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ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
ScrumMaster Excellence - Agile2010 conference
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ScrumMaster Excellence - Agile2010 conference

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Slides accompanying the session on Developing ScrumMaster Excellence at Agile2010 by Eric Babinet and Alida Cheung of salesforce.com

Slides accompanying the session on Developing ScrumMaster Excellence at Agile2010 by Eric Babinet and Alida Cheung of salesforce.com

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  • Picture source: http://blog.webgenomeproject.org/2008/06/
  • Transcript

    • 1. Developing ScrumMasterExcellence
      Eric Babinet
      Alida Cheung
    • 2. The Beginning (2006)
      2006
      Scrum
      Master
      25 agileteams
      in R&D
    • 3. Program Manager
      QA Manager
      2009
      Dev Manager
      Contractor
      100+ agileteams
      in R&D, IT, and Technical Ops
      Individual Contributor
    • 4. Creating the Competencies
      Rollout to all ScrumMasters
      Refine with small group of ScrumMasters
      Initial Draft
      Review with ScrumMasters
    • 5. Execution Effectiveness
      Teamwork
      Coaching
    • 6. Execution Effectiveness
      • Remove obstacles
      • 7. Plan and facilitate meetings
      • 8. Protect team from outside interference
      • 9. Optimize throughput
      • 10. Provide visibility
    • Teamwork
      • Create an environment of trust
      • 11. Build a highly collaborative team
      • 12. Enable self-organization
      • 13. Inspire ownership and engagement
      • 14. Facilitate continuous improvement
    • Coaching
      • Coach team on agile principles
      • 15. Coach team on agile practices
      • 16. Coach product owner
      • 17. Coach functional managers
    • Execution Effectiveness
      Teamwork
      Coaching
    • 18. Execution Effectiveness
    • 19. Remove Obstacles
      A sense of urgency
      Identify true source
      Address organizational issues
      Anticipate and prevent obstacles
    • 20. Plan and Facilitate Meetings
      Core facilitation skills
      Energizing and enjoyable meetings
    • 21. Protect the Team
      Recognize and deflect outsideinterference
      Anticipate potential interference
      Effectively negotiate with senior management
    • 22. Optimize Team Throughput
      Team knows velocity and has sustainable pace, rhythm, and flow
      Help team eliminate waste and find ways to increase throughput
    • 23. Provide Visibility
      Provide ongoing visibility to team goals, risks, and blockers
      Anticipate what others need to know
    • 24. Execution Effectiveness
      • Remove obstacles
      • 25. Plan and facilitate meetings
      • 26. Protect team from outside interference
      • 27. Optimize throughput
      • 28. Provide visibility
    • Teamwork
    • 29. Create an Environment of Trust
      Demonstrate andencourage behaviors that build trust
      Influence factors outside the team that undermine trust
    • 30. Build a Highly Collaborative Team
      Demonstrate and encourage collaborative behaviors
      Identify and remove collaboration obstacles, within team and with other teams
    • 31. Enable Self-Organization
      Light-touch leadership that empowers team members and builds responsibility
      Develop team self-sufficiency
    • 32. Inspire Ownership and Engagement
      Demonstrate enthusiasm, optimism, ownership, and commitment
      Inspire others to high performance
    • 33. Facilitate Continuous Improvement
      Facilitate regular retrospectives
      and follow through
      Facilitate reflective and insightful conversations
      Share learning and influence improvement beyond the team
    • 34. Teamwork
      • Create an environment of trust
      • 35. Build a highly collaborative team
      • 36. Enable self-organization
      • 37. Inspire ownership and engagement
      • 38. Facilitate continuous improvement
    • Coaching
    • 39. Coach Team on Agile Principles
      Help team understand and apply the principles
      Influence change to bring greater alignment with the principles
    • 40. Coach Team on Agile Practices
      Guide team on using core agile practices
      Overcome resistance
      Help team achieve excellence in the practices
    • 41. Coach Product Owner
      Product owner role and responsibilities
      Strong partnership
      Overcome resistance
    • 42. Coach Functional Managers
      Support the team without interfering
      Strong partnership to grow the team
    • 43. Coaching
      • Coach team on agile principles
      • 44. Coach team on agile practices
      • 45. Coach product owner
      • 46. Coach functional managers
    • How are we using thecompetencies?
    • 47. Questions?
      ebabinet@salesforce.com
      acheung@salesforce.com

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