SlideShare a Scribd company logo

Avio Case Study Highlights User-Centered Design Process

•
•
Adam "AB" Bloom
Adam "AB" Bloom

This website was designed and built in 1998 and focused on an innovative approach to information architecture. It was designed to be customer centric and focused completely on the customer buying process.

Business
1 of 17
User Experience Case Study Avio
The Business Challenge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Solution ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Empowered
Define Goals for User Experience ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],take away: goals tied user’s needs
[object Object],[object Object],[object Object],[object Object],[object Object],Goals based on Facts... Design Goals: (Increase Revenue & Decrease Cost): Facts (Forrester): ,[object Object],[object Object],[object Object],take away: goals tied to business value
Ingredients to meeting goals... ,[object Object],[object Object],[object Object],[object Object],[object Object],take away: experience = brand = relationship
Brochure-ware beforehand...
… beyond brochure-ware Control Convenience Choice
DISCOVER - Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEFINE - Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DEFINE - Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DESIGN - Specifications ,[object Object],[object Object],[object Object],[object Object],[object Object]
DESIGN - Specifications ,[object Object],[object Object],[object Object],[object Object],[object Object]
DESIGN - Specifications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BEST PRACTICES - avio.com
… beyond brochure-ware ,[object Object],[object Object],[object Object],[object Object]
Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Recommended

business model canvas value proposition
business model canvas value propositionbusiness model canvas value proposition
business model canvas value propositionMeggie Williams-Schreurs
 
Business Model Canvas INNOVASIA 2014 (fix)
Business Model Canvas INNOVASIA 2014 (fix)Business Model Canvas INNOVASIA 2014 (fix)
Business Model Canvas INNOVASIA 2014 (fix)Julianda Pratama
 
GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...
GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...
GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...Jean-Luc Scherer
 
EٌُِRADA - M3 S2 - Creating Value for Customers
EٌُِRADA - M3 S2 - Creating Value for CustomersEٌُِRADA - M3 S2 - Creating Value for Customers
EٌُِRADA - M3 S2 - Creating Value for CustomersCenter for Entrepreneurship
 
Product Market Development
Product Market DevelopmentProduct Market Development
Product Market DevelopmentEmad Saif
 
Business model canvas
Business model canvasBusiness model canvas
Business model canvasJolien Coenraets
 
Introduction to the Business Model Canvas
Introduction to the Business Model CanvasIntroduction to the Business Model Canvas
Introduction to the Business Model CanvasDavender Gupta
 
Product Market Development - GEW Qatar 2014
Product Market Development - GEW Qatar 2014Product Market Development - GEW Qatar 2014
Product Market Development - GEW Qatar 2014Emad Saif
 

Recommended

business model canvas value proposition
business model canvas value propositionbusiness model canvas value proposition
business model canvas value propositionMeggie Williams-Schreurs
 
Business Model Canvas INNOVASIA 2014 (fix)
Business Model Canvas INNOVASIA 2014 (fix)Business Model Canvas INNOVASIA 2014 (fix)
Business Model Canvas INNOVASIA 2014 (fix)Julianda Pratama
 
GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...
GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...
GITA - Startup Coaching Master Class - Customer Dev, Value Proposition Canvas...Jean-Luc Scherer
 
EٌُِRADA - M3 S2 - Creating Value for Customers
EٌُِRADA - M3 S2 - Creating Value for CustomersEٌُِRADA - M3 S2 - Creating Value for Customers
EٌُِRADA - M3 S2 - Creating Value for CustomersCenter for Entrepreneurship
 
Product Market Development
Product Market DevelopmentProduct Market Development
Product Market DevelopmentEmad Saif
 
Business model canvas
Business model canvasBusiness model canvas
Business model canvasJolien Coenraets
 
Introduction to the Business Model Canvas
Introduction to the Business Model CanvasIntroduction to the Business Model Canvas
Introduction to the Business Model CanvasDavender Gupta
 
Product Market Development - GEW Qatar 2014
Product Market Development - GEW Qatar 2014Product Market Development - GEW Qatar 2014
Product Market Development - GEW Qatar 2014Emad Saif
 
Running Lean Canvas
Running Lean CanvasRunning Lean Canvas
Running Lean CanvasAsh Maurya
 
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'Emma Mirrington
 
Value Proposition Canvas
Value Proposition CanvasValue Proposition Canvas
Value Proposition CanvasCatherine Kearns
 
Lean Canvas Basics
Lean Canvas Basics Lean Canvas Basics
Lean Canvas Basics Jason Dea
 
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...Rod King, Ph.D.
 
