Collaboration Patterns as
Building Blocks for
Community Informatics
CIRN Prato Conference - November 4, 2009


           ...
Once upon a time...
ICTs 1993
ICTs 2009
Methodological pillars of CI
Common values
Socio-technical pattern languages
 • Patterns
   – relatively stable solutions to recurring problems at
     the right lev...
Community purpose patterns:
Liberating Voices
Functionality usage patterns:
Wikipatterns
Designing the socio-techn system:
collaboration patterns
Sensemaking tools
Mission of ESSENCE
 • pilot software tools designed to help facilitate structured
   analysis and dialogue.
 • develop a c...
ESSENCE socio-technical system
                              Social system
                              “climate change p...
ESSENCE patterns
 • Community purpose patterns
   – Citizen Journalism
 • Wikipatterns
   – BarnRaising
   – Wiki Charter
...
Collaboration patterns
     Capture socio-technical lessons learnt in optimizing
     the effectiveness and efficiency of ...
A required information pattern
An enabled communication
pattern
An "ecology of pattern languages”

  Community
  Purpose Pattern
  Languages




               Collaboration          HCI...
Conclusion
 • CI is all about socio-technical systems
 • Pattern languages key to better analysis,
   design, implementati...
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Collaboration Patterns as Building Blocks for Community Informatics

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Community Informatics is a wide-ranging field of inquiry and practice, with many paradigms, disciplines, and perspectives intersecting. Community Informatics research and practice build on several methodological pillars: contexts/values, cases, process/methodology, and systems. Socio-technical patterns and pattern languages are the glue that help connect these pillars. Patterns define relatively stable solutions to recurring problems at the right level of abstraction, which means that they are concrete enough to be useful, while also sufficiently abstract to be reusable. The goal of this paper is to outline a practical approach to improve CI research and practice through collaboration patterns. This approach should help to strengthen the analysis, design, implementation, and evaluation of socio-technical community systems. The methodology is illustrated with examples from the ESSENCE (E-Science/Sensemaking/Climate Change) community.

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Collaboration Patterns as Building Blocks for Community Informatics

  1. 1. Collaboration Patterns as Building Blocks for Community Informatics CIRN Prato Conference - November 4, 2009 Aldo de Moor CommunitySense the Netherlands WWW.COMMUNITYSENSE.NL
  2. 2. Once upon a time...
  3. 3. ICTs 1993
  4. 4. ICTs 2009
  5. 5. Methodological pillars of CI
  6. 6. Common values
  7. 7. Socio-technical pattern languages • Patterns – relatively stable solutions to recurring problems at the right level of abstraction • Pattern languages – networks of patterns that call upon one another • Socio-technical pattern languages – broad description of interactions between social and technical systems • Open question: how to use them?
  8. 8. Community purpose patterns: Liberating Voices
  9. 9. Functionality usage patterns: Wikipatterns
  10. 10. Designing the socio-techn system: collaboration patterns
  11. 11. Sensemaking tools
  12. 12. Mission of ESSENCE • pilot software tools designed to help facilitate structured analysis and dialogue. • develop a comprehensive, distilled, visual map of the issues, evidence, arguments and options facing the UN Climate Change Conference in Copenhagen, and being tackled by many other networks, which will be available for all to explore and enrich across the web. • build a definitive, public collective intelligence resource on the climate change debate. • support dialogue that builds common ground, resolves conflict, and re-establishes trust • To enhance the ability of people worldwide to collaborate on solving global wicked problems.
  13. 13. ESSENCE socio-technical system Social system “climate change policy making” Mass-media Corporations Institutes Argument NGOs Journalists mapping Subject matter Governments experts Citizens ? Tool system
  14. 14. ESSENCE patterns • Community purpose patterns – Citizen Journalism • Wikipatterns – BarnRaising – Wiki Charter – Maintainer • Secretary • Refactorer • Solicitor • Architect
  15. 15. Collaboration patterns Capture socio-technical lessons learnt in optimizing the effectiveness and efficiency of collaboration processes Typology of collaboration patterns (De Moor, 2006) Goal patterns Community and individual objectives Information patterns Content plus responsible actors Communication patterns Desirable/acceptable interactions Task patterns Who/what/when/how? Meta-patterns Ensure quality of other patterns
  16. 16. A required information pattern
  17. 17. An enabled communication pattern
  18. 18. An "ecology of pattern languages” Community Purpose Pattern Languages Collaboration HCI Pattern Pattern Languages Languages Functionality Usage Pattern Languages Software Engineering Pattern Languages
  19. 19. Conclusion • CI is all about socio-technical systems • Pattern languages key to better analysis, design, implementation and evaluation of socio- technical systems • Collaboration patterns linking pin between community purpose and functionality usage patterns • Towards “ecologies of pattern languages” • Realizing our C&T potential
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