December 2009
                               Andy Blumenthal




The content in this presentation is my own and
does not r...
    “CIO’s know they live in a place best
     described as Crazy World. It’s a world where:
     ◦  expectations are off...
82% of our projects are failing or
considered seriously challenged

                         Not to
 Behind       Over
   ...
  CIOs   Estimated
   34% annual
   attrition
  Half of CIO’s let
   go every 21
   months.



                       – ...
CIOs are in danger of being                  CEOs are looking for new
relegated to a support                       ideas a...
6
7
Operations   Strategy

                        8
    Vertically:
     ◦  Enterprise Architecture Board (EAB)
     ◦  Investment Review Board (IRB)
     ◦  Project Managem...
Function   Best Practices
EA         FEA, DODAF, TOGAF
CPIC       OMB A-130, COBIT
PMO        PMBOK
CRM        ITIL, ISO 2...
Strategic    Governance
 planning       seen as
   only       compliance
an exercise      only




                       ...
Strategy      Operations




                        Infrastructure



                        Applications


       Enter...
We need a paradigm shift…
                            13
14
National Defense University
Information Resources Management College

                                         15
OCIO




       16
Better     Improved
 Strategic       IT
Formulation   Execution




                          17
Ongoing Focus

                                           Training/Tools


                           Resource/Fund




  ...
Will Drive
            Improved
                IT
            Operations



Will Work
Together


                   Six S...
  “All
     men can see the tactics
 whereby I conquer, but what none
 can see is the strategy out of
 which victory is e...
Andy Blumenthal
TheTotalCIO@gmail.com


     http://TotalCIO.blogspot.com
   http://UserCentricEA.blogspot.com
   http://w...
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Andy Blumenthal Presents The CIO Support Services Framework (CSSF)

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How to leverage a new, comprehensive CIO strategic framework that is an extension of CTO Blumenthal\'s successful implementation of User- Centric EA at the Coast Guard and the Secret Service.

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Andy Blumenthal Presents The CIO Support Services Framework (CSSF)

  1. 1. December 2009 Andy Blumenthal The content in this presentation is my own and does not represent the views of my agency.
  2. 2.   “CIO’s know they live in a place best described as Crazy World. It’s a world where: ◦  expectations are off the charts, ◦  requirements are vague, ◦  commitments are tenuous, ◦  priorities shift, and ◦  responsibility is given with marginal authority.” – Public CIO Magazine 2009 2
  3. 3. 82% of our projects are failing or considered seriously challenged Not to Behind Over Customer Schedule Budget Spec. - The Standish Group 2009 3
  4. 4.   CIOs Estimated 34% annual attrition   Half of CIO’s let go every 21 months. – Computer World 2004 4
  5. 5. CIOs are in danger of being CEOs are looking for new relegated to a support ideas and they just don’t see function because of lack of them coming from the IT vision.” department.” -Silicon.com, April 2007 -Gartner, 2007 Most CIOs fail to convince top management that IT can transform business.” -CIO Magazine, 2006 5
  6. 6. 6
  7. 7. 7
  8. 8. Operations Strategy 8
  9. 9.   Vertically: ◦  Enterprise Architecture Board (EAB) ◦  Investment Review Board (IRB) ◦  Project Management Office (PMO) ◦  Systems Development Lifecycle (SDLC) ◦  IT Acquisition Review (ITAR) ◦  Information Systems Security Officer (ISSO) ◦  Configuration Control Board (CCB)   Horizontally ◦  Component/Agency ◦  Department 9
  10. 10. Function Best Practices EA FEA, DODAF, TOGAF CPIC OMB A-130, COBIT PMO PMBOK CRM ITIL, ISO 20K ITS FISMA, NIST FIPS, ISO 17799 BPM Balanced Scorecard 10
  11. 11. Strategic Governance planning seen as only compliance an exercise only 11
  12. 12. Strategy Operations Infrastructure Applications Enterprise Architecture Cyber Security BPM 12
  13. 13. We need a paradigm shift… 13
  14. 14. 14
  15. 15. National Defense University Information Resources Management College 15
  16. 16. OCIO 16
  17. 17. Better Improved Strategic IT Formulation Execution 17
  18. 18. Ongoing Focus Training/Tools Resource/Fund Restructure Commitment 18
  19. 19. Will Drive Improved IT Operations Will Work Together Six Strategic CSSF Functions will Exist 19
  20. 20.   “All men can see the tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved. - Sun Tzu 20
  21. 21. Andy Blumenthal TheTotalCIO@gmail.com http://TotalCIO.blogspot.com http://UserCentricEA.blogspot.com http://www.twitter.com/TotalCIO 21 21
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