State of the Art Telephony with Ruby

State of the Art Telephony with RubyWho has tried to build a voice app?Who wants to build a voice app? Ben Klang Founder, Mojo LingoAnyone running voice apps in production? bklang@mojolingo.com Twitter/Github: @bklang

But wait...telephony is HARD right?? Photo by Joseph A. Carr from http://en.wikipedia.org/wiki/File:JT_Switchboard_770x540.jpg

Code Sample (comfort zone) Don’t Panic

More than a library* Threads* Events* Plugins* Daemonization

A voice application development framework More than a library * Threads * Events * Plugins * Daemonization

A voice application development framework✴ Independent from, but compatible with, Rails More than a library * Threads * Events * Plugins * Daemonization

A voice application development framework ✴ Independent from, but compatible with, Rails More than a library * Threads * Events * Plugins * DaemonizationVoice applications the Ruby Way

Adhearsion Features

Adhearsion Features• Easy-to-use DSL

Adhearsion Features• Easy-to-use DSL• Native Ruby Code

Adhearsion Features• Easy-to-use DSL• Native Ruby Code• Powerful Eventing System

Advanced Voice Features

Advanced Voice Features• High-level Constructs (Menus, Queues, Conferences)

Advanced Voice Features• High-level Constructs (Menus, Queues, Conferences)• Text-to-Speech

Advanced Voice Features• High-level Constructs (Menus, Queues, Conferences)• Text-to-Speech• Voice Recognition

Advanced Voice Features• High-level Constructs (Menus, Queues, Conferences)• Text-to-Speech• Voice Recognition• Call Progress/Answering Machine Detection

AdhearsionAsterisk Pros:* Run on your server* Widely Deployed Architecture Tropo Pros: * Easy to set up* Eventing System * Awesome TTS/ASR * SMS & InternationalCons:* Tricky to set up/Requires Cons:hardware * No manager events* No TTS/ASR * No built-in recordings Note: AGItate ﬁrst written 1 year ago

AdhearsionAsterisk Pros:* Run on your server* Widely Deployed Architecture Tropo Pros: * Easy to set up* Eventing System * Awesome TTS/ASR * SMS & InternationalCons:* Tricky to set up/Requires Cons:hardware * No manager events* No TTS/ASR * No built-in recordings Note: AGItate ﬁrst written 1 year ago SQL

AdhearsionAsterisk Pros:* Run on your server* Widely Deployed ArchitectureTropo Pros: * Easy to set up* Eventing System * Awesome TTS/ASR * SMS & InternationalCons:* Tricky to set up/Requires Cons:hardware * No manager events* No TTS/ASR * No built-in recordings Note: AGItate ﬁrst written 1 year ago SQL LDAP

AdhearsionAsterisk Pros:* Run on your server* Widely Deployed Architecture Tropo Pros: * Easy to set up* Eventing System * Awesome TTS/ASR * SMS & InternationalCons:* Tricky to set up/Requires Cons:hardware * No manager events* No TTS/ASR * No built-in recordings Note: AGItate ﬁrst written 1 year ago SQL LDAP XMPP/Jabber

AdhearsionAsterisk Pros:* Run on your server* Widely Deployed Architecture Tropo Pros: * Easy to set up* Eventing System * Awesome TTS/ASR * SMS & InternationalCons:* Tricky to set up/Requires Cons:hardware * No manager events* No TTS/ASR * No built-in recordings Note: AGItate ﬁrst written 1 year ago XMPP/Jabber Web SQL LDAP REST/JSON/XML

Announcing...Adhearsion 1.2.0

Quick Start

The Dialplan

Adhearsion Console

Components

Components AhnHubhttp://ahnhub.com

Event Handling

Event Handling 770.873.8900

adhearsion.com/ahnconf2011

http://adhearsion.com Twitter/Github: @adhearsion• Ben Klang bklang@mojolingo.com Twitter/Github: @bklang spkr8.com/t/7816

State of the Art Telephony with Ruby

by Adhearsion Foundation

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State of the Art Telephony with Ruby Presentation Transcript