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IVY Tech – StudentOrientation ProgramTeam 7: Joy Griffin, Sandra Mayfield, Scott Carnicom, MikeRacy, Arturo Villanueva GonzalezIt should be noted that this presentation was completed using apple’s OS X, which records narrations using an audio format incompatible with windows. Because of this cross platform compatibility issue, our group, opted for a single narrator
IVY Tech’s Orientation• Mandatory for all new students.• A common PowerPoint presentation is used system-wide covering financial aid, course registration, advising, etc…• System-wide online orientation under development.• Students also take placement tests during orientation.• Intervention team has also designed pre/post tests to assess learning from orientation.
Interviews• Three students interviewed by phone • 2 freshman and 1 sophomore • 2 from the Fort Wayne campus and 1 from Richmond campus• Two staff interviewed by phone • 1 from Fort Wayne (Director of Student Life, Leadership, and Development • 1 from Central Indiana, Indianapolis (Lead Assistant Director of New Student Orientation • All interviewees agreed: Orientation very helpful • Informative • Good overview of what to expect at Ivy
Interviews - Strengths • Students who took online version liked its convenience • Student who completed orientation on-site enjoyed meeting staff members • Staff liked that orientation is mandatory • A hold is placed on student’s registration until orientation completed. • Fewer calls to advisors from students seeking information covered in orientation
Interviews – Areas for Improvement • On-site session too rushed • No chance to ask questions about specific majors or programs • Online advising did not immediately follow online orientation • Requires major time commitment from staff • Too many students wait until last minute for on-site orientation causing space and staff shortages.
Orientation – National Trends• Pool of traditional students is decreasing, but low income, ethnic minority, & first generation students in greater numbers.• Ability of states to support education is declining• Best practices: student centered culture, early engagement, cultural sensitivity, clear degree pathways, good advising, & multiple students orientation formats.
Recommendations - Technical• The new Ivy Tech online student orientation program (e.g., The “Orient Express”) should be mandatory for all students entering Ivy Tech for the first time.• Ivy Tech should develop an Orientation Facebook page to support post orientation student interaction.• Ivy Tech should integrate content from the new online orientation program to a new student information tab on the Ivy Tech website.
Recommendations - Implementation• Ivy Tech should require that each region involve current students in the new student orientation program (e.g., new student ambassadors).• New Ivy Tech students should receive something to recognize that they have completed the online orientation program (e.g., Orient Express T-shirts).• Ivy Tech should consider developing a more expansive orientation program for those students that may need a little more information.
Recommendations - Assessment• New Student Orientation should be sequenced after the COMPASS placement test.• Ivy Tech should consider developing an online advising system that would be used following the student’s completion of the orientation program.• Student feedback should be gathered by Ivy Tech following each orientation cycle.• Ivy Tech should develop an assessment tool to measure the effectiveness of its orientation program as it relates to student retention.
Communication Plan• Orientation process must be a shared responsibility of the entire community and system.• Post a statement and video on the web site about the importance of the NSO and proposed changes. Highlight how the NSO underscores the mission of the institution.• Recommendations: ask senior leaders to spread the word; post info and video to website; create feedback opportunities; & encourage the community to spread the word.