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Company profile 2013


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  • 1. 1 COMPANY OVERVIEW People Development Africa is an accredited training provider. We were one of the pioneering companies to embrace the then new outcomes-based workplace education system introduced in South Africa in 1999. Since then, we have gained significant experience in implementing learnerships and skills programmes in the workplace. We specialise in capacitating individuals operating in the education, training and development practice (ETDP) field to fully understand the context of the national skills development strategy. This approach of capacitating facilitators and other ETDP professionals is an expression of our company motto – “a candle loses nothing by lighting another”. Our philosophy extends to our training programmes as well as the various partnerships and community projects that we have undertaken. Thelma Bowers established the company with a single-minded focus on quality training delivery and skills development for the South African (and indeed pan-African) marketplace. We are a level 3 B-BBEE contributor headquartered in Cape Town, South Africa. We have run training initiatives in each of the nine provinces, and have a national footprint to serve our customers wherever our service is required. We have a particularly strong focus on accredited training in support of the national qualifications framework (NQF) and have built much of our reputation on the training of assessors, moderators and skills development facilitators.
  • 2. 2 COMPANY OVERVIEW We have built considerable expertise in managing training and skills development initiatives with a wide-range of business customers. We are also improving our customer focus by investing in our IT systems and electronic communication processes. Our flagship programme is the National Certificate: Occupationally Directed Education Training and Development Practices (SAQA Qualification ID: 50334). We also offer several learnerships and skills programmes to our varied customer base. We have a well-developed process for recognition of prior learning (RPL) which we make available to all participants in our various skills training initiatives. In keeping with our philosophy, we also assist emerging training providers with the process of accreditation and aligning training programmes to unit standards in compliance with the requirements of the NQF. We are also expanding our learnership offerings in selected strategic fields such as entrepreneurship and other focus areas addressing specific needs in the South African workplace. Our base qualification for assisting workers to commence on their path to life-long learning is the General Education and Training Certificate: Certificate in Business Practice. TRAINING PROGRAMMES Our training programmes are categorised broadly in two categories: ETDP SUPPORT PROGRAMMES GENERAL SKILLS DEVELOPMENT PROGRAMMES
  • 3. 3 COMPANY OVERVIEW A BRIEF BACKGROUND TO THE NQF The NQF is an idea and an ideology that has taken shape and turned into reality during the past decade and a half. It is a nationally instituted system of education and training, put in place by means of a suite of new laws, and for this presentation in particular we speak of vocationally-directed education and training. It aims to provide lifelong, quality education for all the people of South Africa. It aims to organise our education and training system so as to give us the edge in an increasingly competitive economic global environment. For centuries, workers have experienced the reality of being stuck in a particular job or position for life. The fact of their lives has been that there exists no realistic pathway for any upward movement. Many have had to settle for the cold comfort of the words: “Be grateful that you at least have a job!” The NQF seeks to overturn this reality by providing clear learning pathways. It aims to provide access to education, training and career paths. It aims to provide mobility and progression within education, training and career paths. It seeks to create in learners an inclination to improve their skills and knowledge, and from there to improve their employment opportunities. Employers who have undertaken successful learnership programmes report that the experience has been altogether positive. They report greater work satisfaction among qualified employees, much improved motivation, and a far higher degree of knowledge and understanding of the job than ever before.
  • 4. 4 COMPANY OVERVIEW The thinking behind the establishment of the NQF is that the increased skills base of the workforce has a wider implication. It enhances the ability and intellect of the nation, and this improves our chances for success in the global community. The NQF is a movement that calls for a change in mindset, a shift in thinking. Instead of thinking of becoming educated to do a particular job, we are being encouraged to think about education for employability. This means that our education must prepare us to adapt the skills we have learned to any new working environments in which we may find ourselves. DEFINING TERMS A qualification is a formal course, leading to a nationally registered certificate, with clearly defined subject areas and learning outcomes. Qualification documents can be accessed at A learnership is a learning programme that leads learners to achieve a qualification, and it includes theory (taught in class) and practice (done in the workplace).