Running a Value Proposition Design Workshop as Part of Product Discovery
Running a Value Proposition Design Workshop as Part of Product DiscoveryRunning a Value Proposition Design Workshop as Part of Product Discovery
Running a Value Proposition Design Workshop as Part of Product DiscoveryPhilipp Engel
 
Vacasa case study preso 3.10.20 joel hoskins
Vacasa case study preso 3.10.20 joel hoskinsVacasa case study preso 3.10.20 joel hoskins
Vacasa case study preso 3.10.20 joel hoskinsJoel Hoskins
 
Business Model Canvas
Business Model Canvas Business Model Canvas
Business Model Canvas Bhasker Vijaykumar Bhatt
 
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)TEAM SN
 
10 Characteristics of Great Value Propositions
10 Characteristics of Great Value Propositions10 Characteristics of Great Value Propositions
10 Characteristics of Great Value PropositionsIdeas 2 Propel U
 
APIA2018 - Emad Saif - Business & Revenue Model Innovation
APIA2018 - Emad Saif - Business & Revenue Model InnovationAPIA2018 - Emad Saif - Business & Revenue Model Innovation
APIA2018 - Emad Saif - Business & Revenue Model InnovationEuropean Innovation Academy
 
Kano analysis
Kano analysisKano analysis
Kano analysisMalikTanveer Arain
 
The Business Model Canvas
The Business Model CanvasThe Business Model Canvas
The Business Model CanvasEuropean Innovation Academy
 
Pop&pod
Pop&podPop&pod
Pop&podhome
 
Value Proposition Canvas 101
Value Proposition Canvas 101Value Proposition Canvas 101
Value Proposition Canvas 101Emad Saif
 
Business plan vs Lean Canvas
Business plan vs Lean CanvasBusiness plan vs Lean Canvas
Business plan vs Lean CanvasAsh Maurya
 
Bmc
BmcBmc
BmcHemen Ashodia
 
Kano model
Kano modelKano model
Kano modelSahil Bakshi
 
Business Model Canvas template
Business Model Canvas templateBusiness Model Canvas template
Business Model Canvas templatePatrick Nelissen - Ready2Expand Online Assessment Tools
 
Patricia Davidson- Customer Experience Perspective
Patricia Davidson- Customer Experience PerspectivePatricia Davidson- Customer Experience Perspective
Patricia Davidson- Customer Experience PerspectivePatricia Davidson
 
Taped as-live-proposal
Taped as-live-proposalTaped as-live-proposal
Taped as-live-proposalJesper John Arceo
 
Buscadores (Fodehum)
Buscadores (Fodehum)Buscadores (Fodehum)
Buscadores (Fodehum)grupo3fodehum
 

More Related Content

What's hot

Running Lean Canvas
Running Lean CanvasRunning Lean Canvas
Running Lean CanvasAsh Maurya
 
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'Emma Mirrington
 
Lean Canvas Basics
Lean Canvas Basics Lean Canvas Basics
Lean Canvas Basics Jason Dea
 
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...Rod King, Ph.D.
 
