An introductory presentation

2. Overview
Background
• Part of Saksoft Group
• Global IT Services Company
• 20 Years in Operation
Resource Centres
• Manchester
• Chennai (India)
• NOIDA, Delhi (India)
Quality
• ISO 9001: 2008 Certified
• Learning and Performance Gold Standard Education Team

3. Over 200+ companies across the globe in
Customers Banking, Financial, Telco, Retail,
Government and Insurance

4. Solutions and Services
• Customer need for • We have extensive • We provide complete
business value knowledge in creating testing services right from
improvement drives IM custom applications from strategy definition to test
solutions from Acuma concept to completion execution
• In-depth understanding • Our approach is “driving • Our testing approach
and experience across the business value” and not verifies that the application
IM space allows us to just “spec to code” is working right but also
provide best-of-breed IM validates that it is right for
solutions expected business use
Information Application Application
Management Development Testing

5. Information Management
• Reporting • Search
• Performance • Portals
Dashboards • Information Distribution
• Visualisation • Content / Knowledge
• Analytics Management
• Mining
Intelligence Access
The analysis and The finding and
manipulation of distribution of
information information
Quality Integration
The improvement The bringing
and together and
augmentation of aggregation of
• Data Quality information information • Data Warehousing
• DWH Testing • Data Integration
• Cleansing • Data Interfacing
• Monitoring • Master Data Management
• Meta-data Management
• Migration

6. Approach Options
Offshore Onsite
Customer
When requirements Technical delivery team facing, SME, Project
are clear and work using Saksoft’s Management, Archit
can be done development ectural, Business
remotely (or) environment for quick Analysts and limited
Support activities. turn around time technical support
Regulated offshore Offshore resources
development with
CMMI Level 5
process Offsite / Nearshore

7. Differentiators
• Independent
• Partners of all major vendors
• Knowledge and experience
• End-to-End solutions

8. Support
• Application Support
– Help Desk Management – Support users on usage of application
– Incident Management – Receiving issues / incidents, problem analysis and resolution
coordination.
• Operations Support
– Application Management – Ensuring jobs are scheduled in accepted sequence, system
is available to users, monitoring resource usages / bottlenecks with respect to
application
– Version and Release Management - version upgrade, patch installation,
– Services include; ensuring SW and HW services are running fine, RDBMS or disk
capacity is adequate, security is maintained, backup / recovery
• Data Center Support
– Services include; Failover clusters, Ethical hacking, capacity management, HW
maintenance, HW configuration management, upgrading to new HW technology,
Disaster recovery planning, Continuity of Business (infrastructure view)

9. Education
Flexibility
• Public schedule & on-site private courses
• Customised training to use customer’s own data
• Informal Skills Transfer
• On-line / electronic learning
• Training Needs Analysis
High Quality
• IITT Gold Standard – all trainers accredited
• Consultancy led training – real-world project knowledge
• Over 15 years experience training in Information Management
Portfolio includes:
• Acuma IPR courses: Data Warehouse Design, Data Quality, ETL
• BusinessObjects official curriculum
• Bespoke course design, development and delivery

10. Thank You
www.acuma.co.uk