Presentation to actkm12

1. Metaphor Interactions for Impact
The Behavioural DNA of Collaboration
Arthur Shelley, Intelligent Answers & OZAN*
actKM Conference, Canberra
23rd October 2012
* OZAN is the Organizational Zoo Ambassadors network
An international professional development group collaborating on
application of metaphor to enhance performance outcomes
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
1

2. 3 Conversations that Matter
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
2

3. Warm Up Quiz A
Lion
Aggressive
Command and Control
Territorial
Charismatic or ego-driven
 Leads by fear
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
3

4. Warm Up Quiz B
Eagle
Inspirational
Above the mire
Great long range vision
Rapid action on opportunities
Great instinct
Strategic
 Leads strategically with vision
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use. 4

5. Warm Up Quiz C
Bee
Collaborative
Assumes specific role
Everything for the hive
 Leads teamwork
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6. Conversation 1: What behaviours
are appropriate for collaboration?
Core (Expected) Behaviours
Zoo Zoo Zoo Zoo Zoo
Character? Character? Character? Character? Character?
Accepted (Desired) Behaviours
Zoo Zoo Zoo Zoo Zoo
Character? Character? Character? Character? Character?
Tolerated Behaviours
Zoo Zoo Zoo Zoo Zoo
Character? Character? Character? Character? Character?
Rejected (Not tolerated) Behaviours
Zoo Zoo Zoo Zoo Zoo
Character? Character? Character? Character? Character?
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use.
6

7. Example Output: Define the Context
5 Expected
When you
5 Desired place or move
a card explain
WHY to the
5 Tolerated group.
Do Not use Z:
Zoo Positive or
5 NOT Tolerated Zoo Negative
6 Neutral
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8. Conversation 2:
Compare your outputs (& outcomes)
Walk around …
look at what others
have stated:
Discuss similarities
and differences…
Ask WHY …
exchange ideas and
perspectives
15 minutes
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use. 8

9. Behavioural DNA perspectives
Positive contribution Negative contribution
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 9

10. Relationships and knowledge transfer
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use. 10

11. Conversation 3:
What is? to What is Possible!
Value does not automatically flow from knowing …
… it is created from acting on what you know in an
appropriate context.
Discuss how you might stimulate constructive
conversations in your environments to enhance
collaboration (remembering the range of contexts)
Write down on the postcard at least ONE ACTION to DO
in your workplace next week …
(otherwise we just wasted an hour)
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 11

12. Self Commitment
+ Others (behaviours)
+ Action
= Outcomes
© Arthur Shelley 2012 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 12

13. Support slides
The following slides do not normally get used in
the workshops, they are good resources for further
conversations in the workplace.
Refer to www.organizationalzoo.com/blog for more
details on the images and how they can be used to
stimulate conversations about behavioural
interactions, action learning and capability
development.
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 13

14. Wide range of conversations
Zoo metaphor has been successfully applied in:
• Restructures, acquisitions & mergers
• Leadership development & mentoring
• Performance appraisals
• Team forming & storming
• Project review, lessons learnt & risk analysis
• Options assessment and brainstorming
• Reverse brainstorming & creative role plays
• …and more..
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 14

15. Culture clash?
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 15

16. Circles of influence
Do you behave differently in
each of these environments?
What about sub-contexts
within these?
Extended family
FAMILY
YOU
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 16

17. Reflective Impact Diary
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided
source is acknowledged. Permission of the author required for commercial use. 17

18. Contact
Arthur Shelley
arthur@organizationalzoo.com
FREE behavioural profile
www.organizationalzoo.com/profiler
Insights into behaviours
www.organizationalzoo.com/blog
www.organizationalzoo.com/ZooTube
Consulting and mentoring
www.intelligentanswers.com.au
Ph +61 413 047 408
@Metaphorage
#OrgZoo
© Arthur Shelley 2011 under Creative Commons License. Available for public use provided source is
acknowledged. Permission of the author required for commercial use. 18