Citizen Engagement Framework
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Citizen Engagement Framework



Citizen Engagement Framework SeMT Gujarat

Citizen Engagement Framework SeMT Gujarat



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Citizen Engagement Framework Citizen Engagement Framework Presentation Transcript

  • Framework for Citizen Engagement in Participatory Government Krunal R. Adhyaru Consultant- Change Management, SeMT, Gujarat 1
  • OBJECTIVE OF CITIZEN ENGAGEMENT:To contribute to the closing of the gap between governments andcitizens;To allow public servants and politicians to reconnect with citizens’needs, priorities and values. NEED OF CITIZEN ENGAGEMENT:For long term sustainability of Democracy.Citizen engagement is not to replace representative democracy butrather to renew and deepen it by valuing the right of citizens. 2
  • Mapping Democracy with e-Democracy* Citizen engagement is actually e-Democracy e- Equality Informati e-Democracy on Democracy Popular Sovereignt e- y Services Rule of Law e-Voting e- Majority Complain Rule t Liberty e-Forum * 3
  • Citizen Engagement Maturity ModelMaturity stages of citizen engagement are shown below: Informing Discussion Dialogue Collaboration Citizens 4
  • Citizen Engagement Evolution RoadmapCitizen engagement is evolutionary kind of initiative.It would evolve iteratively .i.e. it gets refined as moving forward Citizen Enablement Citizen Engagement Citizen Empowerment 5
  • Citizen Engagement Evolution Roadmap Undertake Citizen Engagement Forming Citizen engagement Eco System Forming Special Interest Groups Creating Platform for Citizen Citizen citizen engagement Enablement Engagement 6
  • Citizen Engagement Mediums(Online & Offline): Telepho ne/ Social Radio Mobile Network ing Field News Survey Paper Video Email Confere ncing Citizen Bulletin Televisi Board on Chat Online rooms survey Confere Online nce/ forums Meeting Blogs Portal 7
  • Citizen Engagement Dimensions: Law & Order Adheren Grievan Policy ce ce Making Redress al Identify Urban Citizen developm Need/Vo ent ice of Citizens Anti Social corrupti Justice on Citizen Engagement Environ Innovati mental on Idea Issues Woman Public Empower Health ment Human e-Voting Rights 8
  • Implementing Citizen Engagement… CitizenCitizens/Special Engagement GovernmentInterest Groups Platform 9
  • Citizen Engagement Platform Citizen engagement platform should be able abridge gap created due to the digital divide. CSCs can provide platform in addressing concerns of citizens of rural area. Citizen engagement platform should consist of 2 components as shown Citizen Citizen Citizen Engagement Engagement Engagement Portal Eco-system Platform Citizen engagement portal is to involve citizen with basic ICT knowledge with interest in proactive participation in decision making. Citizen engagement Eco system is mainly for portal administration and for involving those citizen who can participate only with offline 10 medium.
  • Anticipated outcomes of Citizen Engagement Participative decision making Consultative Policy More conviction in deliberative democracy Reducing Conflicts between Govt. & citizens Inclusive Growth More sense of responsibility among citizens 11
  • Thank You 12