  • 5. 5 ETDP SUPPORT PROGRAMMES ETDP SUPPORT PROGRAMMES We equip trainers with all the skills they would need and which are required by law. The following courses are standard offerings in our ETDP training calendar:  Assessor skills  Facilitation skills  Moderation skills  Skills Development Facilitator’s programme  Mentorship  Evaluation skills  Develop outcomes-based learning programmes  Oral Communication  Written Communication All above courses are part of the: National Certificate: Occupationally Directed Education Training and Development Practices
  • 6. 6 ETDP SUPPORT PROGRAMMES OCCUPATIONALLY DIRECTED EDUCATION TRAINING AND DEVELOPMENT PRACTICES (SAQA QUALIFICATION ID: 50334) This qualification is for those who want to build on a Further Education Training Certificate in any field to enter the field of ETD as a potential career, and have little or no previous exposure to ETD. The qualification will also be valuable for those who may have been practising within the ETD field, but without formal recognition. This qualification will assist:  Learning facilitators.  Assessors.  Learner and learning supporters.  Skills Development Facilitators PDA learners will complete all obligatory unit standards and carefully selected elective unit standards in a manner that facilitates the completion of the national certificate (Occupationally Directed Education Training and Development Practices) and encourages further professional development.
  • 7. 7 ETDP SUPPORT PROGRAMMES Pathways to obtaining the National Certificate: OCCUPATIONALLY DIRECTED EDUCATION TRAINING AND DEVELOPMENT PRACTICES There are two ways you can complete the certificate with us: 1. CERTIFICATE PROGRAMME OUTLINE Training days Unit Standard Content Credits 4 MODULE 1: Legislation Develop Outcomes based Assessments Conduct Outcomes based Assessments 30 4 MODULE 2: Develop outcome-based learning programmes 10 5 MODULE 3: Facilitation Mentoring and Coaching 21 3 MODULE 4: Moderation 10 3 MODULE 5: Evaluation 10 4 MODULE 6: Skills Development Facilitation 33 Integrated into Facilitation, Mentoring, SDF and Moderation Oral Communication Written Communication 5 5 TOTAL 124 Unit standards for oral and written communication (10 credits) are integrated and assessed during all 4 modules
  • 8. 8 ETDP SUPPORT PROGRAMMES 2. FLEXIBLE CERTIFICATE PROGRAMME (1 year) Register for the whole certificate and sign up to attend the individual training from our ETDP offer whenever it suits you (to be completed within one year). Attending all of those courses will take you 27 days in total and you are free to choose when you want to attend them according to our training calendar. 3. TOP-UP PROGRAMME If you have already accumulated some of the required unit standards and you wish to finalise your qualification by completing the OD ETDP Certificate, let us assist you with assessing your current qualification status and provide you with an opportunity to obtain the certificate by completing the balance of the required credits.
  • 9. 9 ETDP SUPPORT PROGRAMMES ASSESSOR SKILLS 4 day training course (level 5-6) U Std ID Unit Standard title Credits 114924 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework. 5 115753 Conduct outcomes-based assessment 15 115755 Design and develop outcomes-based assessment 10 TOTAL 30 Those who complete this training will be able to conduct assessments within their fields of expertise and contribute towards the achievement of a variety of qualifications, particularly within the fields of Education Training and Development Practices and Human Resource Development. To prepare our learners to play a role of a fair, valid and reliable assessor we introduce them to the legislation and show how to design outcomes based assessments. This training is designed in such a way that a learner can grow and take moderation skills training without completing any additional unit standards. In particular, individuals credited with this unit standard will be able to:  demonstrate understanding of outcomes-based assessment  understand unit standards and national qualifications  prepare and conduct assessments  provide feedback and review assessments  develop outcomes-based assessment instruments
  • 10. 10 ETDP SUPPORT PROGRAMMES MODERATION SKILLS 3 day training course (level 6) U Std ID Unit Standard title Credits 115759 Conduct moderation of outcomes-based assessments. 10 TOTAL 10 This unit standard is for people who conduct internal or external moderation of outcomes-based assessments. Those who have achieved this unit standard will be able to moderate assessments in terms of the relevant outcome statements and quality assurance requirements. The candidate-moderator will be able to use the prescribed Quality Assurance procedures in a fair, valid, reliable and practicable manner that is free of all bias and discrimination, paying particular attention to the three groups targeted for redress: race, gender and disability. In particular, individuals credited with this unit standard are able to:  understand moderation within the context of an outcomes-based assessment system  plan and prepare for moderation  conduct moderation  advise and support assessors  report, record and administer moderation  review moderation systems and processes
