Andy Blumenthal Presents The CIO Support Services Framework (CSSF)
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Andy Blumenthal Presents The CIO Support Services Framework (CSSF)

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How to leverage a new, comprehensive CIO strategic framework that is an extension of CTO Blumenthal\'s successful implementation of User- Centric EA at the Coast Guard and the Secret Service.

How to leverage a new, comprehensive CIO strategic framework that is an extension of CTO Blumenthal\'s successful implementation of User- Centric EA at the Coast Guard and the Secret Service.

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  • 1. December 2009 Andy Blumenthal The content in this presentation is my own and does not represent the views of my agency.
  • 2.   “CIO’s know they live in a place best described as Crazy World. It’s a world where: ◦  expectations are off the charts, ◦  requirements are vague, ◦  commitments are tenuous, ◦  priorities shift, and ◦  responsibility is given with marginal authority.” – Public CIO Magazine 2009 2
  • 3. 82% of our projects are failing or considered seriously challenged Not to Behind Over Customer Schedule Budget Spec. - The Standish Group 2009 3
  • 4.   CIOs Estimated 34% annual attrition   Half of CIO’s let go every 21 months. – Computer World 2004 4
  • 5. CIOs are in danger of being CEOs are looking for new relegated to a support ideas and they just don’t see function because of lack of them coming from the IT vision.” department.” -Silicon.com, April 2007 -Gartner, 2007 Most CIOs fail to convince top management that IT can transform business.” -CIO Magazine, 2006 5
  • 6. 6
  • 7. 7
  • 8. Operations Strategy 8
  • 9.   Vertically: ◦  Enterprise Architecture Board (EAB) ◦  Investment Review Board (IRB) ◦  Project Management Office (PMO) ◦  Systems Development Lifecycle (SDLC) ◦  IT Acquisition Review (ITAR) ◦  Information Systems Security Officer (ISSO) ◦  Configuration Control Board (CCB)   Horizontally ◦  Component/Agency ◦  Department 9
  • 10. Function Best Practices EA FEA, DODAF, TOGAF CPIC OMB A-130, COBIT PMO PMBOK CRM ITIL, ISO 20K ITS FISMA, NIST FIPS, ISO 17799 BPM Balanced Scorecard 10
  • 11. Strategic Governance planning seen as only compliance an exercise only 11
  • 12. Strategy Operations Infrastructure Applications Enterprise Architecture Cyber Security BPM 12
  • 13. We need a paradigm shift… 13
  • 14. 14
  • 15. National Defense University Information Resources Management College 15
  • 16. OCIO 16
  • 17. Better Improved Strategic IT Formulation Execution 17
  • 18. Ongoing Focus Training/Tools Resource/Fund Restructure Commitment 18
  • 19. Will Drive Improved IT Operations Will Work Together Six Strategic CSSF Functions will Exist 19
  • 20.   “All men can see the tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved. - Sun Tzu 20
  • 21. Andy Blumenthal TheTotalCIO@gmail.com http://TotalCIO.blogspot.com http://UserCentricEA.blogspot.com http://www.twitter.com/TotalCIO 21 21