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Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
Business Intelligence Competency Center
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Business Intelligence Competency Center

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  • 1. A Practical Whitepaper<br />Business Intelligence Competency Center…the business of Business Intelligence<br />Datavibes Inc. <br />2121 Noblestown Rd. , #106<br />Pittsburgh, PA -15205<br />
  • 2. BI Competency Center - Why Should You Care? <br />Characteristics of a business intelligence roll-out:<br />Fundamentally different kind of IT project<br />Technology enabledbut business led deliverable<br />Alignment with business thought and outcomes philosophy<br />Deceptively easy to an untrained eye<br />Tactical delivery and communication of strategic goals<br />One could win the battles and lose the war, tactical successes could mask strategic missteps<br />Highly visible in impact<br />The final outcome requires ongoing commitment from several, occasionally competing, business units<br />Make measures an integral part of executive vocabulary <br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 3. Business Intelligence Health Check<br /><ul><li>60% of the respondents from the companies with active BI rollouts say they never, rarely or only sometimes get the information that they need to make effective business decisions. </li></ul>Symptoms <br />Disproportionately large amount of time spent on data collection Vs. Analysis<br />Conflicts about data accuracy<br />Existence of shadow BI groups compensating for a skills or speed to respond gap<br />Multiple tools implemented as point solutions<br />Data and/or reporting environment is difficult to navigate<br />Confusion about the business measures and communication<br />Grumblings about high spend but perceived low value from the business<br />Long delivery cycles<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 4. Desirable Business Intelligence<br />What does success look like?<br />Many “…Now I Know” moments<br />Consistent view of the business status<br />New ways of thinking about the business<br />True information empowerment of business<br />Reduced delays from information request to availability<br />For Business Intelligence delivery teams<br />Less effort to develop and maintain the applications<br />Lower long term costs<br />Strategic delivery of BI applications<br />Strategic self serve<br />Reduced maverick development expense<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 5. What are the leaders seeing?<br />“…users report an increase in BI adoption (74%), increased business user satisfaction (48%), new ways of applying BI (36%)”<br />.. a bettermanagement.com survey<br /> “..Through 2008, overcoming complex organizational dynamics and having strategic skills to use BI more broadly will become the most significant challenge to the success of BI initiatives and implementations (0.9 probability)”<br />…Gartner, “Organizing for BI”<br />“… by 2009 more that 60 % of Global 2000 companies and government agencies with strategic BI initiatives will have formed BI competency centers (0.7 probability)<br />…Gartner, “Business Intelligence Competency Centers….”<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 6. BI Competency Center – What is it ? <br />An organizational program managed by <br />A formal network of internal, strategic , champions<br />Out of the business and IT ranks<br />Accountable for defining, owning and managing the execution of measures led strategy and agenda<br />Is not a collection of projects or even initiatives but IS a composite of people, processes and technology working in concert to achieve the business goals <br />With defined roles tasks and responsibilities<br />Business Intelligence Competency Center<br />What<br /><ul><li>Strategic Alignment
  • 7. Prioritization
  • 8. Ownership
  • 9. Defining success</li></ul>How<br /><ul><li>Budgets
  • 10. Delivery and governance
  • 11. Data ownership
  • 12. Choice of tools and methodology</li></ul>What<br /><ul><li>Strategic Alignment
  • 13. Prioritization
  • 14. Ownership
  • 15. Defining success</li></ul>Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 16. Role of a BI Competency Center<br /><ul><li> A solid framework of processes and tools
  • 17. Making BI effective, efficient and value-focused
  • 18. Realization of Critical Governance &amp; Management Goals
  • 19. Strategy Alignment, Value, Risk, Resources, Investments, Flexibility, EA Alignment, Business Cases.</li></ul>Program Management Approach<br />Portfolio Management<br />Align.<br />Execute.<br />Measure.<br />30-Sep-09<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />
  • 20. Role of a BI Competency Center<br />30-Sep-09<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />
  • 21. Impact BI Competency Center<br />Before<br />After<br />Strategic<br />Strategic<br />Reactive<br />Reactive<br />Maintenance<br />Maintenance<br />Program Management Approach<br />30-Sep-09<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />
  • 22. BI Competency Centers – Readiness <br />What is needed<br />Executive sponsorship <br />Consistent view of the business value of BI<br />Dedicated BI Competency roles and development plans<br />Short and long range advancement plans<br />A BI actualization roadmap<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 23. BICC – Phased Implementation <br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 24. BICC – Evolutionary Model <br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 25. BICC – Deliverables<br />© Courtesy Hitachi Consulting <br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 26. BICC – Success Dimensions<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />30-Sep-09<br />
  • 27. Address early<br />30-Sep-09<br />Copyright © 2009, Datavibes, Inc. All Rights Reserved<br />

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