  • 11. 11 ETDP SUPPORT PROGRAMMES SKILLS DEVELOPMENT FACILITATOR PROGRAMME 4 day training course (level 4-5-6) U Std ID Unit Standard title Credits 15217 Develop an organizational training and development plan 6 15218 Conduct an analysis to determine outcomes of learning for skills development and other purposes 4 15232 Coordinate planned skills development interventions in an organisation 6 15227 Conduct skills development administration in an organisation 4 114924 Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 5 15221 Provide information and advice regarding skills development and related issues 4 252041 Promote a learning culture in an organisation 5 123396 Define target audience profiles and skills gaps 6 TOTAL 38 Target population: This training will be useful to people who oversee or manage education, training and skills development within organisations according to agreed development plans. It is also suited to those who are involved in the development and implementation of such plans (ex Workplace Skills Plan):  training coordinators, trainers, facilitators, or anyone responsible for identifying skills gaps  developing target audience profiles in order to inform learning interventions and/or learning design  skills development facilitators, training managers and human resource development practitioners  anyone who conduct an analysis to determine outcomes of learning for the purposes of defining skills needs at organisational level and/or to identify assessment standard titles at industry or sub-sector level.
  • 12. 12 ETDP SUPPORT PROGRAMMES Individuals credited with those unit standards are able to:  describe and explain the outcomes-based approach to education and training  provide information related to skills development, including relevant legislation, learning and assessment  advise an organisation concerning the alignment of skills development practices to the information provided  advise on the promotion of skills development  plan and organise a skills analysis process  conduct an analysis to determine outcomes of learning needed for formal recognition  compiling a report on the target audience and skills gaps  analyse current and required skills  develop a skills profile and define a skills gap  identify and prioritise learners` learning requirements  establish skills priorities  develop a training and development plan  coordinate learning interventions  collate and store data related to skills development  review and report on learning interventions
  • 13. 13 ETDP SUPPORT PROGRAMMES MENTORSHIP 3 day training course (level 4-5) U Std ID Unit Standard title Credits 117865 Assist and support learners to manage their learning experiences 5 117874 Guide learners about their learning, assessment and recognition opportunities 6 TOTAL 11 This training will be useful to those who provide guidance and advice to learners about their learning, assessment and recognition opportunities (Mentors and Protégé’s). Individuals credited with this Unit Standard are able to:  source and maintain information to assist and support learners  identify and analyse learner needs  prepare and review an individual development plan  provide guidance, assistance and support to learners  maintain records of learner needs and guidance provided  evaluate services provided
  • 14. 14 ETDP SUPPORT PROGRAMMES EVALUATION SKILLS 3 day training course (level 5) U Std ID Unit Standard title Credits 123397 Evaluate a learning intervention using given evaluation instruments 10 TOTAL 10 This training will be useful to evaluators of learning programmes or courses, whether internally or externally. Individuals credited with this unit standard are capable of:  planning and preparing for the evaluation  collecting and recording data  analysing and interpreting data  compiling an evaluation report  reviewing the evaluation process
  • 15. 15 ETDP SUPPORT PROGRAMMES DEVELOP OUTCOMES-BASED LEARNING PROGRAMMES 4 day training course (level 5) U Std ID Unit Standard title Credits 123394 Develop outcomes-based learning programmes 10 TOTAL 10 This unit standard is for those who develop learning programmes to meet defined learning needs according to a given design specification. Individuals credited with this unit standard are capable of:  Learning theories and their implications on the development of training materials  Principles and procedures of material design  Outcomes based forms of developing training material which is consistent with aims and objectives of the NQF and Skills developing strategy  Analyzing the target audience to identify typical style and needs  Developing outcomes in relation to national standards  Consulting those involved in programme delivery  Designing a framework for the materials  Researching the content and developing a structure and training methodology  Selecting the resources to be used.  Drafting learning outcomes for the programme.  Conducting analysis for learning design.  Designing the learning programme.  Drafting a brief for the development of the learning programme.  Evaluating learning design.
