DIGICorp Information Systems Pvt. Ltd. Road to the software revolution

Customer Relationship Management

Use Just One Solution to Handle All of Your Customer Interactions CRM (Customer Relationship Management) is a system that manages all of a company’s relationships and interactions with its customers, and gives it a single view of the client across the organization. This centralized and integrated arrangement reduces costs, efforts, and frustrations associated with the repetitive handling of data from different systems. It also increases revenues through better sales and marketing performances.

Create Happier Clients Through Better Service Manage your client relationships and increase their loyalty through better, and more personal service.

Increase Revenues Through Increased Marketing and Sales Success Improve the efficiency and success of your sales and marketing teams: through a detailed prospect information database through easy to read graphical representations of various marketing info

through a detailed prospect information database

through easy to read graphical representations of various marketing info

Increase Revenues Through Increased Marketing and Sales Success assign leads and opportunities to specific salesmen push your opportunities through successive sales stages indicate the source of your leads Improve the efficiency and success of your sales and marketing teams: by managing the flow of leads through your sales pipeline

Improve the efficiency and success of your sales and marketing teams:

by managing the flow of leads through your sales pipeline

Streamline Your Work and Obtain a Better View of Your Customers From any Department Marketing Sales Owner, manager, or CEO

Marketing

Sales

Owner, manager, or CEO

Solve Inefficiencies in Your Marketing Efforts Evaluate the effectiveness of your marketing techniques Create and organize marketing lists and campaigns Reduce problems with promotional materials tracking

Evaluate the effectiveness of your marketing techniques

Create and organize marketing lists and campaigns

Reduce problems with promotional materials tracking

Easily Evaluate the Effectiveness of Marketing Methods Problem : not knowing the effectiveness of various marketing techniques For example, marketing departments are often unsure how many leads come from which sources (eg. cold-calling, trade-shows), and therefore do not know which sources are most productive, and which are a waste of effort. Solution : learn about the value of each marketing method by using DIGICorp’s CRM solutions to track leads, and generate easy to read marketing graphs and reports. View how each marketing method performs in terms of leads generated and total sales Roll over each segment of the graph for instant box info, or click on the segment to link to more detailed data

Easily Create Marketing Lists and Campaigns For example, are you having trouble creating a list of customers who have recently purchased a certain product or service in order to target them with a specific marketing campaign? Problem : trouble creating and managing marketing lists and campaigns. Solution : use our CRM’s marketing list and campaign manager to create and manage categorized lists of clients, and automatically e-mail or print marketing information to address their specific needs. Easily add or delete members to the list Manage who can see and modify the lists

Organize your Promotional Materials Solution : use DIGICorp’s CRM’s solutions to administer the creation and archiving of your promotional materials Companies with large amounts of promotional materials such as brochures, catalogs, or white-papers can have a hard time keeping track which customers received what materials, when they were created and sent out, which versions are newest, etc. Problem : trouble managing promotional literature Categorize and sub-categorize your materials Classify your materials according to status and dates

Increase Revenues by Overcoming Obstacles to Optimal Sales Performance Avoid losing valuable opportunities and revenue for avoidable reasons. Increase sales success with more information about customers and prospects. Manage your time more efficiently. Obtain accurate sales forecasts.

Avoid losing valuable opportunities and revenue for avoidable reasons.

Increase sales success with more information about customers and prospects.

Manage your time more efficiently.

Obtain accurate sales forecasts.

Stop Losing Opportunities Keep track of cancelled, completed or pending tasks Many salesmen need to deal with hundreds of contacts. As a result, many leads and prospects are forgotten, calls and follow-ups are not made, meetings are cancelled, and opportunities are lost. View your schedule for the day, week, or entire month Keep detailed track of all of your contacts Problem : losing opportunities due to incomplete contact information and bad time management . Solution : use DIGICorp’s CRM solutions to manage contacts, leads, opportunities, activities and schedules to organize your sales force and make sure no revenues are lost for needless reasons. See your entire schedule at a quick glance Calendar Benefits: Contact Management Benefits Quickly access all info on a given contact

Keep track of cancelled, completed or pending tasks

View your schedule for the day, week, or entire month

Keep detailed track of all of your contacts

See your entire schedule at a quick glance

Quickly access all info on a given contact

Stop Losing Opportunities Solution : use DIGICorp’s CRM solutions to manage contacts, leads, opportunities, activities and schedules to organize your sales force and make sure no revenues are lost for needless reasons. Problem : losing opportunities due to incomplete contact information and bad time management. Assign priority levels for your activities Activity Management Benefits Set reminder alarms for your meetings and tasks Schedule different types of tasks and activities

Assign priority levels for your activities

Set reminder alarms for your meetings and tasks

Schedule different types of tasks and activities

See and Understand the Current Sales Situation Sales managers often have a hard time obtaining an accurate sales forecast or a big picture of how their company is doing in terms of sales. This leads to critical gaps in the sales pipeline, and to an underachieving sales staff. Solution : use DIGICorp’s CRM solutions to keep up to date on the status of your sales, and to make accurate predictions about future sales needs using graphs and reports. Problem : lack of information about the sales pipeline, and an inability to predict future sales levels. Sales Pipeline by Opportunity Stage Spot gaps in the sales pipeline at a glance See how your salesmen are contributing to the company’s pipeline, or see the pipeline of certain specific salesmen only

Gain Information for Accurate Forecasts Problem : lack of information about the sales pipeline and an inability to predict future sales levels Solution : use DIGICorp’s CRM solutions to keep up to date on the status of your sales, and to make accurate predictions about future sales needs using graphs and reports. Graphs Benefits See the sales pipeline of the whole company or of individual salesmen Obtain additional information by clicking on an area of the graph that is of interest to you Contacts Lists and Reports Benefits Search and sort opportunities by various categories Quickly generate lists with opportunities sorted by value, close date, sales stage, or other attributes Notice trends and future gaps in sales levels

See the sales pipeline of the whole company or of individual salesmen

Obtain additional information by clicking on an area of the graph that is of interest to you

Search and sort opportunities by various categories

Quickly generate lists with opportunities sorted by value, close date, sales stage, or other attributes

Notice trends and future gaps in sales levels

Gain Valuable Knowledge Through Closer Contact with Your Clients and Company Avoid losing touch with your customers and with the front-line echelons and daily activities of your own company.

