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Claire Bonniol - Strategie de service et communication

by on Nov 13, 2012

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Cohérence et dissonance entre discours et expérience client - comment communiquer une stratégie de service

Cohérence et dissonance entre discours et expérience client - comment communiquer une stratégie de service

Mémoire de executive MBA - juin 201

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Claire Bonniol - Strategie de service et communication Claire Bonniol - Strategie de service et communication Document Transcript