  • 16. 16 ETDP SUPPORT PROGRAMMES FACILITATION SKILLS 3 day training course (level 5) U Std ID Unit Standard title Credits 117871 Facilitate learning using a variety of given methodologies 10 TOTAL 10 This unit standard will provide recognition for those who facilitate or intend to facilitate learning using a variety of given methodologies. Formal recognition will enhance their employability and also provide a means to identify competent learning facilitators. Individuals credited with this unit standard are able to:  Various methods of facilitation and providing information to learners  Ways of organizing the learning environment to promote effective learning  Group dynamics to promote effective learning  Strategies, techniques and activities for using various learning resources  Plan and prepare to ensure the learning achieves the defined outcomes  Plan for the needs of the learners and stakeholders, taking cognisance of:  Possible learning barriers, previous learning experience  Language, culture, special needs and different + learning styles  Resources are arranged to suit the intended delivery  Materials and methodologies suits the purpose of facilitated activities and agreed outcomes  Review criteria are established and documented.  Facilitate learning in a coherent manner using appropriate methodologies i.e.  Approach promotes open interaction  Development of concepts through participation and provides opportunities to practice and consolidate learning  Manage groups in line with facilitation principles  Use questioning techniques that promote learner involvement  Monitor learners’ progress and ensures that learners needs are met.  Evaluate learning and facilitation by;  Sourcing and analyzing feedback against review criteria.  Reviewing strengths and weaknesses of planning, preparation and facilitation and implement possible remedial activities where required.
  • 17. 17 ETDP SUPPORT PROGRAMMES WRITTEN COMMUNICATION 2 day training course (level 5) U Std ID Unit Standard title Credits 115790 Write and present for a wide range of purposes, audiences and contexts 5 TOTAL 5 This training is intended to promote clear, unambiguous communication. It requires learners to follow a process in writing workplace specific texts. The ability to write plain language will improve the quality of business correspondence and other texts that are specific to a workplace environment. The achievement of this unit standard enables learners to recognize and use effectively textual conventions and features specific to business texts including those that require a particular format and/or specified legislated requirements. They carefully scrutinize their own and others' writing for accuracy, appropriateness and impact on different audiences and contexts. They edit and change where appropriate. Individuals credited with this unit standard are able to:  use writing skills for specific purposes, audiences and contexts  access, process, re-organise, and synthesise information in order to present it  use appropriate language conventions, textual features and style for specific workplace purposes  draft and edit texts
  • 18. 18 ETDP SUPPORT PROGRAMMES ORAL COMMUNICATION 2 day training course (level 5) U Std ID Unit Standard title Credits 115789 Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts 5 TOTAL 5 Competence at this level will enable learners to present and participate effectively in oral communication in various contexts. Learners at this level have a fundamental knowledge base of the purposes and the context for communication as well as of target audiences. They effectively apply the style and language register required in different contexts. Learners can identify and make assumptions and inferences from and in oral communication. They speak fluently and confidently in both formal and informal settings and can articulate their purpose and meaning clearly. Language can be used to convey and evaluate detailed information, to express ideas and feelings and to use appropriate presentation skills and strategies. Learners use language correctly and effectively in their spoken communications. Individuals credited with this unit standard are able to:  interact critically and purposefully as a listener and/or speaker in oral communication  analyse and critically evaluate oral interactions and presentations  use strategies for listening and speaking in sustained oral interactions  analyse and evaluate responses to spoken texts critically and adjust own as required
  • 19. 19 GENERAL SKILLS DEVELOPMENT PROGRAMMES GENERAL SKILLS DEVELOPMENT PROGRAMMES It is our philosophy and strategic intent to assist all trainees to reach their full potential. To reach this objective, we have structured several qualifications and short courses to assist learners to develop relevant workplace skills. SHORT COURSES We are constantly developing additional qualifications and short courses to meet the market demand. To this end, we have developed several courses to address specific market needs. Our short course offerings are categorised according to the following market needs:  Business focussed accredited short courses;  Leadership concepts;  Student support programmes. LEARNERSHIPS To assist the South African worker to commence the journey of lifelong learning, we offer the Certificate in Business Practice as a full qualification at NQF level 1. The Certificate in Business Practice is an ideal introduction to learning on the national qualification framework (NQF) and registered by SAQA – thus leading to the recognition of a national certificate. Many of the largest companies in South Africa have trained their staff utilising this qualification, and we are proud to offer this qualification country-wide.