Running a Value Proposition Design Workshop as Part of Product Discovery
Running a Value Proposition Design Workshop as Part of Product DiscoveryRunning a Value Proposition Design Workshop as Part of Product Discovery
Running a Value Proposition Design Workshop as Part of Product DiscoveryPhilipp Engel
 
Vacasa case study preso 3.10.20 joel hoskins
Vacasa case study preso 3.10.20 joel hoskinsVacasa case study preso 3.10.20 joel hoskins
Vacasa case study preso 3.10.20 joel hoskinsJoel Hoskins
 
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)TEAM SN
 
10 Characteristics of Great Value Propositions
10 Characteristics of Great Value Propositions10 Characteristics of Great Value Propositions
10 Characteristics of Great Value PropositionsIdeas 2 Propel U
 
APIA2018 - Emad Saif - Business & Revenue Model Innovation
APIA2018 - Emad Saif - Business & Revenue Model InnovationAPIA2018 - Emad Saif - Business & Revenue Model Innovation
APIA2018 - Emad Saif - Business & Revenue Model InnovationEuropean Innovation Academy
 
Pop&pod
Pop&podPop&pod
Pop&podhome
 
Value Proposition Canvas 101
Value Proposition Canvas 101Value Proposition Canvas 101
Value Proposition Canvas 101Emad Saif
 
Business plan vs Lean Canvas
Business plan vs Lean CanvasBusiness plan vs Lean Canvas
Business plan vs Lean CanvasAsh Maurya
 
Patricia Davidson- Customer Experience Perspective
Patricia Davidson- Customer Experience PerspectivePatricia Davidson- Customer Experience Perspective
Patricia Davidson- Customer Experience PerspectivePatricia Davidson
 

What's hot (20)

Running Lean Canvas
Running Lean CanvasRunning Lean Canvas
Running Lean Canvas
 
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'
#FIRMday Manchester 22nd September 2016 - Cubiks: 'The new candidate experience'
 
Value Proposition Canvas
Value Proposition CanvasValue Proposition Canvas
Value Proposition Canvas
 
Lean Canvas Basics
Lean Canvas Basics Lean Canvas Basics
Lean Canvas Basics
 
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
 
Running a Value Proposition Design Workshop as Part of Product Discovery
Running a Value Proposition Design Workshop as Part of Product DiscoveryRunning a Value Proposition Design Workshop as Part of Product Discovery
Running a Value Proposition Design Workshop as Part of Product Discovery
 
Vacasa case study preso 3.10.20 joel hoskins
Vacasa case study preso 3.10.20 joel hoskinsVacasa case study preso 3.10.20 joel hoskins
Vacasa case study preso 3.10.20 joel hoskins
 
Business Model Canvas
Business Model Canvas Business Model Canvas
Business Model Canvas
 
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)
Strategic Marketing EBMA 3715 Unit 12 (Chapter 12)
 
10 Characteristics of Great Value Propositions
10 Characteristics of Great Value Propositions10 Characteristics of Great Value Propositions
10 Characteristics of Great Value Propositions
 
APIA2018 - Emad Saif - Business & Revenue Model Innovation
APIA2018 - Emad Saif - Business & Revenue Model InnovationAPIA2018 - Emad Saif - Business & Revenue Model Innovation
APIA2018 - Emad Saif - Business & Revenue Model Innovation
 
Kano analysis
Kano analysisKano analysis
Kano analysis
 
The Business Model Canvas
The Business Model CanvasThe Business Model Canvas
The Business Model Canvas
 
Pop&pod
Pop&podPop&pod
Pop&pod
 
Value Proposition Canvas 101
Value Proposition Canvas 101Value Proposition Canvas 101
Value Proposition Canvas 101
 
Business plan vs Lean Canvas
Business plan vs Lean CanvasBusiness plan vs Lean Canvas
Business plan vs Lean Canvas
 
Bmc
BmcBmc
Bmc
 
Kano model
Kano modelKano model
Kano model
 
Business Model Canvas template
Business Model Canvas templateBusiness Model Canvas template
Business Model Canvas template
 
Patricia Davidson- Customer Experience Perspective
Patricia Davidson- Customer Experience PerspectivePatricia Davidson- Customer Experience Perspective
Patricia Davidson- Customer Experience Perspective
 

Viewers also liked

Buscadores (Fodehum)
Buscadores (Fodehum)Buscadores (Fodehum)
Buscadores (Fodehum)grupo3fodehum
 
Cross-Media Storytelling - Christy Dena
Cross-Media Storytelling - Christy DenaCross-Media Storytelling - Christy Dena
Cross-Media Storytelling - Christy DenaGary Hayes
 
