Amping Up Library Orientation - AALL 2012

410 views

Published on

Library orientation is always difficult: How do you get your patrons to learn about the library, while keeping them engaged? How do you introduce research to students who are more worried about getting their parking pass and financial aid figured out? How do you connect with new associates in a meaningful way so that they feel comfortable approaching you in the future?

Arming your librarians with different strategies for engagement is key to a successful orientation and a valued library. From Battledecks-style presentations to balloon towers in the reading room, this presentation will provide in-class and in-library activities you can use to get to know your students and get them to know your library. It will also explore how to reach students through virtual tours, creating videos to personalize the library, and other ways to include orientation activities in your library's online presence. Law firms present their own challenges when it comes to associate, paralegal, and staff orientations. This presentation will also draw from experiences conducting orientations in a large law firm setting and demonstrate how early engagement leads to more valued firm librarians and firm libraries.

Published in: Career
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
410
On SlideShare
0
From Embeds
0
Number of Embeds
7
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • A lot of prep – including ordering balloons (be careful to get all the same kind and same size) some of the teams were at an advantage because their balloons would inflate bigger than others.Noisy in the library while others were trying to use it (especially with balloon popping)Students wanted to ask questions and I had to say no and let them figure it outSome of the groups gave up too soon when they weren’t going to win
  • Amping Up Library Orientation - AALL 2012

