ActiveHelper LiveHelp Quick start

14,850 views
14,721 views

Published on

ActiveHelper LiveHelp Quick start

Published in: Technology
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
14,850
On SlideShare
0
From Embeds
0
Number of Embeds
11,239
Actions
Shares
0
Downloads
27
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

ActiveHelper LiveHelp Quick start

  1. 1. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />Quick Start GuideSix Simple Steps Designed to Start with our LiveHelp Server on Joomla<br />
  2. 2. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />This quickstart will help you get started with ActiveHelperLiveHelp and will walk you through a six simple steps.<br />Step 1<br />Install the LiveHelp Server component in your Joomla panel extension manager.<br />
  3. 3. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />Step 2<br />Add a new domain in the manage domain option.<br />
  4. 4. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />Step 3<br />Add a new agent in the manage agents option.<br />
  5. 5. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />Step 4<br />Assign the new agent to the available domains that you needed. <br />Select the agent and push click in the edit domains option in the top of the window.<br />Enable the agent to the domains that you needed.<br />Allow the agent with a simple click in the enable link and the end of the form data, column “enabled”.<br />
  6. 6. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />Step 5<br />Deploy the tracking script .<br />Go to manage domains and press click the module or script tracking image of the domain at the end of the form data.<br />Install the module generated in your server.<br />In the Extension manager option “Install from Directory” copy the path to the module file in your server and install. Next enable the activeHelperLiveHelp module in the module manager option.<br />
  7. 7. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />Step 6<br />Generate the connection agent info data.<br />Go to manage agents , select the a agent and press click the client info option at the top of the form.<br />Start the Support Panel<br />Copy the connection info from the client info option.<br />Server : http://www.activehelper.comeserver path : your server pathaccount : defaultlogin : agent1password : 123456<br />
  8. 8. ACTIVEHELPER<br />LIVE SUPPORT SYSTEM<br />Step 6<br />Start the tracking of all your domains<br />

×