Catalyzing Drupalcollaboration & coding  at your institution @adellefrank #usg12 http://adellef.co/401 Thursday, October 2...
Who I am & why this matters to me       @adellefrank #usg122
What we will talk about    • Share tools you can use to build relationships &      structures at your school that encourag...
Script 1: Contrasting to clarify      hook_contrasting() {           $not_bad = ‘I don’t intend disrespect or mean…’;     ...
Why this matters    • Collaboration: leverage scarce resources5
Why this matters    • You get prizes! 6
Why this matters    • Collaboration: make work more pleasant &      productive7
Who are you & why are you here?    • Who are you?    • Why are you in this session?      – Challenges?      – Desires for ...
How to build community (a thesis)     If there’s a break in how your functions & variables     communicate, you can get er...
Structure is a necessary framework     • Consistency       – Places & times to CONNECT.       – Face-to-face: monthly, not...
Structure is organic     • Hierarchical support is key     • But, must be Informal to succeed.11
What Structures have you seen?     • What structures and/or tools have worked for you?     • What have not worked?12
Recipe for Relationships     • We also need structures and tools that       help us interact and talk with other       peo...
Script 2: Focusing questions     • Step back from the emotions part of conversation,       to let other part of brain take...
Know thyself     • Understand how you       interact with the world:        – Myers Briggs        – Enneagram        – Str...
Leverage your strengths     • Why focus on strengths?       – “people have several times more potential for growth when th...
Observable behaviors - 1     Data: Words spoken (often express a need).     Tools:       – Be open & curious       – Askin...
Observable behaviors - 2     Data: Body language & facial expression.     Tools:       – Mirroring: mimicking body positio...
Observable behaviors - 3     • Data: Interaction patterns in different       settings.       Tools:        – Look for Myer...
Leverage your community’s strengths     • Examples at Tech:       –   good space for meeting,       –   design,       –   ...
Script 3: S.T.A.T.E.     hook_crucial_conversation () {          $S = ‘share your FACTS’;          $T = ‘tell your STORY’;...
Creating trust & making it safe     •   The Speed of Trust     •   Be Intentional     •   Be Vulnerable (like dating)     ...
When communities fail     •   No support from hierarchy     •   No motivation or interest     •   Don’t adapt to change or...
Script 4: CRIB for win-wins     • Stay focused on intentions, the WHY, not the how,       so everyone can Win (both + and)...
Ideas for getting better     • One thing at a time     • One person at a time     • Honor Variety: levels & topics & perso...
References     • Crucial Conversations (book)     • The Speed of Trust (book)     • StrengthsFinder 2.0 (book)     • http:...
Slides & Alpha Code shared here             http://adellef.co/401      @adellefrank #usg1227
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Catalyzing Drupal collaboration & coding at your institution

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Session given at http://usg.edu/rock_eagle on October 25, 2012. DESCRIPTION: While a community of Drupal aficionados has existed at Georgia Tech, it had not been active for a while. This session discusses how we encouraged every level of Drupalista in our community to collaborate and share in the coding and configuring tasks that come with using Drupal in such a de-centralized higher ed environment. And, don't worry, we also share our code and configuration documentation as well!

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  • How this gawky geek became your suave presenter.
  • Crucial Conversations book. Website summarizing a lot of the book: http://sourcesofinsight.com/make-it-safe/
  • GIVE PRIZES!!
  • tyranny of structurelessness Success/Fail examples
  • Allows for flexibility Safe spaces (shared misery => constructive action) Self-selection (motivation & enthusiasm) Is influence without authority (and all the more convincing because of that) Informal before/after meetings Ad hoc meetings by people motivated on certain topics Knowing WHO to ask. Flickr photo of pyramid by : http://www.flickr.com/photos/wilhelmja/4233621517/
  • GIVE PRIZES!!!
  • Crucial Conversations What do I really want for myself? What do I really want for others? What do I really want for the relationship? How would I behave if I really wanted these results? People judge each other based on behavior , not intent , because can’t peek inside heads.
  • Give PRIZES? Mullet.
  • See Coke bottle glasses => Observor I = (1-on-1) & curiosity (seek to understand the why of others) Input = gather info; activator = do something 5 = Watch, listen
  • (Speed of Trust book) http://www.wikihow.com/Read-Body-Language http://www.wikihow.com/Communicate-With-Body-Language http://www.positivityblog.com/index.php/2006/10/27/18-ways-to-improve-your-body-language/ http://www.selfgrowth.com/articles/kyle.html
  • Give PRIZES!
  • Crucial Conversations book Story = perceptions & real issue other’s paths = facts & stories Tentative = my story is opinion, not fact Testing = make it SAFE to disagree
  • I hate to look stupid, but it’s the only way to learn…
  • Give PRIZES!
  • Crucial Conversations C ommit to seek mutual purpose (agree to stay in conversation until you can discover a shared goal or understanding) R ecognize the purpose behind the strategy (focus on the need, the “Why?” behind what each person’s strategies). I nvent a Mutual Purpose (if you can’t find common ground, create it: focus on some higher and/or longer term goals) B rainstorm new strategies (try to think outside the box for alternatives in which everyone wins)
  • Give PRIZES!!
  • Catalyzing Drupal collaboration & coding at your institution