Cross media experiences - from X factor to Harry Potter
Cross media experiences - from X factor to Harry PotterCross media experiences - from X factor to Harry Potter
Cross media experiences - from X factor to Harry PotterKjetil Sandvik
 
TOTOONG MUNDO, Isang Sanaysay
TOTOONG MUNDO, Isang SanaysayTOTOONG MUNDO, Isang Sanaysay
TOTOONG MUNDO, Isang SanaysayJenita Guinoo
 
Case presentation on RA
Case presentation on RACase presentation on RA
Case presentation on RAteena chhabra
 
Assignment#4
Assignment#4Assignment#4
Assignment#4rattana11
 
السيطرة مصيرك (Arabic)
السيطرة مصيرك (Arabic)السيطرة مصيرك (Arabic)
السيطرة مصيرك (Arabic)Hitoshi Tsuchiyama
 
It the reality stars that are making splash in fashion
It the reality stars that are making splash in fashionIt the reality stars that are making splash in fashion
It the reality stars that are making splash in fashionRadianceCosmedicCentre
 
Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02
Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02
Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02Jonathan Cen
 
Tetillas, Los hombre fueron hembras
Tetillas, Los hombre fueron hembrasTetillas, Los hombre fueron hembras
Tetillas, Los hombre fueron hembrasresumi2
 
Yoga has direct impact on making people lead a happy life
Yoga has direct impact on making people lead a happy lifeYoga has direct impact on making people lead a happy life
Yoga has direct impact on making people lead a happy lifeBarbican Yoga Cave
 
N.108 steven holl - pensamiento, material y experiencia - ediciã³n digital
N.108 steven holl - pensamiento, material y experiencia - ediciã³n digitalN.108 steven holl - pensamiento, material y experiencia - ediciã³n digital
N.108 steven holl - pensamiento, material y experiencia - ediciã³n digitalToñita Uribe
 
Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...
Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...
Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...1990diana
 

Viewers also liked (20)

Taped as-live-proposal
Taped as-live-proposalTaped as-live-proposal
Taped as-live-proposal
 
Buscadores (Fodehum)
Buscadores (Fodehum)Buscadores (Fodehum)
Buscadores (Fodehum)
 
Cross-Media Storytelling - Christy Dena
Cross-Media Storytelling - Christy DenaCross-Media Storytelling - Christy Dena
Cross-Media Storytelling - Christy Dena
 
Cross media experiences - from X factor to Harry Potter
Cross media experiences - from X factor to Harry PotterCross media experiences - from X factor to Harry Potter
Cross media experiences - from X factor to Harry Potter
 
TOTOONG MUNDO, Isang Sanaysay
TOTOONG MUNDO, Isang SanaysayTOTOONG MUNDO, Isang Sanaysay
TOTOONG MUNDO, Isang Sanaysay
 
Family
FamilyFamily
Family
 
Case presentation on RA
Case presentation on RACase presentation on RA
Case presentation on RA
 
Assignment#4
Assignment#4Assignment#4
Assignment#4
 
final brochure4
final brochure4final brochure4
final brochure4
 
السيطرة مصيرك (Arabic)
السيطرة مصيرك (Arabic)السيطرة مصيرك (Arabic)
السيطرة مصيرك (Arabic)
 
It the reality stars that are making splash in fashion
It the reality stars that are making splash in fashionIt the reality stars that are making splash in fashion
It the reality stars that are making splash in fashion
 
Jp8033935 a
Jp8033935 aJp8033935 a
Jp8033935 a
 
Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02
Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02
Ludaisiyoselincarmenmilagrosmaria 130925173353-phpapp02
 
Tetillas, Los hombre fueron hembras
Tetillas, Los hombre fueron hembrasTetillas, Los hombre fueron hembras
Tetillas, Los hombre fueron hembras
 
Final-Deliverable
Final-DeliverableFinal-Deliverable
Final-Deliverable
 
Apelação Cível - 2014.024793-1
Apelação Cível - 2014.024793-1Apelação Cível - 2014.024793-1
Apelação Cível - 2014.024793-1
 
Yoga has direct impact on making people lead a happy life
Yoga has direct impact on making people lead a happy lifeYoga has direct impact on making people lead a happy life
Yoga has direct impact on making people lead a happy life
 
Yen Carry Trade
Yen Carry TradeYen Carry Trade
Yen Carry Trade
 
N.108 steven holl - pensamiento, material y experiencia - ediciã³n digital
N.108 steven holl - pensamiento, material y experiencia - ediciã³n digitalN.108 steven holl - pensamiento, material y experiencia - ediciã³n digital
N.108 steven holl - pensamiento, material y experiencia - ediciã³n digital
 
Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...
Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...
Ute la cultura organizacional en los emprendimientos sociales-diana palaguach...
 

