Training Strengthens the Capabilities
of San Francisco Bay Area Nonprofits
Community Outreach Program • © ASTD GOLDEN GATE...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
We are Community Outreach Program (COP),
volunteers from the world...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
How we help you do what you do
•	Build the capacity of the human
r...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
What we do
1.	Design and conduct onsite training
programs for nonp...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
What we do
COP provides 4-hour workshops that help
nonprofits incr...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
We design and develop custom workshops
to nonprofits’ needs and co...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Effective meetings	 Stress management
Goal setting	 Management ski...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
1.	Determine if it’s a training need
2.	Create a solution that bes...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
What we do
Training programs for nonprofits
Customized workshops: ...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Who we help
Some of our clients
•	Bay Area Ridge Trail Council
•	W...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Training programs for clients
Bay Area Ridge Trail Council
•	Proje...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
•	Project Management
•	Volunteer Management
Bay Area Ridge Trail C...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
San Francisco Botanical Garden Society
•	Roll out their employee
&...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Pets are Wonderful Support (PAWS)
•	Meeting facilitation
•	Managem...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Pets Unlimited
•	Management Training
Training programs for clients...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
San Francisco SPCA
•	Management Training
Training programs for cli...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Habitot Children’s Museum
•	Appreciative Inquiry
Training programs...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
	 Gina Moreland. Executive
Director,Habitot Children’s Museum
“
”
...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Wu Yee Children’s Services–Chinatown
•	Supervisory Skills
Training...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
The Women’s Technology Cluster
•	Organizational Effectiveness
Trai...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
STAND! Against Domestic Violence
•	Giving Effective Feedback
Train...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Sisters of Mercy
•	Management training
Training programs for clien...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Sisters of Mercy
•	Management training
	 Director of Human Resourc...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Film Arts Foundation
•	Client service training
Training programs f...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Film Arts Foundation
•	Client service training
“
”
The team was ex...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
World Affairs Council
•	Management training
Training programs for ...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
What we do
Facilitating small and large meetings
•	Strategic plann...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
•	Strategic planning
Facilitating meetings for clients
Intersectio...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
•	Strategic planning
Facilitating meetings for clients
Harvey Milk...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
•	Community Input
•	Design and facilitation of community meetings
...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
•	Community Input
•	Rebuilding their community
Facilitating meetin...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Teaching clients to develop training
CompuMentor
•	Conduct PC secu...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
•	Conduct PC security audits
Teaching clients to develop training
...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Teaching clients to develop training
EdventureMore!
•	Developed jo...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Teaching clients to develop training
Under One Roof
•	Retail proce...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
Who we help
•	Environment
•	Animals
•	Children
•	Women
•	Aids/HIV
...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
How to learn more
Visit our chapter web site
ASTD Golden Gate Chap...
Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
How to learn more
Email us:
For those considering volunteering
For...
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Intro to the Community Outreach Program, ASTD Golden Gate

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This presentation was redesigned for the American Society for Training and Development (ASTD) Golden Gate Chapter Community Outreach Program (COP). The content was written by Kris Schaeffer, CPLP. The copy was adapted by Paul Anjeski, Human Capital Cultivator, and myself (Angela Dowd), Instructional Designer. It's an example of my work, though not the latest COP information. The images were gathered from the ASTD Golden Gate Chapter archives.

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Intro to the Community Outreach Program, ASTD Golden Gate

