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The Roles & Responsibilities of a
Facilitator
Facilitators are clear a about
the difference between
content and process
Content v Process
What

v

How
Content
agenda terms

subjects for discussion

decisions made

goals

tasks problems being solved
Process
methods tools being used

procedures

rules or norms set

group dynamics

climate

how relations are maintained
Facilitators manage the
process and leave the content
to participants
Good facilitators can make a
huge and varied contribution
to an organisation…
They help group members
define their aim
Set specific objectives and
goals
Instruct members on how to
assess needs
Help participants become
time effective and highquality decision makers
Provide feedback to the
group…
…so they can measure
progress and make
adjustments where needed
Facilitators emphasise the
importance of communicating
effectively, and ensure
members know how to do this
They create a positive
environment where employees
can work productively and
reach shared group goals
Facilitators manage conflict by
implementing a collaborative
approach
They offer support and advice
to members in managing their
own personal dynamics
Download the Expert
Guide for facilitators
at
www.activepresence.com/
meeting-facilitation-skills
www.activepresence.com/meeting-facilitation-skills
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The Roles & Responsibilities of a Facilitator

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Good facilitators can make a huge and varied contribution to an organisation. Here, we point out some of the roles and responsibilities that facilitators have, starting with the key difference between content and process...

Published in: Business, Technology

Transcript of "The Roles & Responsibilities of a Facilitator"

  1. 1. The Roles & Responsibilities of a Facilitator
  2. 2. Facilitators are clear a about the difference between content and process
  3. 3. Content v Process
  4. 4. What v How
  5. 5. Content agenda terms subjects for discussion decisions made goals tasks problems being solved
  6. 6. Process methods tools being used procedures rules or norms set group dynamics climate how relations are maintained
  7. 7. Facilitators manage the process and leave the content to participants
  8. 8. Good facilitators can make a huge and varied contribution to an organisation…
  9. 9. They help group members define their aim
  10. 10. Set specific objectives and goals
  11. 11. Instruct members on how to assess needs
  12. 12. Help participants become time effective and highquality decision makers
  13. 13. Provide feedback to the group…
  14. 14. …so they can measure progress and make adjustments where needed
  15. 15. Facilitators emphasise the importance of communicating effectively, and ensure members know how to do this
  16. 16. They create a positive environment where employees can work productively and reach shared group goals
  17. 17. Facilitators manage conflict by implementing a collaborative approach
  18. 18. They offer support and advice to members in managing their own personal dynamics
  19. 19. Download the Expert Guide for facilitators at www.activepresence.com/ meeting-facilitation-skills
  20. 20. www.activepresence.com/meeting-facilitation-skills
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