Monitor,chat and sell on your website

Introduction What is ActiveReception? ActiveReception is on demand software that enables you to actively monitor and interact with your online visitors directly through your website in real-time www.activereception.com

Introduction www.activereception.com

Introduction This is your site www.activereception.com

Introduction This is your site You bring traﬃc to it with: - Online and Oﬄine PR - SEO, SEM... - Blogging / forum posts - Social Marketing - Linking and banners - Viral marketing - ... www.activereception.com

Introduction This is your site You bring traﬃc to it with: What do you do afterwards? - Online and Oﬄine PR - SEO, SEM... - Blogging / forum posts - Social Marketing - Linking and banners - Viral marketing - ... www.activereception.com

Introduction This is your site You bring traﬃc to it with: What do you do afterwards? - Online and Oﬄine PR - SEO, SEM... - Blogging / forum posts - Social Marketing - Linking and banners Read analytics to see the - Viral marketing outcome? - ... www.activereception.com

Introduction This is your site You bring traﬃc to it with: What do you do afterwards? - Online and Oﬄine PR - SEO, SEM... - Blogging / forum posts - Social Marketing - Linking and banners Read analytics to see the - Viral marketing outcome? - ... what now....? www.activereception.com

Introduction This is your site You bring traﬃc to it with: What do you do afterwards? - Online and Oﬄine PR - SEO, SEM... - Blogging / forum posts - Social Marketing - Linking and banners Read analytics to see the - Viral marketing outcome? - ... what now....? Let’s get Active!!! www.activereception.com

How to be Active? What should happen in the meantime? www.activereception.com

How to be Active? What should happen in the meantime? As visitors come to your website... www.activereception.com

How to be Active? What should happen in the meantime? As visitors come to your website... Notice them in real time, just like when a prospect enters your store Profile them (see how they have found you): one of your online campaigns search engine and keywords one of your articles ... ... See their footprint on your website Send Customized content to them, with an option for interaction TARGET and ENGAGE specifically those visitors that match your profiles. All this, made easy- with ActiveReception! Now let’s see how that looks.... www.activereception.com

How to be Active? What should happen in the meantime? As visitors come to your website... Notice them in real time, just like when a prospect enters your store Profile them (see how they have found you): one of your online campaigns search engine and keywords one of your articles ... ... See their footprint on your website Send Customized content to them, with an option for interaction TARGET and ENGAGE specifically those visitors that match your profiles. All this, made easy- with ActiveReception! www.activereception.com

Visitor starts chat www.activereception.com

Operator invites the visitor for chat www.activereception.com

All this, with Active Reception www.activereception.com

All this, with Active Reception This is the view from the Operators console www.activereception.com

Active Reception Features Website Analytics Real Time Chat FAQ Integration Proactive Chat Answer Machine Multi Language Searchable Transcript Archive Multi User Multiple Domain Support Fully Scalable Customization Customizable Features And more … ! Direct Advertising Tool www.activereception.com

Customization The Chat Window Can be Fully Branded & Customized Chat Invitations can be customized by page/ product www.activereception.com

Marketing opportunities Benefits • Innovation through interactive media ads (in form of image, flash, or floating banner) with Active Reception chat technology • Increased brand awareness through interaction • High control of campaign effectiveness through real time and accurate analytics • Tracking of online visitors footprints, that can be utilized to send specific and personalized advertisements www.activereception.com

Results... www.activereception.com

Results... - Get real-time insight into all marketing campaigns that drive visitors to your site www.activereception.com

Results... - Get real-time insight into all marketing campaigns that drive visitors to your site - Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site. www.activereception.com

Results... - Get real-time insight into all marketing campaigns that drive visitors to your site - Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site. - Use immediate campaign feedback; implement any enhancements need. www.activereception.com

Results... - Get real-time insight into all marketing campaigns that drive visitors to your site - Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site. - Use immediate campaign feedback; implement any enhancements need. - Provide better Customer service and maximize up-selling and cross-selling opportunities. www.activereception.com

Results... - Get real-time insight into all marketing campaigns that drive visitors to your site - Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site. - Use immediate campaign feedback; implement any enhancements need. - Provide better Customer service and maximize up-selling and cross-selling opportunities. More online conversion! www.activereception.com

Results... - Get real-time insight into all marketing campaigns that drive visitors to your site - Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site. - Use immediate campaign feedback; implement any enhancements need. - Provide better Customer service and maximize up-selling and cross-selling opportunities. More online conversion! Real-Time support for your visitors!! www.activereception.com

Results... - Get real-time insight into all marketing campaigns that drive visitors to your site - Get in-depth details about visitors — grouped by each campaign — the minute they arrive on site. - Use immediate campaign feedback; implement any enhancements need. - Provide better Customer service and maximize up-selling and cross-selling opportunities. More online conversion! Real-Time support for your visitors!! Maximum ROI for online marketing!!! www.activereception.com

Setup Active Reception live chat is an on-demand product, meaning there is no installation involved Can be added to your websites in as little as 15 minutes. Training Active Receptionʼs learning curve is small, “ The training was concluded by the supplier and this took approx 2 hours. Basic skill required is because of its user-friendly structure, typing but this is minimum as the CSR sees what the customer is writing and can respond before logical,efﬁcient and intuitive design. they even finish their sentence.” Arthur Donnelly, Customer Service Manager, VIP Macedonia www.activereception.com

THANK YOU FOR YOUR ATTENTION!

Monitor,chat and sell on your website

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