  • 20. 20 GENERAL SKILLS DEVELOPMENT PROGRAMMES CERTIFICATE IN BUSINESS PRACTICE We have added this learnership to our portfolio. The Certificate in Business Practice is specifically targeted at employees at the lower (pre-supervisory) levels in the enterprise to add value to both the employee and the organisation. While targeted at the lower-level employee, the skills that are developed through this qualification will assist any employee to get a much better understanding of modern business – including the practical use of ICT, accounting and several other business literacies. This serves as a basis for adult employees to understand the functioning of business and to begin the process of equipping them with the necessary skills required by a modern enterprise. The following topics are offered as part of this certificate programme:  Business Values and Ethics  Entrepreneurial Literacy  Understanding Business Planning  Legal Compliance  ICT in Business  Business Accounting Fundamentals  Customer Service  Market Research  Business Mathematics  Learning Strategies  Business Communication All above courses are part of the: General Education & Training Certificate: Certificate in Business Practice
  • 21. 21 GENERAL SKILLS DEVELOPMENT PROGRAMMES CERTIFICATE IN BUSINESS PRACTICE (SAQA ID 61755) This qualification is targeted at all South African workers at a pre-supervisory level. It introduces workers to core business concepts in the modern business world. The purpose is for the worker to have a better understanding of the functioning of business and entrepreneurship so that they can better understand their role in the success of the enterprise. The programme also recognises that the education system that was in place for the majority of South African workers has not adequately prepared them for the modern workplace. Hence, the business literacy that forms part of the qualification includes business planning, mathematics and ICT literacy. A further spinoff of this skills programme is that workers will begin to develop the skills to be able to cope in the event of not being employed. For many workers this will be the first recognition of their learning by way of a national certificate, and will assist in placing them on the path of life-long learning. This qualification has been accepted as an adult education and training initiatives by several SETAs. To date, over 5,000 learners at some of the largest corporates in South Africa have adopted this programme as part of life-long learning of their employees.
  • 22. 22 GENERAL SKILLS DEVELOPMENT PROGRAMMES CERTIFICATE IN BUSINESS PRACTICE Total contact time between 30 and 34 days. Training days Unit Standard Content Credits 5 MODULE 1: Entrepreneurship, Business Values and Ethics Selecting Business Opportunities, The Legal Implications 15 5 MODULE 2: Business Planning, Introduction to Marketing Presenting an Idea, Business Writing 24 5 MODULE 3: Introduction to Accounting, Managing Personal Finance Communicating Numerical Data 16 4 MODULE 4 (Part I): Using a computer keyboard, Working with computer files Working with Windows 16 4 MODULE 4 (Part II): Internet and Email Creating Business Presentations, Creating Business Documents 13 5 MODULE 5 : Customer Service, Personal Time Management Learning Strategies, Understanding the Impact of HIV/AIDS Reading with Insight 25 5 MODULE 6 : Basic Mathematics Working with Shapes, Area and Volume. 13 TOTAL 122 There are daily activities to integrate the communication, mathematics and ICT outcomes embedded in the qualification.
  • 23. 23 GENERAL SKILLS DEVELOPMENT PROGRAMMES CERTIFICATE IN BUSINESS PRACTICE This qualification is for those who wish to better understand the nature of business. It also serves as a foundation qualification for workers who wish to further their educational qualifications on the national qualifications framework (NQF). Specifically, the qualification covers the following core business concepts:  Business Planning;  Introduction to Marketing  Introduction to Accounting  Customer Service  Information Technology  Business Mathematics PDA will conduct a pre-assessment to ensure that the learners have the basic aptitude to cope with the requirements of the programme. This is not a test to exclude any participant, but to ensure that they are able to cope with the medium and method of instruction. While the medium of instruction is English, every effort is made to have first language speakers as facilitators. The contact model is flexible, but a total of 30-34 contact days are required. Learners are required to complete assignments that are work-related on their own, and their mentors must ensure that the their work is indeed original and authentic. PDA supplies all the learning materials including computers, projectors, flip charts, etc. The training is generally done at the customer site, and the customer will supply a venue with table and chairs.
