The Business Model of Outtasking
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The Business Model of Outtasking

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Outsourcing has had its problems, but ultimately has proven a useful step up the capability ladder for organisations moving to embrace this decade’s most competitive form of business ...

Outsourcing has had its problems, but ultimately has proven a useful step up the capability ladder for organisations moving to embrace this decade’s most competitive form of business model – the networked virtual organisation.

Why should you be interested? Because your competitors are moving to simultaneously improve productivity, profitability and customer satisfaction - all through this one approach of deploying out-tasking.

Why bother reading this paper? Consider this, global surveys find as many as 25% of firms have experienced major outsourcing failures. Complete outsourcing initiatives in the government sector, globally, have been wound back in-house.

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The Business Model of Outtasking The Business Model of Outtasking Document Transcript

  • ©2003 Walter Adamson Page 1 How to Understand the Business Model of Out-Tasking By Walter Adamson Outsourcing has had its problems, but ultimately has proven a useful step up the capability ladder for organisations moving to embrace this decade’s most competitive form of business model – the networked virtual organisation. Why should you be interested? Because your competitors are moving to simultaneously improve productivity, profitability and customer satisfaction - all through this one approach of deploying out-tasking. John Chambers, CEO of Cisco, has been speaking at forums around the world about his vision of out-tasking. Here in one place, you can pick up on his vision and at the same time place it in the context of what has come before. Why bother rea