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  • 1. Dawn Amsberry & Loanne Snavely Penn State University ALA Midwinter 2010
  • 2.
    • 4,157 students in 2008
    • 131 countries
    • Largest sending countries: China, Korea, India, Taiwan, Malaysia
    • Engineering: 27%, Science: 13%, Business: 11%
  • 3.
    • Outreach
    • Programming
    • Marketing
    • Instruction
    • Staff Training
  • 4.
    • Orientations in Fall and Spring
    • Picnic
    • Coffee Hour
    • ESL Instructor Lunch
  • 5.
    • Offered in Fall and Spring semesters
    • Over 200 attendees in Fall 2009
    • Coordinated with University Office of Global Programs
    • General introduction to library services
    • Tour of subject libraries
    • Prizes and Giveaways
  • 6.  
  • 7.  
  • 8.  
  • 9.  
  • 10.  
  • 11.
    • Sponsored by Office of Global Programs
    • Held in International Student Lounge
    • Library supplied cookies, handouts, and giveaways
    • Over 130 students attended
  • 12.
    • Instructors for ESL 15 invited
    • 10 instructors attended
    • Overview of library services, emphasis on library instructional sessions
    • Resulted in increase in requests for instruction for ESL classes
  • 13.
    • Open House
    • Essay Contest
    • International Education Week
    • Global Perspectives Program
    • International Scholar Orientation
    • Humphrey Fellows
  • 14.
    • Once per year in Fall
    • Self-guided tour
    • Prizes and giveaways
    • Activities
  • 15.
    • For both study abroad and international students
    • Cash prizes for first, second and third place
    • Received essays about libraries in New Zealand, Japan, Tonga, China, France
  • 16.
    • November 16-20 2009
    • Sponsored by U.S. State Department and U.S. Department of Education
    • Library display of international-related books in leisure reading collection
  • 17.
    • Panel of study abroad and international students
  • 18.
    • Library orientation for new scholars
  • 19.
    • Mid-career professionals from Africa, Asia, Latin America, Caribbean, Middle East
  • 20.
    • Focus Groups conducted in Spring 08
    • International Student Interns
    • International Student Web Page
  • 21.
    • Conducted by Libraries marketing committee
    • 3 focus group sessions (two in International Student Lounge, one in Library)
    • Advertised through University Office of Global Programs and student groups
    • Spring break session had best attendance
  • 22.
    • 31 total participants from China (9), Taiwan (5), India (3), Korea (2), Japan (2), and others
    • Incentives and prizes: pizza, I-pod
  • 23.
    • More quiet study areas
    • More journal articles online
    • Longer hours during Spring Break
    • Additional Library orientations
    • Information about the Library in other languages
    • More leisure reading material in other languages
  • 24.
    • Two international student interns hired for Fall 2009 and Spring 2010
    • Welcome letter in Chinese for orientations
    • Create audio tour of Library in Chinese
    • Add Chinese-language titles in leisure reading collection
  • 25.  
  • 26.
    • ESL 15 classes: required first-year writing course for international students
    • 17 sections in Fall 2009, 15 requested library instruction sessions
    • Intensive English Communication Program
  • 27.
    • History of awareness of cultural differences: Wayman article
    • Workshops for staff on cross-cultural communication
      • Avoid or explain jargon and idioms
      • Be careful of assumptions about shared cultural knowledge
      • Listen for meaning not sounds
    • “ Speak Up!” workshops
    • Sally Wayman, “The International Student in the Academic Library, Journal of Academic Librarianship 9 (January 1984).
  • 28. bibliographic instruction LC subject citation database abstract Boolean logic authority control index browse periodical keyword reserves catalog reference circulation classification peer reviewed
  • 29.
    • Tell us about initiatives in your library!
    • Ideas for future Interest Group Discussions
    Dawn Amsberry [email_address] Loanne Snavely [email_address]

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