Improve Campaign Results with Multi-Channel  Funnels and Acquisio Attribution Modeling
House Keeping• The webinar is recorded and will be made available• The slides will also be available• Q&A session at the e...
Presenters  Marc Poirier       James ThompsonCo-Founder and CMO      President
Getting started with Attribution              Dipping your toe in the water  Admitting that some information is better tha...
Google Analytics     Multi Channel Funnels Released in 2011        What are multi-channel funnels?                   5 Rep...
Setting up Google Analytics for Multi-Channel Funnels Are you using Goals and Ecommerce Transactions?                Other...
ChannelsDisplayInteractions with a medium of "display", or "cpm". Also includes AdWords interactions with addistribution n...
Channel/Campaign/Ad GroupingAggregate channels in whatever form fits your needsThe ability to look at, for example Brand v...
The Overview Report         What does it tell us?           Client Examples    (Online Retailer vs. Lead Gen)  Interaction...
Online Retail
Lead Generation
Assisted Conversion Report                    What can we learn?Which channels rely on other channels to either introduce,...
Online Retail
Lead Generation
Online Retail
Online Retail
Top Conversion Paths Report                        What does the report tell us?      Which channels are relying on others...
Online Retail
Lead Generation
Time Lag Report  Understanding how long from your first visit your       clients are typically taking to convert. If the p...
Online Retail
Lead Generation
Path Length Report           What is your typical path length?How different types of offerings (goals, sign-ups, leads,   ...
Online Retail
Lead Generation
Summary1) Understand how your clients who come to your through an attribution   path are introduced to you. Is your messag...
THANK YOU  Twitter: @JamesSThompsonEmail: James@ClixMarketing.com Blog: ClixMarketing.com/blog
How to Build an Attribution Model That Works
Build Custom Attribution ModelQuestions to Answer:• How do you value the clicks/impressions from each channel?• Do you val...
Channel Weighting• Look at historical data from last-click attribution• From a last-click perspective, what ratio of conve...
Best Practice Attribution Model
CROSS-CHANNEL REPORTINGOverview of cross-channel report componentsHighlighting value of Social & Display
Cross-Channel Reporting        See top conversion paths
Cross-Channel Reporting                                               Conversions by touch pointsElapsed time to conversion
Cross-Channel Reporting            Compare your current attribution               model to last-click model
THANK YOUAnd now, time for some Q&A!
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Webinar: Improve Campaign Results with Multi-Channel Funnels and Acquisio Attribution Modeling

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While tracking page hits has become a mandatory practice, determining the path someone takes to land on a specific page can be challenging at best. However, if you can uncover this information, you can determine which marketing channels are most effective and fully leverage them.

To facilitate this, Google has developed an Attribution Modeling tool. Part of Google Analytics Premium, the tool provides valuable insight and analytics by breaking down and comparing the effectiveness of your key marketing channels, such as paid and organic search, email, affiliate marketing, display ads, mobile placements, and more.

To show you how it works, we will be hosting a webinar on August 30. Presented by James Thompson, President of Clix Marketing, and Marc Poirier, CMO & Co-Founder of Acquisio, this webinar will cover the following:

- Google’s Attribution Modeling concept
- The benefits of using Attribution Modeling
- Case studies on clients using this product
- Best practices

The webinar will also explain the value of combining Google’s Attribution Modeling tool with a platform like Acquisio, to receive additional insight towards your media channels, as well as the true value of display and Facebook advertising.

If you are looking to enhance your digital marketing efforts, enable better budget allocation across channels and increase your marketing ROI, this webinar is not to be missed.

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Webinar: Improve Campaign Results with Multi-Channel Funnels and Acquisio Attribution Modeling

