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The ACMA research undertaken by Ipsos MediaCT is the main source of data in this report. This research consisted of two national telephone surveys of telecommunications users in March–April 2009. The first survey (1604 respondents, aged 18 and over) explored issues surrounding landline and internet usage and the second (1305 respondents, aged 15 and over) explored mobile phone usage and behaviours.
The report–Mobile capped plan: Consumer attitudes and behaviours will form part of a wider evidence base to inform the ACMA’s recently announced Reconnecting the Customer inquiry.