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Swan Hellenic ACE River Expo 2011
 

Swan Hellenic ACE River Expo 2011

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Taken from the first ACE River Cruise Expo 2011

Taken from the first ACE River Cruise Expo 2011

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  •   Bathrobes They appear to have only 90 onboard hence the ‘on request’ decision. 
  • Air-conditioning – ship is balances centrally. If the cabin is too hot or too cold it should be reported to the reception team who will send the engineer. Hair dryers are hand held type Medication will be stored by the house keeper at the correct temperatures and delivered any time.
  • Berthing questions as to which side is best This will change from day to day and port to port. Normally the vessel will be berthed with the bow towards the stream. In addition especially on the Danube the might be berthed 2 or 3 vessels beside at one quay. This will change from day to day and port to port. Normally the vessel will be berthed with the bow towards the stream. In addition especially on the Danube the might be berthed 2 or 3 vessels beside at one quay. Roses All ladies will get a rose at the embarkation. A small vase for one rose will be in the cabin.  
  • ALSO www.a-rosa.de

Swan Hellenic ACE River Expo 2011 Swan Hellenic ACE River Expo 2011 Presentation Transcript

  • Swan Hellenic River Cruising
  • Presentation by Brian Langford Sales Development Manager
  • RIVER CRUISING
    • Swan Hellenic returned to river cruising in 2009 and have partnered A-ROSA, which already had an excellent river cruise programme on The Danube, and the Rhône.
    • A-ROSA were part of the P&O Group and are now an independent operator with an on-board product that it is being delivered to a quality ocean-going ship standard.
    • A Swan Guest Speaker and Cruise Director will accompany each cruise,
    • There will local speakers and musicians
    • Three cruise routes – on River Rh ô ne , The Danube & The Moselle & Rhine
  • WHY SWAN HELLENIC RIVER CRUISES?
    • Swan Hellenic style river cruising We replicate the same style of entertainment as the mv Minerva
    • Discover many places during one holiday
    • Visit interesting destinations
    • Fascinating itineraries ideal for people with an interest in local folklore, historical sites, finest art and music
    • Expert speakers
    • Travel in comfort and style
    • Extensive shore excursion programme
    • English speaking
  • GUEST SPEAKERS
  • CRUISING THE DANUBE 29 April 2012 A-Rosa Riva
    • Fly to Munich
    • Transfer to Passau
    • Melk
    • Estergorm
    • Budapest overnight /full day
    • Bratislava
    • Vienna full day/evening
    • Durnstein
    • Passau
    • Fly Return
  • WHAT IS INCLUDED ON THE DANUBE CRUISES
    • Fares include:
    • Economy class air travel London/Munich/London including airport taxes.
    • Transfers from the airport to the river cruiser and return including baggage handling.
    • Open seating dining on board including breakfast, lunch and dinner.
    • All port taxes.
    • A full program of tailor-made shore excursions including entrance fees to museums and places of interest visited.
    • Services of guides on all shore excursions.
    • Talks by an eminent Swan Hellenic Guest Speaker plus on-board entertainment.
    • All gratuities to stewards on board your cruise vessel and guides, drivers, etc, ashore. No tipping required.
    • Services of Swan Hellenic staff or representative at overseas airports and on board.
    • Lead in fare Outside with picture window £1,995 , Juliet balcony cabins £2,095
  • RIVER DANUBE – cruising on A-ROSA RIVA
    • Superior modern river cruise boat - RIVA
    • 100 outside cabins in four categories which feature panoramic rectangular window, Juliette (French) balcony
    • Luxury fittings and furnishings
    • On board facilities – pool, fully equipped gym, day lounge, bar, top class restaurant with an outdoor dining area
    • Shipyard: Neptun Stahlbau GmbH, Warnem ü nde
    • Length: 124,5m
    • Width: 14,4m
    • Speed: max. 24 km/h
    • Engine: two times 800 kW/in total 2.174 PS
    • A-ROSA RIVA Year of manufacture: - 2003/2004
    • Flag: Germany
  • RIVER RHÔNE / SAÔNE CRUISING
    • London – Lyon
    • Chalon-Sur-Sa ône (Dijon)
    • Tournus(evening)
    • Macon (overnight)
    • Viviers
    • Arles
    • Avignon
    • Vienne (transit stop)
    • Lyon - London
  • 2012 SCHEDULE - The Rh ô ne Cruise – 8 days
    • DEPARTURE DATES
    • 19 May 2012
    • 1 September 2012
    • 8 September 2012
    • Day 1 Lon to Lyon rail or air Geneva
    • Day 2 Chalon-Sur-Sa ône (Dijon) Tournus evening Macon overnight
    • Day 3 Macon morning
    • Day 4 Viviers afternoon
    • Day 5 Arles morning Avignon evening
    • Day 6 Avignon morning
    • Day 7 Vienne transit stop Lyon afternoon
    • Day 8 Lyon /Geneva– Lon rail or air
  • WHAT IS INCLUDED ON THE RH Ô NE CRUISES
    • Fares include:
    • Travel by train or air from London to Lyon and return.
    • Transfers from Lyon to the river cruises.
    • Open seating dining on board including breakfast, lunch and dinner.
    • All port taxes.
    • On board entertainment
    • A full program of tailor-made shore excursions including entrance fees to museums and places of interest visited.
    • Services of guides on all shore excursions.
    • Presentations by an eminent Swan Hellenic Guest Speaker plus on-board entertainment.
    • All gratuities to stewards on board your cruise vessel and guides, drivers, etc, ashore. No tipping required.