Similar to Avio Case Study Highlights User-Centered Design Process

User Centered Design for Projects
User Centered Design for ProjectsUser Centered Design for Projects
User Centered Design for ProjectsPeter Boersma
 
Your First Step To The Software Industry
Your First Step To The Software IndustryYour First Step To The Software Industry
Your First Step To The Software IndustryAPPSeCONNECT
 
Design Processes For Web Projects
Design Processes For Web ProjectsDesign Processes For Web Projects
Design Processes For Web ProjectsPeter Boersma
 
LevelTen Interactive Capabilities Presentation
LevelTen Interactive Capabilities PresentationLevelTen Interactive Capabilities Presentation
LevelTen Interactive Capabilities PresentationChris Sloan
 
S aris quick_intro_25_4_18
S aris quick_intro_25_4_18S aris quick_intro_25_4_18
S aris quick_intro_25_4_18pm2120600
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMProduct School
 
StephenAris_examples
StephenAris_examplesStephenAris_examples
StephenAris_examplespm2120600
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMProduct School
 
Bake UX into your Startup (March 2009)
Bake UX into your Startup (March 2009)Bake UX into your Startup (March 2009)
Bake UX into your Startup (March 2009)Meghan Ede
 
Conversion Summit Slides - 1 Sep 2011 - Craig Sullivan
Conversion Summit Slides - 1 Sep 2011 - Craig SullivanConversion Summit Slides - 1 Sep 2011 - Craig Sullivan
Conversion Summit Slides - 1 Sep 2011 - Craig SullivanCraig Sullivan
 
Substance151 Best Web Practices
Substance151 Best Web PracticesSubstance151 Best Web Practices
Substance151 Best Web Practicessubstance151
 
Design for Business Impact - Increase Your ROI & Velocity
Design for Business Impact - Increase Your ROI & VelocityDesign for Business Impact - Increase Your ROI & Velocity
Design for Business Impact - Increase Your ROI & VelocityChloë Bregman, CSPO
 
Empired Convergence 2017 - Transforming you customer experience
Empired Convergence 2017 - Transforming you customer experienceEmpired Convergence 2017 - Transforming you customer experience
Empired Convergence 2017 - Transforming you customer experienceEmpired
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMProduct School
 
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...Cross channel testing insights and recommendations - jump - oct 12 2011 - w...
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...Craig Sullivan
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMProduct School
 
Leveraging CX / UX / UI to optimise brand experiences
Leveraging CX / UX / UI to optimise brand experiencesLeveraging CX / UX / UI to optimise brand experiences
Leveraging CX / UX / UI to optimise brand experiencesMelissa Wilfley
 
Digital experiences that build brand, loyalty and sales
Digital experiences that build brand, loyalty and salesDigital experiences that build brand, loyalty and sales
Digital experiences that build brand, loyalty and salessbastion
 
Businesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talk
Businesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talkBusinesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talk
Businesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talkJeremy Johnson
 

Similar to Avio Case Study Highlights User-Centered Design Process (20)

User Centered Design for Projects
User Centered Design for ProjectsUser Centered Design for Projects
User Centered Design for Projects
 
Your First Step To The Software Industry
Your First Step To The Software IndustryYour First Step To The Software Industry
Your First Step To The Software Industry
 
Design Processes For Web Projects
Design Processes For Web ProjectsDesign Processes For Web Projects
Design Processes For Web Projects
 
LevelTen Interactive Capabilities Presentation
LevelTen Interactive Capabilities PresentationLevelTen Interactive Capabilities Presentation
LevelTen Interactive Capabilities Presentation
 