  1. 1. Training Strengthens the Capabilities of San Francisco Bay Area Nonprofits Community Outreach Program • © ASTD GOLDEN GATE CHAPTER
  2. 2. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER We are Community Outreach Program (COP), volunteers from the world’s largest professional association of trainers and performance consultants, American Society for Training and Development (ASTD). Who are we?
  3. 3. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER How we help you do what you do • Build the capacity of the human resources in nonprofits • Improve performance • Increase morale
  4. 4. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER What we do 1. Design and conduct onsite training programs for nonprofits 2. Design and facilitate small and large group meetings 3. Teach nonprofits how to develop their own training We partner with nonprofits to design and deliver effective programs in response to the individual needs of each organization.
  5. 5. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER What we do COP provides 4-hour workshops that help nonprofits increase the effectiveness of their people and the organization. Training programs for nonprofits COP 4-hour workshops
  6. 6. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER We design and develop custom workshops to nonprofits’ needs and conduct them at their sites for their people. What we do Training programs for nonprofits Customized workshops at your site
  7. 7. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Effective meetings Stress management Goal setting Management skills Presentation skills What we do Training programs for nonprofits • Management and the Board Sexual harassment Time management Diversity Cross-cultural awareness Career development Career transition Employee development Volunteer development • Employees Appreciative Inquiry Communications Conflict resolution Group facilitation Team building Training trainers • The Organization Some of the customized programs we have done
  8. 8. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER 1. Determine if it’s a training need 2. Create a solution that best fits you 3. Assure that everyone gets the same message What we do Training programs for nonprofits Customized workshops: the development process
  9. 9. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER What we do Training programs for nonprofits Customized workshops: development process steps 1. Is it a training need? 2. What solution fits best? 3. Does everyone get the same message? 1. Conduct a free front-end analysis 2. Design & develop the workshop 3. Deliver workshop onsite Step Action
  10. 10. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Who we help Some of our clients • Bay Area Ridge Trail Council • Wu Yee Children’s Services • Women’s Technology Cluster • STAND! Against Domestic • Western SoMa Citizens • EdventureMore! • Film Arts Foundation • Habitot Children’s Museum • Harvey Milk Rec Center • Intersection for the Arts • Pets Are Wonderful Support • SF Botanical Society • Bread & Roses • Japantown • CompuMentor • San Francisco SPCA • Sisters of Mercy • Violence • Under One Roof • Pets Unlimited • Planning Task Force • World Affairs Council
  11. 11. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Training programs for clients Bay Area Ridge Trail Council • Project Management • Volunteer Management www.ridgetrail.org
  12. 12. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER • Project Management • Volunteer Management Bay Area Ridge Trail Council Training programs for clients “ ” Karen Kidwell, Development Director, Bay Area Ridge Trail Council A training session by the ASTD Community Outreach Program volunteers helped the Council’s staff hone our skills and gave us new tools to help us work more effectively.
  13. 13. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER San Francisco Botanical Garden Society • Roll out their employee & volunteer handbooks Training programs for clients www.sfbotanicalgarden.org
  14. 14. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Pets are Wonderful Support (PAWS) • Meeting facilitation • Management Training Training programs for clients www.pawssf.org
  15. 15. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Pets Unlimited • Management Training Training programs for clients www.petsunlimited.org
  16. 16. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER San Francisco SPCA • Management Training Training programs for clients sfspca.org
  17. 17. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Habitot Children’s Museum • Appreciative Inquiry Training programs for clients www.habitot.org
  18. 18. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Gina Moreland. Executive Director,Habitot Children’s Museum “ ” The Community Outreach trainers from ASTD were so helpful in supporting our staff during our six-month long organizational transition. They used the ‘appreciative inquiry’ approach which focused us on what we do well and brought staff together. Habitot Children’s Museum • Appreciative Inquiry Training programs for clients
  19. 19. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Wu Yee Children’s Services–Chinatown • Supervisory Skills Training programs for clients www.wuyee.org
  20. 20. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER The Women’s Technology Cluster • Organizational Effectiveness Training programs for clients Organization’s new name astia.org
  21. 21. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER STAND! Against Domestic Violence • Giving Effective Feedback Training programs for clients www.standagainstdv.org
  22. 22. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Sisters of Mercy • Management training Training programs for clients www.sistersofmercy.org
  23. 23. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Sisters of Mercy • Management training Director of Human Resources Sisters of Mercy, Burlingame “ ” Both presenters were well prepared and had a good mix of lecture and interactive exercises for all. Other nonprofits can truly benefit from what’s been done for us. I’ve gotten so much more value for this than what we paid. It’s been a wonderful experience... Training programs for clients
  24. 24. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Film Arts Foundation • Client service training Training programs for clients
  25. 25. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Film Arts Foundation • Client service training “ ” The team was extremely professional, personable and helpful and we thoroughly enjoyed working with them. We have already implemented the [client service] standards they created, and are using the skills and tactics covered in the training... Membership Director, Film Arts Foundation Training programs for clients
  26. 26. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER World Affairs Council • Management training Training programs for clients www.worldaffairs.org
  27. 27. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER What we do Facilitating small and large meetings • Strategic planning • Community input • Annual retreats
  28. 28. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER • Strategic planning Facilitating meetings for clients Intersection for the Arts theintersection.org
  29. 29. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER • Strategic planning Facilitating meetings for clients Harvey Milk Recreation Center harveymilkphotocenter.org
  30. 30. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER • Community Input • Design and facilitation of community meetings Facilitating meetings for clients Western SoMa Citizens Planning Task Force www.sf-planning.org
  31. 31. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER • Community Input • Rebuilding their community Facilitating meetings for clients Japantown Task Force japantowntaskforce.org
  32. 32. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Teaching clients to develop training CompuMentor • Conduct PC security audits Organization’s new name www.techsoupglobal.org
  33. 33. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER • Conduct PC security audits Teaching clients to develop training CompuMentor Helen Seal, Associate Director, Healthy and Secure Computing, CompuMentor “ ” Not only did our COP mentor help us develop a workshop which incorporated learning theory in a way we hadn’t been able to before, she showed us how to develop documentation and package everything so that others can put on the same workshops elsewhere... Organization’s new name
  34. 34. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Teaching clients to develop training EdventureMore! • Developed job aids and training for kids’ camps www.edventuremore.org
  35. 35. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Teaching clients to develop training Under One Roof • Retail procedures for volunteers underoneroof.org
  36. 36. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER Who we help • Environment • Animals • Children • Women • Aids/HIV • Community advocates • And a host of others . . .
  37. 37. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER How to learn more Visit our chapter web site ASTD Golden Gate Chapter www.astdgoldengate.org
  38. 38. Community Outreach Program • © ASTD GOLDEN GATE CHAPTER How to learn more Email us: For those considering volunteering For nonprofits interested in our services • If you’d like to volunteer • If you’d like to be a client • If you’d like to be a sponsor – meeting rooms and print materials Contact ASTD Community Outreach Program Visit the COP web page
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