    1. 1. Catalyzing Drupalcollaboration & coding at your institution @adellefrank #usg12 http://adellef.co/401 Thursday, October 25, 2012 @ 3:15pm http://www.usg.edu/rock_eagle USG Annual Computing Conference
    2. 2. Who I am & why this matters to me @adellefrank #usg122
    3. 3. What we will talk about • Share tools you can use to build relationships & structures at your school that encourage techies to collaborate (disclaimer). • Why this matters to YOU • 4 communication scripts • hook_build($community); • Leverage strengths • Observe behaviors • Make it safe to fail • How to get better?3
    4. 4. Script 1: Contrasting to clarify hook_contrasting() { $not_bad = ‘I don’t intend disrespect or mean…’; $is_good = ‘I do respect and intend good…’; return $clarity = $not_bad + $is_good; }4
    5. 5. Why this matters • Collaboration: leverage scarce resources5
    6. 6. Why this matters • You get prizes! 6
    7. 7. Why this matters • Collaboration: make work more pleasant & productive7
    8. 8. Who are you & why are you here? • Who are you? • Why are you in this session? – Challenges? – Desires for this session?8
    9. 9. How to build community (a thesis) If there’s a break in how your functions & variables communicate, you can get errors or inefficient processing. hook_build($relationships, $structures) { $community = $structures + $relationships; return $community; }9
    10. 10. Structure is a necessary framework • Consistency – Places & times to CONNECT. – Face-to-face: monthly, not weekly – Virtual places: listserv, wiki, git, right NOW tools10
    11. 11. Structure is organic • Hierarchical support is key • But, must be Informal to succeed.11
    12. 12. What Structures have you seen? • What structures and/or tools have worked for you? • What have not worked?12
    13. 13. Recipe for Relationships • We also need structures and tools that help us interact and talk with other people. – Get to know yourself & use your strengths – Get to know others & make it safe to trust13
    14. 14. Script 2: Focusing questions • Step back from the emotions part of conversation, to let other part of brain take over. hook_focusing_questions ($real_wants) { $myself = $real_wants [0]; $others = $real_wants [1]; $relationship = $real_wants [2]; $myself + $others + $relationship = $intent; $behavior = $intent; return $behavior; }14
    15. 15. Know thyself • Understand how you interact with the world: – Myers Briggs – Enneagram – Strengthsfinder – Birkman • Has anyone used these tools? • How did they help you?15
    16. 16. Leverage your strengths • Why focus on strengths? – “people have several times more potential for growth when they invest energy in developing their strengths instead of correcting their deficiences” – (page i, StrengthsFinder 2.0) • How I used my strengths: – Introvert – Input/Activator – Observer • What are YOU good at?16
    17. 17. Observable behaviors - 1 Data: Words spoken (often express a need). Tools: – Be open & curious – Asking questions to clarify – Paraphrasing what you think you heard them saying17
    18. 18. Observable behaviors - 2 Data: Body language & facial expression. Tools: – Mirroring: mimicking body position/facial expression – Paying attention: Eye contact, Lean forward, Nod, Smile, etc. – Identify facial expressions, body postures, gestures (yours & others)18
    19. 19. Observable behaviors - 3 • Data: Interaction patterns in different settings. Tools: – Look for Myers-Briggs styles of communicating: can you adapt your approach to that style? – Notice changes in behavior patterns • Acknowledge observed behavior. “You seem to be really concerned…”19
    20. 20. Leverage your community’s strengths • Examples at Tech: – good space for meeting, – design, – strategy, – git server, – knowledge of community history, – super coder & sys admin skillsets • Listening & observing = discover WHO is good at what in your community & how you can best share. • What about your community???20
    21. 21. Script 3: S.T.A.T.E. hook_crucial_conversation () { $S = ‘share your FACTS’; $T = ‘tell your STORY’; $A = ‘ask for others’ paths’; $T = ‘talk tentatively’; $E = ‘encourage testing’; return $talk = $S+$T+$A+$T+$E; }21
    22. 22. Creating trust & making it safe • The Speed of Trust • Be Intentional • Be Vulnerable (like dating) • Fail publicly sometimes & demo incomplete projects • Ask Qs (if don’t ask, can’t say yes) • Share answers & offer help • Be publicly appreciative • Apologize appropriately • Be transparent, but honor others’ confidentiality22
    23. 23. When communities fail • No support from hierarchy • No motivation or interest • Don’t adapt to change or meet common needs • Lack of relationships & trust • Lack of informal, but consistent structures • What have you seen in failed collaborations & communities?23
    24. 24. Script 4: CRIB for win-wins • Stay focused on intentions, the WHY, not the how, so everyone can Win (both + and). hook_all_win () { $C = ‘commit to seek mutual purpose’; $R = ‘recognize purpose & needs behind strategy ’; $I = ‘invent a mutual purpose’; $B = ‘brainstorm new strategies’; return $group_success = $C+$R+$I+$B; }24
    25. 25. Ideas for getting better • One thing at a time • One person at a time • Honor Variety: levels & topics & personalities – Listservs for lurkers – How-to clinics for newbies – Diving deep for developers – Q&A before/after meetings (or other 1-on-1) • Involve larger communities (AtlantaPHP) • Your ideas??25
    26. 26. References • Crucial Conversations (book) • The Speed of Trust (book) • StrengthsFinder 2.0 (book) • http://www.wikihow.com/Read-Body-Language • http://www.wikihow.com/Communicate-With-Body- Language • http://www.positivityblog.com/index.php/2006/10/27/ 18-ways-to-improve-your-body-language/ • http://www.selfgrowth.com/articles/kyle.html26
    27. 27. Slides & Alpha Code shared here http://adellef.co/401 @adellefrank #usg1227

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