Avoid losing touch with your customers and with the front-line echelons and daily activities of your own company.

Maintain Contact with your Customers and Company As a company grows and more layers of management and staff are added, the top executives tend to become increasingly isolated from their company’s clients and the company’s day to day operations. Problem : upper management lacks contact with the customer and with the lower levels of the company. Solution : use DIGICorp’s CRM solutions to stay in touch with your customers and to get a better grasp of your company at all of its levels. Contact with Employees Take a look at your employees’ tasks and schedule by accessing their calendars Assign tasks to members of your department through the calendar Contact with Your Customers and Partners Quickly familiarize yourself with your firm’s contacts in your clients’ or your partner’s companies. Contact with Your Clients and Employees Participate on your company’s internal and external forums and message boards, get to know the issues close to the heart of your employees and your customers.

Take a look at your employees’ tasks and schedule by accessing their calendars

Assign tasks to members of your department through the calendar

Quickly familiarize yourself with your firm’s contacts in your clients’ or your partner’s companies.

Participate on your company’s internal and external forums and message boards, get to know the issues close to the heart of your employees and your customers.

Maintain Contact with your Customers and Company Problem : upper management lacks contact with the customer and with the lower levels of the company. Solution : use DIGICorp’s CRM solutions to stay in touch with your customers and to get a better grasp of your company at all of its levels. Maintain Contact with Sales and Marketing Through Graphs Opportunities by source and outcome Leads by source Sales pipeline by date Sales pipeline by stage

Opportunities by source and outcome

Leads by source

Sales pipeline by date

Sales pipeline by stage

Control Costs Solution : use DIGICorp’s CRM solutions to control costs by keeping track of documents such as quotes, invoices, purchase orders, expenses, and general ledger entries. Managers of small and medium sized businesses in particular need to have accurate and up-to-date information on their businesses’ critical costs and revenues. Accounting and Inventory Keep track of all your company’s orders, invoices, payments, expenses, purchase orders, products, general ledger entries and inventory. Problem : managing the costs, revenues and expenses of an enterprise.

DIGICorp can help with… We can analyze your company to help you select and implement the most appropriate open-source CRM solution for you. We can install your new open-source CRM, migrate the data from your old systems, and train your employees in the use of your new solution. We can customize open-source products so that they better suit your needs. We can host your solutions from our own servers, making them available to you online.

We can analyze your company to help you select and implement the most appropriate open-source CRM solution for you.

We can install your new open-source CRM, migrate the data from your old systems, and train your employees in the use of your new solution.

We can customize open-source products so that they better suit your needs.

We can host your solutions from our own servers, making them available to you online.

Reap the Advantages of Choosing DIGICorp Much better knowledge of local (Armenian) market than other consulting companies. More choices and a better custom fit than from vendors of single OS CRM solutions. Lower costs and more flexibility than from vendors or consultants offering proprietary solutions. Experienced staff and management.

Much better knowledge of local (Armenian) market than other consulting companies.

More choices and a better custom fit than from vendors of single OS CRM solutions.

Lower costs and more flexibility than from vendors or consultants offering proprietary solutions.

Experienced staff and management.

Reap the Advantages of Choosing Open Source Software Solutions Lower costs Higher ROI Lack of vendor lock-in Stability of software Higher security Very good performance on older hardware Highly customization

Lower costs

Higher ROI

Lack of vendor lock-in

Stability of software

Higher security

Very good performance on older hardware

Highly customization

Gain an Edge Over Your Competitors With DIGICorp’s CRM Solutions Acquire a big advantage over your competitors by being the first one in your industry to acquire a CRM system.

Acquire a big advantage over your competitors by being the first one in your industry to acquire a CRM system.

Few reasons to choose DIGICorp solutions DIGICorp solutions are reliable, implemented and tested in real life situations DIGICorp solutions increase customer satisfaction, thus attracting more repeat customers Reduce unproductive, routine human work More visibility and ease of control Reasonable price and quick payback, increases overall profitability DIGICorp solutions are based on existing products and standards used in the US and Europe DIGICorp Services are fast and flexible (Rapid deployment, flexibility for modifications, minimal trainings)

DIGICorp solutions are reliable, implemented and tested in real life situations

DIGICorp solutions increase customer satisfaction, thus attracting more repeat customers

Reduce unproductive, routine human work

More visibility and ease of control

Reasonable price and quick payback, increases overall profitability

DIGICorp solutions are based on existing products and standards used in the US and Europe

DIGICorp Services are fast and flexible (Rapid deployment, flexibility for modifications, minimal trainings)

Website: www.digi-corp.com Email: [email_address] Address: B/10 Fairdeal House, Nr. Swastik Cross roads, Navrangpura, Ahmedabad-09 Gujarat, India Phone: (O) +91-79-26440481 (M) +91-98790 33534 Contact

Website: www.digi-corp.com

Email: [email_address]

Address: B/10 Fairdeal House, Nr. Swastik Cross roads, Navrangpura, Ahmedabad-09

Gujarat, India

Phone: (O) +91-79-26440481

(M) +91-98790 33534

THANK YOU