  • 24. 24 GENERAL SKILLS DEVELOPMENT PROGRAMMES ENTREPRENEURSHIP, VALUES AND ETHICS 5 day training course (level 1) U Std ID Unit Standard Title Credits 10006 Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities 2 10007 Identify, analyse and select business opportunities 3 12537 Understanding values and ethics 4 13994 Identify and discuss different types of business and their legal implications 4 TOTAL 13 These unit standards will provide assist the learner to understand the way that business opportunities are evaluated. The nature and attributes of entrepreneurship are explored so that learners have a greater insight into business and the characteristics of those who start and run businesses. In addition, the importance – and indeed supremacy – of values and ethics is discussed. The definition of values and ethics, as well as the difference between the two concepts are discussed in-depth. The legal implications of starting and running a business in South Africa are discussed. Individuals credited with these unit standards are able to:  Explain the importance of values and ethics in a business environment  Analyse and understand the characteristics of entrepreneurs  Understand the legal implications of running a business
  • 25. 25 GENERAL SKILLS DEVELOPMENT PROGRAMMES BUSINESS PLANNING AND MARKETING 5 day training course (level 1) U Std ID Unit Standard Title Credits 10009 Demonstrate the ability to start and run a business and adapt to a changing business environment 3 14444 Demonstrate an understanding of a general business plan and adapt it to a selected business idea 7 116164 Demonstrate an understanding of the importance of marketing 2 119635 Engage in a range of speaking/signing and listening interactions for a variety of purposes 6 119636 Write/sign for a variety of different purposes 6 TOTAL 24 These unit standards will assist the learner to understand the way that businesses are run in a changing business environment. The principles are explained by working through all elements of a structured business plan. The basic principles of marketing – including the 4P’s – People, Product, Price and Promotion – are discussed. The relationship between planning and marketing are also explored. A core focus of this programme is business communication – developing presentations and written business communication. Individuals credited with these unit standards are able to:  Understand the basic application of a business plan  Explain the principles of marketing – including the 4P’s of marketing  Engage in business speaking and presentations  Understand the principles of business writing
  • 26. 26 GENERAL SKILLS DEVELOPMENT PROGRAMMES ACCOUNTING AND PERSONAL FINANCES 5 day training course (level 1) U Std ID Unit Standard Title Credits 13999 Demonstrate an understanding of basic accounting practices 4 110083 Process, analyse and communicate numerical data 4 243189 Manage personal finances 8 TOTAL 16 These unit standards allow the learners to acquire basic knowledge of accounting. This includes the entire process of accounting from source documents up until trial balance and balance sheet. The basic principles of GAAP – the generally accepted accounting principles – are discussed as well. A separate but related module on personal finances is included in this course. The importance and process of budgeting for personal finances is clearly explained with concrete examples. The ability to communicate numerical data in a business setting is also explored. Individuals credited with these unit standards are able to:  Understand accounting principles and processes  Understand the management of personal finances and budgeting  Present numerical business data in a coherent manner
  • 27. 27 GENERAL SKILLS DEVELOPMENT PROGRAMMES BUSINESS COMPUTING (Part I) 4 day training course (level 1) U Std ID Unit Standard Title Credits 9357 Develop and use keyboard skills to enter text 4 116932 Operate a personal computer system 3 117867 Managing files in a Graphical User Interface (GUI) environment 3 117902 Use generic functions in a Graphical User Interface (GUI)- environment 4 117943 Install a Personal Computer (PC) peripheral device, in a GUI environment 2 TOTAL 16 This course is a hands-on approach to understanding the fundamentals of using personal computers. The windows operating system is introduced to learners. The basic principles of file management and manipulation are explained. The functions of windows and graphical user interfaces (GUIs) are explained by practical hands-on examples. The installation of a peripheral device in a personal computer is demonstrated. Individuals credited with these unit standards are able to:  Understand the basic functioning of a personal computer  Operate a graphical user interface including file management  Install a peripheral device in a personal computer