  1. 1. Improve Campaign Results with Multi-Channel Funnels and Acquisio Attribution Modeling
  2. 2. House Keeping• The webinar is recorded and will be made available• The slides will also be available• Q&A session at the end of the webinar• Use the Chat box to submit your questions at any time
  3. 3. Presenters Marc Poirier James ThompsonCo-Founder and CMO President
  4. 4. Getting started with Attribution Dipping your toe in the water Admitting that some information is better than no information 2050 attribution What we have today Are you comfortable making decisions on limitedinformation? If not, realize that last click attribution is a whole lot less information than partial attribution.
  5. 5. Google Analytics Multi Channel Funnels Released in 2011 What are multi-channel funnels? 5 Reports Why do you need them?General overview of what you can learn from them
  6. 6. Setting up Google Analytics for Multi-Channel Funnels Are you using Goals and Ecommerce Transactions? Other search enginesCustom campaigns (email tagged for analytics, social, etc.)? If you are using Google Analytics to track your non- Google campaigns, you are already there.
  7. 7. ChannelsDisplayInteractions with a medium of "display", or "cpm". Also includes AdWords interactions with addistribution network set to "content" but excluding ad format of "text".Paid SearchVisits from the AdWords Search Network or other search engines, with a medium of "cpc" or "ppc" .Other AdvertisingVisits that are tagged with a medium of "cpc", "ppc", "cpm", "cpv", "cpa", "cpp", "content-text","affiliate" (excluding Paid Search).Organic SearchVisits from unpaid search on any search engine (i.e. medium="organic").SocialVisits from any of approximately 400 social networks (that are not tagged as ads).ReferralVisits from websites that are not social networks.EmailVisits that are tagged with a medium of "email".Direct
  8. 8. Channel/Campaign/Ad GroupingAggregate channels in whatever form fits your needsThe ability to look at, for example Brand vs. Non-brand interaction Group Search and Display Group Ad Messaging
  9. 9. The Overview Report What does it tell us? Client Examples (Online Retailer vs. Lead Gen) Interaction and overlap of channels Types of channels shown in reportHow to use the data to manage budgets
  10. 10. Online Retail
  11. 11. Lead Generation
  12. 12. Assisted Conversion Report What can we learn?Which channels rely on other channels to either introduce, influence or close transactions. Even which campaigns are most likely to assist or be assisted by others?Creating a branded grouping will be very effective in helping to see how brand effects other channels. Even ad messaging can we grouped so you can see howyour messaging is pushing clients toward your goal action.
  13. 13. Online Retail
  14. 14. Lead Generation
  15. 15. Online Retail
  16. 16. Online Retail
  17. 17. Top Conversion Paths Report What does the report tell us? Which channels are relying on others to help close a conversion? How are your campaigns in Adwords interacting?How does your messaging on those channels or campaigns introduce clients to your product or service? Does your messaging push clients further into your sales funnel? Does your messaging on a particular channel, campaign, or ad help close the deal? Can you change your messaging in other channels to shorten the paths? Are affiliates taking transactions that you paid for?
  18. 18. Online Retail
  19. 19. Lead Generation
  20. 20. Time Lag Report Understanding how long from your first visit your clients are typically taking to convert. If the process is long, how are you engaging them? What are you doing with remarketing to keep them interested?How can you shorten the time to conversion from first touch?
  21. 21. Online Retail
  22. 22. Lead Generation
  23. 23. Path Length Report What is your typical path length?How different types of offerings (goals, sign-ups, leads, sales) might have different path lengths. How you do shorten the path lengths?
  24. 24. Online Retail
  25. 25. Lead Generation
  26. 26. Summary1) Understand how your clients who come to your through an attribution path are introduced to you. Is your messaging in the right order, meaning if typically a source is the second or third message a customer sees, is the message the right one for that ad?2) Understand how your brand terms interact with your non-brand terms3) Check your budgets on different channels. Are you chocking off channels because you are only considering last click results?4) Check the destination URL paths to conversion. Are any of your pages potentially not pushing people further to your goal? How can you improve the messaging to make customers able to make a decision on your product or service?5) Finally, try to visualize how your not paid channels like email, organic, direct, not-paid social, all overlap to give a picture of you to your clients.
  27. 27. THANK YOU Twitter: @JamesSThompsonEmail: James@ClixMarketing.com Blog: ClixMarketing.com/blog
  28. 28. How to Build an Attribution Model That Works
  29. 29. Build Custom Attribution ModelQuestions to Answer:• How do you value the clicks/impressions from each channel?• Do you value last event over first event?• Do you give more importance to recent events?
  30. 30. Channel Weighting• Look at historical data from last-click attribution• From a last-click perspective, what ratio of conversions come from search, social and display?• What percentage of display conversions are view-through conversions? Relative Ratios Determine relative weighting of the different channels Search Click Content Click Social Click Display Click Display Impr.
  31. 31. Best Practice Attribution Model
  32. 32. CROSS-CHANNEL REPORTINGOverview of cross-channel report componentsHighlighting value of Social & Display
  33. 33. Cross-Channel Reporting See top conversion paths
  34. 34. Cross-Channel Reporting Conversions by touch pointsElapsed time to conversion
  35. 35. Cross-Channel Reporting Compare your current attribution model to last-click model
  36. 36. THANK YOUAnd now, time for some Q&A!
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