The Roles & Responsibilities of a Facilitator

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Good facilitators can make a huge and varied contribution to an organisation. Here, we point out some of the roles and responsibilities that facilitators have, starting with the key difference between …

Good facilitators can make a huge and varied contribution to an organisation. Here, we point out some of the roles and responsibilities that facilitators have, starting with the key difference between content and process...

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  • 1. The Roles & Responsibilities of a Facilitator
  • 2. Facilitators are clear a about the difference between content and process
  • 3. Content v Process
  • 4. What v How
  • 5. Content agenda terms subjects for discussion decisions made goals tasks problems being solved
  • 6. Process methods tools being used procedures rules or norms set group dynamics climate how relations are maintained
  • 7. Facilitators manage the process and leave the content to participants
  • 8. Good facilitators can make a huge and varied contribution to an organisation…
  • 9. They help group members define their aim
  • 10. Set specific objectives and goals
  • 11. Instruct members on how to assess needs
  • 12. Help participants become time effective and highquality decision makers
  • 13. Provide feedback to the group…
  • 14. …so they can measure progress and make adjustments where needed
  • 15. Facilitators emphasise the importance of communicating effectively, and ensure members know how to do this
  • 16. They create a positive environment where employees can work productively and reach shared group goals
  • 17. Facilitators manage conflict by implementing a collaborative approach
  • 18. They offer support and advice to members in managing their own personal dynamics
  • 19. Download the Expert Guide for facilitators at www.activepresence.com/ meeting-facilitation-skills
  • 20. www.activepresence.com/meeting-facilitation-skills