16 Process Tools For Effective Facilitation

8,579 views
9,843 views

Published on

Published in: Technology, Business

16 Process Tools For Effective Facilitation

  1. 1. 16 Process Tools for Effective Meeting Facilitation Source: Bens, Ingrid (2005) Facilitating With Ease, Jossey-Bass, San Francisco
  2. 2. 1 Aparticipative approach to goal setting – Every voice must be heard
  3. 3. 2 Uncover potential issues and conflicts with a series of straightforward yes or no questions
  4. 4. 3 Accumulate potential ideas with a group – Remember at this stage there are no bad ideas
  5. 5. 4 Ensure all sides get a fair and equal hearing – Reduce tension in conflict
  6. 6. 5 Rank ideas quickly in a group setting based on priority
  7. 7. 6 The gap between ‘where we are’ and ‘where we need to be’ is often a good way into ‘what we need to do’
  8. 8. 7 An effective way to scrutinise and evaluate the pros and cons of a situation
  9. 9. 8 Unpick the underlying cause of a problem
  10. 10. 9 Bring order to a seemingly random or complex debate with a matrix that organises ideas based on how likely they are to be effective
  11. 11. 10 Better to be prepared for setbacks than be surprised by them
  12. 12. 11 Explore lots of issues in a short space of time
  13. 13. 12 Collect anonymous feedback from participants
  14. 14. 13 Identify clear action steps with more thorough questions
  15. 15. 14 Turn all of your bright ideas into structured plan for action
  16. 16. 15 Focus equally on giving and receiving to ease any conflict among participants
  17. 17. 16 A step by step approach combining any number of the process tools mentioned above
  18. 18. Download the Expert Guide for facilitators: www.activepresence.com/meeting-facilitation-skills

×