INTRODUCTIONTata Steel is the most well known and dominant player in the steel industry in India.Strong B2B relationship with suppliers and business customers.A top ten global steel maker.Geographically diversified facilities – UK, The netherlands, Thailand, Singapore, ChinaInternet penetration in India is at 10.2%(As of Dec 2011).India will have the 3rd largest internet savvy population in the world by 2014 – Estimated to be 700 million users.
Problem statementTo identify the current gap in the managementarchitecture of Tata Steel and to use any aspect of digitaltechnology like cloud, mobile, android, IoS etc to createan application or a platform that can be integrated withthe strategic requirements of the company.
The gapConsidering its size and geographic diversity ,the traditional IT systems like ERP ,SCM and social media platforms are not sufficient to integrate all levels of management with employees, customers, suppliers and distributors.Lack of a common platform to engage them in value creation through knowledge sharing, e- learning, technical collaboration etc
Proposal- Enterprise 2.0Aims to help employees , customers, suppliers collaborate, share and organize information via web 2.0 technologiesThe use of emerging social software platforms within the company or in between the company and its suppliers or customers e.g. – use of social networking site, blogs, wikis, web applications.
Open source software as a service platform like OpenProCustomized and configured to suit the requirements of a manufacturing companyDomains- Manufacturing,Financial, Distribution, System,CRM, e-commerceOn the cloud- accesible to authorised stakeholders around the world
Access to business data from anywhere around the globeOpen architecture-runs on most hardwares, operating system and SQL serversOnline training ,online manuals and online supportHelps out to an extent with staff trainingEnhanced collaboration and knowledge sharing among employeesProvides students and institutions carrying out research with a starting point as well as an insight into the industry practices
PHPKB is an existing knowledgesharing software available- existingclients- AT&T, SKYRIVER, STERIS
Implementation RoadmapSupport from senior managementAssigning the configuration task to IT executivesTraining the value chain stakeholders to use the new system
Cost estimatesA number of knowledge sharing softwares available at nominal cost. To be evaluated on the core requirements of the companySupport cost but can be taken care of by training the existing IT team