Itsa Km Initiatve Presentation To Forums And Task Force


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Itsa Km Initiatve Presentation To Forums And Task Force

  1. 1. VII/IntelliDrive (sm) Knowledge Management Initiative <ul><li>Presentation to the Forums and VII Task force Tom Kern, Executive Director </li></ul>DRAFT
  2. 2. Proposition to Members <ul><li>ITS America’s Knowledge Management (KM) Initiative </li></ul><ul><ul><li>Captures community’s knowledge on IntelliDrive and Related topics </li></ul></ul><ul><ul><ul><li>Knowledge you currently use at several levels: Policy/Business, Program and Technical </li></ul></ul></ul><ul><ul><ul><li>Reduce barriers to sharing information, annotating it and maintaining backup/institutional memory </li></ul></ul></ul><ul><ul><ul><li>Capture Tacit Knowledge not accessible anywhere else </li></ul></ul></ul><ul><li>KM Initiative is designed to provide ITS Community with a… </li></ul><ul><ul><li>KM Initiative supports members by… </li></ul></ul><ul><ul><li>Not just a website, but a process… </li></ul></ul>
  3. 3. Initiative Phases <ul><li>Knowledge Audit </li></ul><ul><li>VII Taxonomy </li></ul><ul><li>Knowledge Collection Protocols </li></ul><ul><li>Technical Design of Web-based Application </li></ul><ul><li>Knowledge Collection </li></ul><ul><li>Outreach </li></ul>Each Phase will Require Participation of Forums either develop, test and approve design - Outreach will be Critical
  4. 4. Knowledge Audit <ul><li>Knowledge Audit Survey Types </li></ul><ul><ul><li>A Snapshot Approach </li></ul></ul><ul><ul><li>An Anchored Scale Tool </li></ul></ul><ul><ul><li>An Organizational Learning Approach </li></ul></ul>
  5. 5. Knowledge Access and Survey <ul><li>Knowledge Resources (types of questions) </li></ul><ul><ul><li>Which resource do you most often turn to </li></ul></ul><ul><ul><li>What is your second course of action </li></ul></ul><ul><ul><li>When most frustrated about not having something </li></ul></ul><ul><ul><li>How often do you use… </li></ul></ul><ul><ul><li>List up to five resources you use…and how often </li></ul></ul><ul><ul><li>How often do you ask for help from… </li></ul></ul><ul><ul><li>Name the three people you most often go to </li></ul></ul><ul><ul><li>List the five outside experts you go to </li></ul></ul>
  6. 6. Knowledge Access and Survey <ul><li>Knowledge Use: </li></ul><ul><ul><li>Which of the following do you usually use </li></ul></ul><ul><ul><li>What do you do with information after completing the task </li></ul></ul><ul><li>Knowledge Sharing: </li></ul><ul><ul><li>When you come across something potentially useful to others, what do you do with it </li></ul></ul><ul><ul><li>What constraints do you face to access/share </li></ul></ul><ul><ul><li>What might be lost due to turnover/lack of back-up </li></ul></ul>
  7. 7. Knowledge Access and Survey <ul><li>Training/Tools: </li></ul><ul><ul><li>When you want to learn/what do you prefer to do </li></ul></ul><ul><ul><li>What kind of tools do you prefer to help you </li></ul></ul><ul><li>Knowledge Needs: </li></ul><ul><ul><li>What knowledge don’t you nor your organization have that would help you do your/its job </li></ul></ul><ul><li>Knowledge Flow </li></ul><ul><ul><li>How can it be improved in your area </li></ul></ul>
  8. 8. Content, Document, Expertise. <ul><li>What to Do? Depends on the results of a knowledge audit... </li></ul><ul><li>A codifying or knowledge retention focus calls for content and document management systems, and lessons learned approaches. </li></ul><ul><li>A connecting focus calls for collaboration and knowledge sharing approaches. </li></ul>
  9. 9. Issues to Address <ul><li>Critical subtasks: </li></ul><ul><ul><li>Confirm definition of IntelliDrive sm (the IntelliDrive sm website describes what it is and lists its applications). </li></ul></ul><ul><ul><ul><li>The definition frames the range of content that merits collection and sharing. </li></ul></ul></ul><ul><ul><ul><li>Identify sources already contributing to the IntelliDrive sm website, RITA and other DOT websites, and multi-sponsored sites like TRIS. </li></ul></ul></ul><ul><ul><li>Refine the taxonomy or roadmap of IntelliDrive sm to inform collection efforts. </li></ul></ul>
  10. 10. Schedule <ul><li>Complete Survey </li></ul><ul><li>Collection Process Begin </li></ul><ul><li>Refine Collection Protocols based on feedback </li></ul><ul><li>Develop and Refine Taxonomy </li></ul><ul><li>Determine Web Strategy </li></ul><ul><li>Design Web Tools </li></ul><ul><li>Conduct Outreach </li></ul>