Reflections on Design Thinking


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Reflections on Design Thinking

  1. 1. Reflections from DTAL 6 weeks of Design Thinking
  2. 2. What I expected?  A new thinking approach to solve problems  Design and Design Patterns  Cognition and Metacognition  Lots of theory to supplement the learning  Working on real examples  A lot of learning
  3. 3. What I got?  A new thinking doing approach to solve problems  Design and Design Patterns Empathy and Immersion  Cognition and Metacognition Pretotyping and Testing  Lots of theory to supplement the learning Doing is a way of thinking, just that we are not used to it  Working on real examples + Exciting solutions  A lot of learning + A lot of doing
  4. 4. 3 Key Takeaways  Doing is a way of thinking, get used to it.  Empathy is a state of mind, continuously being in that state helps obtain better solutions.  Prototypes are meant to fail, take the learning from the failure and move on.
  5. 5. Design Thinking Process Good Enough? Empathize Ideate TestPrototypeDesign Immerse in the environment to understand the problem 1st hand Iterate a few times to get to the right solution YES NO Immerse Productize
  6. 6. DT at Work -1  My work as an ERP consultant involves redesigning Business Processes  Design Thinking and Pretotyping can save a lot of rework in my projects by eliminating wrong assumptions early. Some time can be saved from the build phase and only what is really aligned with the need of the customer shall be built.
  7. 7. DT at Work -2  HR Policies at my workplace are usually unidirectional; i.e. HRD decides on modifications or introduction of HR policies without testing the waters.  With Design Thinking, HRD can eliminate potentially detrimental policies before they are operationalized.
  8. 8. DT at Family  Complaints from spouse and other family members are often about some of my habits. I change some of it, but the changes never seem to be good enough.  With Design Thinking, I shall empathize and identify a modification. Then I’ll test with my family members to validate if that solution would work. I’d make changes only when it is validated to be working
  9. 9. DT in Personal Life  A lot of clutter in life is about not being able to complete tasks. Most of these are design challenges. For example, unread books, space problems, scheduling problems etc.  With Design thinking the daily problems can be viewed with a new perspective and fixed in a few iterative cycles.
  10. 10. DT in Community  After working on the Job Seeker’s challenge during the DTAL course, I feel that we can solve many of the big problems in our community by applying Design Thinking.  No problem is big or complex if we can rightly apply Design Thinking for a few iterations
  11. 11. Reflection  Design Thinking can be applied in all walks of life. I can clearly see that there are multiple problems in my life that could be solved by applying Design Thinking.  Products, Processes and even Corporate Policies can be designed with Design Thinking.  Spaces at home and relationships can also be altered by applying Design Thinking.  I think it was a very valuable course for me and will have a lasting impact on my life.
  12. 12. Thanks Abby Singh