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The Paradox of the Empowered Consumer - Tim Suther, Forrester Customer Experience Forum June 2012 - #outsidein #CX

by on Jun 26, 2012

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"The Paradox of the Empowered Consumer" - Forrester Customer Experience Forum, June 2012 ...

"The Paradox of the Empowered Consumer" - Forrester Customer Experience Forum, June 2012

Tim Suther, Chief Marketing & Strategy Officer at Acxiom
Richard Char, Global Head of Information Services at Citi

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The Paradox of the Empowered Consumer - Tim Suther, Forrester Customer Experience Forum June 2012 - #outsidein #CX The Paradox of the Empowered Consumer - Tim Suther, Forrester Customer Experience Forum June 2012 - #outsidein #CX Presentation Transcript