  • 28. 28 GENERAL SKILLS DEVELOPMENT PROGRAMMES BUSINESS COMPUTING (Part II) 4 day training course (level 1) U Std ID Unit Standard Title Credits 116931 Use a Graphical User Interface (GUI)-based web-browser to search the Internet 4 116933 Use a Graphical User Interface (GUI)-based presentation application to create and edit slide presentations 3 116938 Use a Graphical User Interface (GUI)-based word processor to create and edit documents 4 116945 Use electronic mail to send and receive messages 2 TOTAL 13 These unit standards teach slightly more advanced computing concepts. Particular emphasis is placed on producing business documents using standard office software. The learners are also taught how to access the internet for research and how to set up an email account and send and receive email. Using a presentation package to communicate business ideas are explained and demonstrated. The usage of a word processor to complete a business letter and other business communication is also covered. Individuals credited with these unit standards are able to:  Use a web browser to search the internet  Create a business presentation  Create business documents  Send and receive electronic mail
  • 29. 29 GENERAL SKILLS DEVELOPMENT PROGRAMMES CORE BUSINESS SKILLS (Includes HIV/AIDS Awareness) 5 day training course (level 1) U Std ID Unit Standard Title Credits 14656 Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS 5 15091 Plan to manage one`s time 3 110082 Understand the impact of customer service on a business 6 119631 Explore and use a variety of strategies to learn 5 119640 Read/view and respond to a range of text types 6 TOTAL 25 This course covers several core concepts that are relevant to modern business in South Africa. These concepts include an understanding of customer service, time management and the ability to read with insight. In the South African context, an understanding of the impact and related issues regarding HIV/AIDS in the workplace is essential. The ability to constantly learn is also a vital skill – this module thus explores various learning strategies. Individuals credited with these unit standards are able to:  Understand the impact of HIV/AIDS on the enterprise  Manage their own time  Improve in customer service to both internal and external customers  Implement various learning strategies
  • 30. 30 GENERAL SKILLS DEVELOPMENT PROGRAMMES BUSINESS MATHEMATICS 5 day training course (level 1) U Std ID Unit Standard Title Credits 119362 Work with numbers; operations with numbers and relationships between numbers 4 119368 Describe, interpret and represent mathematical patterns, functions and algebra in different contexts 6 119373 Describe and represent objects in terms of shape, space and measurement 5 TOTAL 15 This course covers basic mathematical concepts. The ability to work with numbers, and understanding the relationship between numbers is demonstrated. Number patterns and basic algebra is introduced, along with mathematical function and factorisation. Volume and measurement, along with related spatial concepts are introduced. Individuals credited with these unit standards are able to:  Use mathematics in a business environment  Understand relationship between numbers and number systems  Understand mathematical functions and basic algebra  Understand volume and measurement  Identify various shapes
  • 31. 31 GENERAL SKILLS DEVELOPMENT PROGRAMMES SHORT COURSE TRAINING PROGRAMMES IN OUR PORTFOLIO Through a memorandum of understanding with SERVICE SETA People Development Africa also offers a comprehensive range of accredited short courses: ACCREDITED SHORT COURSES (BUSINESS FOCUSSED) Self-management Interpersonal skills Administrative effectiveness Customer Services Excellence HIV and AIDS Supervisory development program Manage performance Reports that communicate New Venture Creation Time management Bursar management Change Management LEADERSHIP CONCEPTS Motivation – internal and external Attitude & effective life management Conflict management Goal setting Time management Stress Management Self Management How to handle peer pressure Balancing work/studies & social life Mentoring
