Click 4 Agent

Capture Real Time Web Leads Use Click-4-Agent widget/API

Traditional Tele Marketing • Agents are given a list of leads for calling and convincing them to buy the product/service • Some go unanswered • Some are not-interested Regular Telemarketing • Some numbers are incorrect in list (number changed/wrong number given etc.) • Some go on answering machine. • Only few buy the product/Service

Question • Who should be the best lead/person to buy your service/product? Answer is quite simple. The person who is looking for the similar product/Service. • How to reach to this person? Again answer is simple, Use Click-4-Agent widget/API to connect to your lead when he is in state of buying.

How Click-4-Agent works?

How Click-4-Agent works? • Identify partner websites • Configure widget within 3CLogic contact center account • Get widget code • Embed widget on website(s) • A person fills the form • A lead is created in 3CLogic contact center • Lead is sent to Agent immediately for call • 3CLogic dialer software puts this lead high in priority and dials it as soon as possible • The person gets call from Agent with in few minutes. • Agent tells him better deals about the product/service. • Sale is made by Agent

How to use Click-4-Agent • Embed Click-4-Agent widget provided by 3clogic to your partner websites for which your are campaigning e.g. if you are selling Health insurance. Use this widget on promotional websites about Health Insurance (These websites should be your partners to use their space for widget) Our form can be embedded anywhere in your site and it’s fully customizable according to your current website design.

How to use Click-4-Agent  You can also create your widget according to your choice using Click-4-Agent API. • You can use this API from back-end  A simple HTTP call will create lead in 3CLogic hosted call center. • You can also use this API directly from page  Use just HTML/java script to create real time lead.

Example Click-4-Agent Lead insertion API Lead Insertion API is given for inserting leads in 3CLogic Portal Lead database. This will be useful for integration purposes. Websites which already have ways for capturing lead information (which doesn't require Click-4-Agent widget) can use this API for integrating with 3CLogic Portal Lead database. How to use this API: <HTML> <HEAD> <TITLE>Click-4-agent Lead insertion API </TITLE> </HEAD> <SCRIPT> var container = document.getElementById("scriptContainer"); var tempNode = document.createElement("script"); var source = "http://mycallcenter.3clogic.com/ms/portal/addLead?q=addLead&key=" + key + "&firstName=" + firstName + "&phone=" + phone + "&agentEmail=" + agentEmail + "&callback=" + myfunction tempNode.src = source; container.appendChild(tempNode); /*Call back function*/ function myfunction(data){ alert(data); } </SCRIPT> <BODY> <div id="scriptContainer"/> </BODY> </HTML> •Please make sure that you are passing complete information to server •Use URL encoding if you are using characters which require encoding. (e.g. + in phone number, use %2B in place of +) •Please make sure that div object should be loaded before execution of Script. •If portal is deployed on a different domain, replace mycallcenter.3clogic.com with the domain name

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Click 4 Agent

by Aditya Chaturvedi on Mar 17, 2010

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Click 4 Agent — Presentation Transcript