    • Services of Swan Hellenic Cruise Director & staff or representative at overseas airports and on board.
    • Lead in fare Outside with port hole £1,725 , Juliet balcony cabins £2,095
  • RIVER RHÔNE / SAÔ NE – cruising on A-ROSA STELLA
    • Superior modern river cruise boat - STELLA
    • 86 outside cabins in four categories which feature a balcony or have round windows
    • Luxury fittings and furnishings
    • On board facilities – pool, fully equipped gym, day lounge, bar, top class restaurant with an outdoor dining area
    • Shipyard: Neptun Stahlbau GmbH, Warnem ü nde
    • Length: 125,8m
    • Width: 11,4m
    • Speed: max. 24 km/h
    • Engine: two times 800 kW/in total 2.174 PS
    • A-ROSA STELLA Year of manufacture: - 2004/2005
    • Flag: Germany
  • New 2012 CRUISING THE MOSELLE & RHINE 15 September 2012 A-Rosa Brava
    • London – Frankfurt
    • Cochem afternoon
    • Bernkastel – Keus evening
    • Trier (Mehring) full day
    • Koblenz
    • Bonn morning
    • Cologne afternoon/evening
    • Rudesheim afternoon/evening
    • Frankfurt - London
  • WHAT IS INCLUDED ON THE RHINE CRUISES
    • Fares include:
    • Travel by air from London to Frankfurt and return.
    • Transfers to and from A-Rosa Brava .
    • Open seating dining on board including breakfast, lunch and dinner.
    • All port taxes.
    • On board entertainment
    • A full program of tailor-made shore excursions including entrance fees to museums and places of interest visited.
    • Services of guides on all shore excursions.
    • Presentations by an eminent Swan Hellenic Guest Speaker plus on-board entertainment.
    • All gratuities to stewards on board your cruise vessel and guides, drivers, etc, ashore. No tipping required.
    • Services of Swan Hellenic Cruise Director & staff or representative at overseas airports and on board.
    • Lead in fare Outside with port hole £1,750 , Juliet balcony cabins £2,125
  • RIVER Rhine / Moselle – cruising on A-ROSA Brava
    • Superior modern river cruise boat - Brava
    • 99 outside cabins in four categories which feature a balcony or have round windows
    • Luxury fittings and furnishings
    • On board facilities – pool, fully equipped gym, day lounge, bar, Three restaurants with an outdoor dining area
    • Shipyard: Neptun Stahlbau GmbH, Warnem ü nde
    • Length: 125,8m
    • Width: 11,4m
    • Speed: max. 24 km/h
    • Engine: two times 800 kW/in total 2.174 PS
    • A-ROSA STELLA Year of manufacture: - 2011
    • Flag: Germany
  • EXCURSION PROGRAMME
    • All cruises offer a full programme of tailor made excursions including entrance fees to museum and places of interest visited
    • Knowledgeable local guides, informal and instructive
    • Learn about different cultures and history
    • Additional supplementary excursions with limited numbers will be available at a chargeable fee on board.
  • DINING
    • Open seating dining
    • All breakfast & lunches on both rivers will be offered in Swan Hellenic buffet style.
  • PUBLIC AREAS
    • Bar
    • Restaurant
    • Swimming Pool
    • Gym
    • Spa
  • CABINS
    • All cabins are elegantly furnished and comfortably equipped with:
    • Private Facilities - All cabins have a shower facilities.
    • Individually controlled air-conditioning
    • Bathrobe
    • Telephone
    • Television including
      • Onboard information system
    • Hairdryer
    • Safe
    • Chair, small desk/dressing table
    • Spacious wardrobe.
    • NB
    • T he handling of medication will be made via reception as t here is a fridge available at the back office.
  • CABINS
    • A large number of cabins have Juliette (French) balconies which are small safety balconies allowing French windows to be opened into the cabin
    • All cabins have European style double bed frames
    • There is no restricted or obstructed view from any cabin while the vessels are cruising. In ports walls or other vessels might obstruct the views.
    • N.B. All sold as twins not triples.
  • DECK PLAN
  • DECK PLAN
  •  
  • OTHER INFORMATION
    • Not included in the Fares
    • Personal expenses such as bars, shops, laundry and Spa treatments. Travel insurance.
    • General information
    • There are no medical services on board and all passengers must have insurance to cover landing costs/deviation costs, medical expenses incurred ashore and any repatriation costs back to their home address.
    • No Single accommodation
    • Currency on board is Euro. All on board accounts will be presented in Euros.
    • Traveller’s cheques, Euros, GBPs, Mastercard, AMEX & Visa are accepted on board for payments.
    • Note: Itineraries shown in this brochure may be subject to change, depending on river levels.
  • Swans River Cruise Customer Satisfaction 2011
    • OVERALL CRUISE EXPERIENCE 86 92 87 77 86
    • CRUISED WITH SH BEFORE 82 73 86 90 85
    • NOT CRUISED WITH SH BEFORE 48 68 41 25 46
    • CRUISED WITH SH BEFORE % 63% 52% 68% 78% 65%
    • CRUISE WITH SH AGAIN 138 115 102 118 112
    • TOTAL RESPONSE 140 123 104 124 117
    • CRUISE WITH SH AGAIN % 96% 99% 93% 98% 95%
  • RIVER CRUISING - CONTACT DETAILS
    • Fax: 0844 412 1765
    • Website: www.swansrivercruises.co.uk
    RESERVATIONS 0844 209 9000 BROCHURE LINE 01444 482170 On-Line Training www.discoverycruisingexpert.com Swan Hellenic is a trading name of All Leisure Holidays Ltd. No. 2888825
  • Hebridean River Cruises 2012 Rhine & Danube River Cruises – Royal Crown
  • SWANS RIVER CRUISING Thank you for your attention enjoy the rest of the conference !