  • 32. 32 GENERAL SKILLS DEVELOPMENT PROGRAMMES SHORT COURSE TRAINING PROGRAMMES IN OUR PORTFOLIO (Continued) STUDENT SUPPORT PROGRAMMES Study methods & Exam preparation Managing your exam stress Orientation to university life Orientation to university culture Managing your own well being Ensuring your own safety Utilising institutional resources Student counselling Enhance your concentration Developing a study strategy Notes and summaries that work Time planning and learning areas Prepare for and tackle exams Expressive writing techniques COGNITIVE DEVELOPMENT PROGRAMMES Understanding how the brain/mind works Creative thinking How to enhance your concentration Tools to improve your memory Active listening & effective note taking OTHER ORGANISATIONAL DEVELOPMENT SERVICES OFFERED  Facilitation of Strategic Planning sessions  Facilitation of Accreditation process for Emerging Training Providers  Quality Management  Preparation of Organisations for ISO Accreditation Inspections
  • 33. 33 GENERAL SKILLS DEVELOPMENT PROGRAMMES IMPACT ON THE B-BBEE CODES OF GOOD PRACTICE By employers supporting the training of employees with accredited training programmes as offered by People Development Africa, there are significant benefits in terms of gaining points for the B-BBEE scorecard. In 2003, a document titled A Strategy for Broad-Based Black Economic Empowerment was released. This document not only defined broad-based BEE and the transformation imperative, but outlined the first broad-based scorecard comprising the seven elements of broad-based BEE. The seven elements and their respective weightings out of 100 are depicted below, as per the Generic Scorecard contained in the Codes: ELEMENT POINTS WEIGHTING Ownership 20 Management Control 10 Employment Equity 15 Skills Development 15 Preferential Procurement 20 Enterprise Development 15 Socio-Economic Development 5 TOTAL 100 POINTS In doing training with PDA, three elements of the scorecard are positively impacted, namely:  Employment Equity  Skills Development, and  Preferential Procurement In addition, since the qualification Certificate in Business Practice is recognised as an ABET programme, this qualifies for an additional 25% of costs incurred when doing the final incentive calculations.
  • 34. 34 GENERAL SKILLS DEVELOPMENT PROGRAMMES TAX CONSIDERATIONS OF LEARNERSHIPS (Make up to 21.3%pa – Guaranteed!) In 2011, the Minister of Finance extended and simplified the tax benefit to employers engaged in learnership implementations. These simplified regulations are discussed in section 12H of the Tax Act with accompanying explanatory notes. This information is available at For able-bodied employees, a learnership tax allowance of R60,000 is made available. In addition, all costs related to the training are also tax deductible. The tax rebate is claimed in two tranches: 1. When signing and registering the learnership agreement; 2. When the learnership has been successfully completed. An important simplification to the tax allowance relates to the situation where a learner, for any reason, fails to complete the learnership. The employer no longer has to return the tax rebate. SARS recognises the claim for the rebate as compensation for costs incurred up until the employee drops out of the programme. The rebate is claimed by completing the IT180 form (PDA will provide assistance where needed), and submitting this with the company tax returns.
  • 35. 35 GENERAL SKILLS DEVELOPMENT PROGRAMMES ILLUSTRATIVE EXAMPLE This is an example to illustrate the government tax incentive for engaging in learnerships. The intent of this incentive is to remove financial constraints on companies who wish to empower and train their employees with recognised national qualifications. Parameters 1. ABC Trading (Pty) Ltd Net Profit before tax: R100 000 2. The cost of a single learner on a learnership is: R18,000 3. The corporate tax rate is calculated at: 28% ABC TRADING (PTY) LTD NO TRAINING DESCRIPTION LEARNERSHIP FUNDED R 100,000.00 Profit before tax R 100,000.00 R 0.00 Less cost of learnership R 18,000.00 R 100,000.00 Net profit before tax R 82,000 R 0.00 Less concessions R 60,000.00 R 100,000.00 Taxable profit R 22,000.00 R 28,000.00 Company Tax R 6,160.00 R 72,000.00 Net profit after tax R 75,840.00 R 0.00 Additional after tax profit R 3,840.00 Summary Thus, with an investment of R18,000 in the training of an employee, a return of R3,840 is made as an additional profit after tax over a 12 month period. This represents a massive 21.3% return on the investment – guaranteed!
  • 36. 36 GENERAL SKILLS DEVELOPMENT PROGRAMMES OUR DETAILS TRADING NAME: Ahula CC trading as People Development Africa REGISTERED ADDRESS: 2nd Floor Barry Streek Building 19 Loop Street CAPE TOWN 8001 POSTAL ADDRESS: P.O. Box 4009 CAPE TOWN 8000 CO registration no: CK 1999/0077/46/23 VAT registration no: 4130181219 ETDP SETA accreditation no: ETDP 10104 SD Levy: L510 743 737 OUR ACCREDITATION ETDP SETA SERVICES SETA