    1. 1. “NO MORE LIBRARYTOURS ” !*CHANTING PATRONS* capture library patrons by amping up your library orientation #AALL12
    2. 2. KATE IRWIN-SMILER #AALL12
    3. 3. ASHLEY MOYE #AALL12
    4. 4. SHARI B.BERKOWITZ #AALL12
    5. 5. LIZ MCCURRY JOHNSON #AALL12
    6. 6. BORING LIBRARY TOURSWHAT WE DID TO SPICE IT UPBRING IT ONHOW IT CHALLENGED USMOVING ON UPADVICE FROM THE TRENCHES #AALL12
    7. 7. BORING LIBRARY TOURS ? #AALL12
    8. 8. developing a commonvocabularylearning backgroundsdefining “research” #AALL12
    9. 9. BATTLEDECKS=KNOWLEDGEASSESSMENT discussing research experience #AALL12
    10. 10. #AALL12
    11. 11. Familiarity in the Unknown #AALL12
    12. 12. Scary? #AALL12
    13. 13. TAKING THELIBRARY TO THESTUDENTS … VIRTUALLY #AALL12
    14. 14. WHY ? #AALL12
    15. 15. …MEMORIES
    16. 16. …MEMORIES
    17. 17. MOVING FORWARD • current student faq • exposure to all staff & service areas • temper orientation boredom • policies and procedures • staff introductions • virtual tour of the library
    18. 18. U S I N G M U LT I M E D I A
    19. 19. Q&APreexisting Student footage Staff recorded answers
    20. 20. Q&APreexisting Student footage Staff recorded answers
    21. 21. WELCOME TO Featuring the song “Addy Will Know” by SNMNMNM snmnmnm.bandcamp.com
    22. 22. WELCOME TO Featuring the song “Addy Will Know” by SNMNMNM snmnmnm.bandcamp.com
    23. 23. PREORIENTATION ORIENTATION
    24. 24. Main Content
    25. 25. Online Tour
    26. 26. Online Tour
    27. 27. MEET OUR STAFF
    28. 28. Discussion Board
    29. 29. Music VideoAdobe Audition, Illustrator, & Photoshop, Sony Vegaswww.charlottelaw.edu/downloads/lp/orientation/LibraryFunIntro/LibraryFunIntro.htmlQ&AAdobe Audition, Illustrator, & Photoshop, Techsmith Camtasia & Snagit, Sony Vegashttp://www.charlottelaw.edu/downloads/lp/orientation/QAX2012/QAX2012.htmlLibrary TourAdobe Audition, Illustrator, Photoshop, & Presenter, Sony Vegaswww.charlottelaw.edu/librarytour/index.htmMeet the StaffAdobe Illustrator & Photoshop, Techsmith Camtasia, MS Powerpointwww.charlottelaw.edu/downloads/lp/orientation/MeetTheStaff/MeetTheStaff.html
    30. 30. PERSONAL TOUCHLINKS ATTORNEYS TOFUTURE LIBRARY USE #AALL12
    31. 31. REEDSMITH LLP…AT A GLANCE INTERNATIONAL LAW FIRM 13 U.S. CITIES; 9 INTERNATIONAL CITIES 3400+ TOTAL EMPLOYEES 1600+ ATTORNEYS 40+ PRACTICE AREAS & INDUSTRIESDELAWARE VALLEY OFFICES:PHILADELPHIA, PRINCETON, WILMINGTONALMOST 400 EMPLOYEES including 223ATTORNEYS (12.5% OF THE FIRM) #AALL12
    32. 32. READY RECEIVE THE BASICS … NAME, POSITION, PRACTICE GROUP START DATE AND LOCATION SET … PREPARE TO TRAIN GATHER ORIENTATION MATERIALS LEARN THE…PREP! WHO HOW WHAT #AALL12
    33. 33. That‟s your cue…go get „em! YOU are their personal tour guide MEET AND GREET with their library team SHOW OFF your library COVER THE BASICS Orientation Materials General Library Procedures #AALL12
    34. 34. SO MANY RESOURCES! AROUND EVERY CORNER print materials the intranetVARIETY OF VENDORS/PUBLISHERS AND CLIENT COSTS LEVELS billable non-billable free websites YOUR LIBRARY TEAM #AALL12
    35. 35. MAKE IT PERSONAL Practice-oriented examples Make it interactive LET YOUR PERSONALITY SHINE Humor Personal storiesCHANNEL YOUR INNER PSYCHIC! TIPS AND TRICKS #AALL12
    36. 36. IS ORIENTATIONOVER NOW? OPPORTUNITIES ALWAYS PRESENT THEMSELVES research requests practice group meetings firm-wide trainings LIBRARIANS CAN NEVER STOP TEACHING
    37. 37. ORIENTATION = USAGE & VALUE# of requests 5000 4500 4000 3500 Philadelphia 3000 Wilmington 2500 Princeton 2000 1500 PHL/WIL/PRC #AALL12
    38. 38. EXPLORING … THE LIBRARY & WORKING IN TEAMS Balloon Tower of Terror Handout available on AALL2Go #AALL12
    39. 39. OBJECTIVES… FUN. INTRODUCTION.RELATIONSHIP BUILDING. Balloon Tower of Terror Handout available on AALL2Go #AALL12
    40. 40. #AALL12
    41. 41. LEARNING… #AALL12
    42. 42. #AALL12
    43. 43. bring it on… THERE WERE ? RIGHT CHALLENGES #AALL12
    44. 44. THE YAWN FACTORsome staff members are a lot moreinteresting in person than on cameraWE WANT EVERYONE TO PLAY!getting extensive participation in the D2Lcourse was difficultKEEPING IT CURRENTwith staff turnover, we have to update someof our multimedia every semester #AALL12
    45. 45. THE CHALLENGES BEFOREUS ARE MANY… I‟M JUST A BILL (ABLE HOUR…) OR TIME IS OF THE ESSENCE lots of information, little time emphasis on hitting the ground running remember…you are busy too COST EFFECTIVE RESEARCH SKILLS experienced or newly-minted attorney previous training and knowledge of costs knowledge of available resources TRAINING REMOTELY difficult to “read” post-orientation follow-up #AALL12
    46. 46. …AND WE ARE UP TOTHE TASK (WAS THEREEVER A DOUBT?!)CHANGES ARE THE ONLY CONSTANT resource availabilityOFFICE CULTURES AND INDIVIDUALPERSONALITIES adapting is keyIMPROVEMENT IS ALWAYS POSSIBLE refining materials, examples, and presentation #AALL12
    47. 47. LOGISTICAL CHALLENGES needed assistance of colleague to compile decks required volunteers (including me) should have had a camera operator!PERFORMANCE CHALLENGES had to explain what battledecks was – a video demo would have been really helpful worked best when students had no idea of the context for the slides #AALL12
    48. 48. LOGISTICAL CHALLENGES prep work & size does count. noise.PERFORMANCE CHALLENGES just saying no. giving up too soon. #AALL12
    49. 49. OVERWHELMED? how about this: #AALL12
    50. 50. YOU ONLY GET ONEFIRST IMPRESSION. MAKE. IT. COUNT. #AALL12
    51. 51. WHEN YOU‟RE FACED WITHCHALLENGES OF SCALE, DON‟TBE AFRAID TO COMPLETELYRE-IMAGINEORIENTATION. all the way down to changing its basic structure… #AALL12
    52. 52. RELYING ON THE KINDNESS OFSTRANGERS? BE FLEXIBLE.HAVE A BACK UP PLAN! #AALL12
    53. 53. YOU GOTTHIS!! #AALL12
    54. 54. BORING LIBRARY TOURSNO MORE!BRING IT ON - CHALLENGESDON‟T LET THEM BRING YOU DOWN!MOVING ON UPAWESOME LIBRARY ORIENTATION =RESEARCH NINJA. #AALL12
    55. 55. ?!?QUESTIONS #AALL12

    ×