Zara Case Study

ZARA Case Study

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AGENDA

Competitive advantage, Strategies and Objectives

International Strategy

Market selection

Market entry

Marketing approach

Inditex’s Financial Position Compare to Competitors

SWOT Analysis

Resolution to grow the Zara chain in best

Competitive advantages

Fast Production

Ability to design and finish goods in stores within 4 to 5 weeks.

Very quick to get designer-influenced products into their stores.

Product variation

Ability of Zara to launch new trends, design and variation of product.

Cost leadership

Fashionable (quality) at reasonable product.

Based on product positioning: Zara is cheaper price than Benneton and GAP, and still being fashionable.

Competitive advantages

Low level of inventory

Efficient distribution system

Turnover of product is high

Competitive advantage, Strategies and Objective

Objectives

Maximize profit

Maintain and ability to go further fashionable (quality) at reasonable price  Zara positioning

- Competitive advantage, Strategies and Objective + + - Fashion Price ZARA Before Objective/expectation + + - - Fashion Price ZARA (new) Transform

Porter’s Generic Strategy:

Porter’s Generic Strategy:

Zara are placed on board market scope. Zara provided cost leadership strategy and differentiation strategy, combined it to win the competition. Zara compete at reasonable price by build cost leadership strategy, so even they set at reasonable price they still could gaining reasonable margin. And develop differentiation strategy, in this case ability Zara to design and finishes product within 4 to 5 weeks (unique competences).

Objective

Continues and possibly to go further with time cycle of generate design, finishes product and distribute it.

Transform Competitive advantage, Strategies and Objectives “ Fastest” 4 to 5 weeks

Strategies

Objectives Marketing Production MIS Design Value Chain Framework

Strategies

Production & Distribution

Maintain quality

Cost leadership

High bargaining power to supplier

Distribution system  Fast distribution

Marketing

Market penetration

R & D

Market, location of stores, consumers behavior analysis

MIS (management information system)

Order information flow  stores’ ordering system

Improving inventory system

Product distribution system

Design

Coordinate with R & D and also with stores itself to get the new trends

Ability to produce new design and trend

Market Entry

Consideration

Economics

Macroeconomics Factors:

Tax, political condition, export tariff.

Microeconomics Factors:

Local competitors

Demand

Location of store

Government

Regulation from government

Barriers

Local producers protection issues

Marketing Approach

Consideration

4 P consideration  Product, price, promotion and placement. Each country has different marketing approach.

Product  local preferences, design, trends.

Price  different pricing strategy for each country. For example: Italy and Paris has no problem for price but quality-oriented, but German has sensitive price.

Promotion  different promotion strategy for each country.

Placement  efficient distribution, location of stores

SWOT Analysis Internal Factors Analysis 5.4 1 TOTAL 0.3 3 0.1 Centralized distribution system Weaknesses 1.2 4 0.3 Fast delivery of new products, design and trends 2 2 0.1 Information Tech 0.3 3 0.1 Efficient distribution 0.8 4 0.2 Different Strategy (customization, unique competences) 0.8 4 0.2 Cost leadership strategy (standardization) Weight score Rating Weight Strength

SWOT Analysis External Factors Analysis 3.35 1 TOTAL 0.3 3 0.1 Lack of vertical integration 0.05 1 0.05 Product cannibalism 1.2 4 0.3 Global competitors 0.3 3 0.1 Local Competitors Threats 0.1 2 0.05 Distribution center in the US 0.2 2 0.1 Online market 1.2 4 0.3 Global market penetration Weight score Rating Weight Opportunities

Resolution to grow the Zara chain in best Value Chain in each region Commercial team & Designer Inventory Production: Factory & Distributor Close watch on trend and buying behaviors Marketing: Market Research and analysis Check the material availability Than deciding how much this product will be produce Store Store Store Store Store Design MIS MIS MIS MIS MIS

Resolution to grow the Zara chain in best

Change the system:

centralized  transform  decentralized

Build decentralized distribution and production in each region (Asia, Europe and America, more is better) to highly penetrate new market and tend to decrease the complexity of process.