S aris quick_intro_25_4_18
S aris quick_intro_25_4_18S aris quick_intro_25_4_18
S aris quick_intro_25_4_18
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PM
 
StephenAris_examples
StephenAris_examplesStephenAris_examples
StephenAris_examples
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PM
 
Bake UX into your Startup (March 2009)
Bake UX into your Startup (March 2009)Bake UX into your Startup (March 2009)
Bake UX into your Startup (March 2009)
 
Conversion Summit Slides - 1 Sep 2011 - Craig Sullivan
Conversion Summit Slides - 1 Sep 2011 - Craig SullivanConversion Summit Slides - 1 Sep 2011 - Craig Sullivan
Conversion Summit Slides - 1 Sep 2011 - Craig Sullivan
 
Substance151 Best Web Practices
Substance151 Best Web PracticesSubstance151 Best Web Practices
Substance151 Best Web Practices
 
Design for Business Impact - Increase Your ROI & Velocity
Design for Business Impact - Increase Your ROI & VelocityDesign for Business Impact - Increase Your ROI & Velocity
Design for Business Impact - Increase Your ROI & Velocity
 
Empired Convergence 2017 - Transforming you customer experience
Empired Convergence 2017 - Transforming you customer experienceEmpired Convergence 2017 - Transforming you customer experience
Empired Convergence 2017 - Transforming you customer experience
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PM
 
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...Cross channel testing insights and recommendations - jump - oct 12 2011 - w...
Cross channel testing insights and recommendations - jump - oct 12 2011 - w...
 
Smooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PMSmooth Collaboration With UX Designers by Zalando Sr PM
Smooth Collaboration With UX Designers by Zalando Sr PM
 
Leveraging CX / UX / UI to optimise brand experiences
Leveraging CX / UX / UI to optimise brand experiencesLeveraging CX / UX / UI to optimise brand experiences
Leveraging CX / UX / UI to optimise brand experiences
 
Digital experiences that build brand, loyalty and sales
Digital experiences that build brand, loyalty and salesDigital experiences that build brand, loyalty and sales
Digital experiences that build brand, loyalty and sales
 
Businesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talk
Businesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talkBusinesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talk
Businesses Want Results, Not Empathy Maps — #cxtalks Dallas 10 minute talk
 
BizDevbox Columbia Univ 2020
BizDevbox Columbia Univ 2020BizDevbox Columbia Univ 2020
BizDevbox Columbia Univ 2020
 

More from Adam "AB" Bloom

Overview: Adam Bloom (2016 Visual Resume)
Overview: Adam Bloom (2016 Visual Resume)Overview: Adam Bloom (2016 Visual Resume)
Overview: Adam Bloom (2016 Visual Resume)Adam "AB" Bloom
 
2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica Internal
2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica Internal2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica Internal
2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica InternalAdam "AB" Bloom
 
Improving Performance Improvement (Market Requirements Document - MRD)
Improving Performance Improvement (Market Requirements Document - MRD)Improving Performance Improvement (Market Requirements Document - MRD)
Improving Performance Improvement (Market Requirements Document - MRD)Adam "AB" Bloom
 
PodShow/Mevio Coca Cola Campaign
PodShow/Mevio Coca Cola CampaignPodShow/Mevio Coca Cola Campaign
PodShow/Mevio Coca Cola CampaignAdam "AB" Bloom
 
Email Marketing Metrics Example
Email Marketing Metrics ExampleEmail Marketing Metrics Example
Email Marketing Metrics ExampleAdam "AB" Bloom
 
Marketing Operations Summary Metrics By Channel
Marketing Operations Summary Metrics By ChannelMarketing Operations Summary Metrics By Channel
Marketing Operations Summary Metrics By ChannelAdam "AB" Bloom
 
Customer World Marketing Operations
Customer World Marketing OperationsCustomer World Marketing Operations
Customer World Marketing OperationsAdam "AB" Bloom
 
Positioning And Messaging
Positioning And MessagingPositioning And Messaging
Positioning And MessagingAdam "AB" Bloom
 
