KEY PEOPLE Michael S. Dell Founder and CEO Brian T . Gladden CFO
HISTORY 1982 Dell was created by Michael Dell. Started with the idea to sell directly to consumers. 1985 Released the “Turbo”, Dell’s first computer. 1989 Dell released its first notebook computer. 1993 Dell shifts business overseas to try to gain market share. #Ireland #Europe #Middle-East #African markets
Contd…. #Australia #Japan 1996 Started selling products on its website. 1997 Recorded 1 million in sales generated from the internet. 2000 Dell was ranked 1 world wide in shipment of Workstations. .2003 Dell was made the official name of the company _ -Continually expanding overseas.
Headquarters' Dell Inc.One Dell WayRound Rock, TX 78682United States Phone: 512-338-4400Fax: 512-728-3653Web Site: http://www.dell.com
R A N K I N G S # 1 –Direct sale computer vendor # 33-Fortune 500 list # 115-FT Global 500
PRODUCTS & OPERATIONS 31,14451 World wide market 15,26725 8,49,814 62,2410 Americas Business US Consumers
Uh-oh....COMPETITION!!! In the 1980’s when Dell, Compaq and many other computer companies began to appear, competition was fierce. Dell knew they would have to find a new and completely different approach to sales to beat out the competition.
The World of Change Dell began by killing IBM’s market share by developing over-the-phone direct ordering. They continued with advancing their on-line options. This system allowed Dell to soar to number one in America. contd..
Recently in 2008 entered into retail sales.
Dell exclusive stores
Dell experience zones
MOST IMPORTANTLY Acquired silver black , ASAP, Alienware & many many more software companies. Sep 2009-Dell inc. acquired computer services firm Perot Systems. The expanded Dell would be able to provide a broader range of IT services and solutions .