Chase.com Content Management Presentation
Chase.com Content Management PresentationChase.com Content Management Presentation
Chase.com Content Management PresentationAdam "AB" Bloom
 

More from Adam "AB" Bloom (17)

Overview: Adam Bloom (2016 Visual Resume)
Overview: Adam Bloom (2016 Visual Resume)Overview: Adam Bloom (2016 Visual Resume)
Overview: Adam Bloom (2016 Visual Resume)
 
2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica Internal
2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica Internal2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica Internal
2009 Marketing Machine Vision (Inbound and Content Marketing) for Unica Internal
 
Improving Performance Improvement (Market Requirements Document - MRD)
Improving Performance Improvement (Market Requirements Document - MRD)Improving Performance Improvement (Market Requirements Document - MRD)
Improving Performance Improvement (Market Requirements Document - MRD)
 
MRM Webinar Part 2
MRM Webinar Part 2MRM Webinar Part 2
MRM Webinar Part 2
 
MRM Webinar Part 1
MRM Webinar Part 1MRM Webinar Part 1
MRM Webinar Part 1
 
MRM Webinar Part 3
MRM Webinar Part 3MRM Webinar Part 3
MRM Webinar Part 3
 
PodShow/Mevio Coca Cola Campaign
PodShow/Mevio Coca Cola CampaignPodShow/Mevio Coca Cola Campaign
PodShow/Mevio Coca Cola Campaign
 
Oracle Project Overview
Oracle Project OverviewOracle Project Overview
Oracle Project Overview
 
Project Detail Examples
Project Detail ExamplesProject Detail Examples
Project Detail Examples
 
Email Marketing Metrics Example
Email Marketing Metrics ExampleEmail Marketing Metrics Example
Email Marketing Metrics Example
 
Marketing Operations Summary Metrics By Channel
Marketing Operations Summary Metrics By ChannelMarketing Operations Summary Metrics By Channel
Marketing Operations Summary Metrics By Channel
 
Customer World Marketing Operations
Customer World Marketing OperationsCustomer World Marketing Operations
Customer World Marketing Operations
 
Avon Webinar Case Study
Avon Webinar Case StudyAvon Webinar Case Study
Avon Webinar Case Study
 
Application Overview
Application OverviewApplication Overview
Application Overview
 
Positioning And Messaging
Positioning And MessagingPositioning And Messaging
Positioning And Messaging
 
iXL Overview
iXL OverviewiXL Overview
iXL Overview
 
Chase.com Content Management Presentation
Chase.com Content Management PresentationChase.com Content Management Presentation
Chase.com Content Management Presentation
 

Recently uploaded

Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...SOFTTECHHUB
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesDoe Paoro
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfJamesConcepcion7
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers referencessuser2c065e
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfDanny Diep To
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Americas Got Grants
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
WSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdfWSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdfJamesConcepcion7
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOne Monitar
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...ssuserf63bd7
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdfChris Skinner
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxmbikashkanyari
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterJamesConcepcion7
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataExhibitors Data
 

Recently uploaded (20)

Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
 
Unveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic ExperiencesUnveiling the Soundscape Music for Psychedelic Experiences
Unveiling the Soundscape Music for Psychedelic Experiences
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdf
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
Excvation Safety for safety officers reference
Excvation Safety for safety officers referenceExcvation Safety for safety officers reference
Excvation Safety for safety officers reference
 
Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...Church Building Grants To Assist With New Construction, Additions, And Restor...
Church Building Grants To Assist With New Construction, Additions, And Restor...
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
WSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdfWSMM Technology February.March Newsletter_vF.pdf
WSMM Technology February.March Newsletter_vF.pdf
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
 
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring CapabilitiesOnemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
Onemonitar Android Spy App Features: Explore Advanced Monitoring Capabilities
 
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
Intermediate Accounting, Volume 2, 13th Canadian Edition by Donald E. Kieso t...
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
 
Healthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare NewsletterHealthcare Feb. & Mar. Healthcare Newsletter
Healthcare Feb. & Mar. Healthcare Newsletter
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors Data
 

Avio Case Study Highlights User-Centered Design Process