C-HL-03
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C-HL-03

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C-HL-03 C-HL-03 Presentation Transcript

  • Skill requirements for Home Loan Counselor
  • Responsibilities of a home loan counselor A home loan counsellor provides guidance to prospective loan applicants who have problems qualifying for traditional loans. Guidance may include the best type of loan and explaining loan requirements or restrictions. Trainings by Vidya Bhagwat
  • Essential skills of a home loan counselor • • • • • • • Active Listening Critical Thinking Speaking Reading Comprehension Social Perceptiveness Coordination Writing Trainings by Vidya Bhagwat
  • Essential skills of a home loan counselor • • • • • • • • Judgment and Decision Making Time Management Active Learning Learning Strategies Instructing Service Orientation Complex Problem Solving Monitoring Trainings by Vidya Bhagwat
  • Essential skills of a home loan counselor • • • • • • • • Mathematics Persuasion Negotiation Management of Personnel Resources Systems Analysis Systems Evaluation Operations Analysis Operation Monitoring Trainings by Vidya Bhagwat
  • Knowledge required by a home loan counselor • • • • • • • Customer and Personal Service English Language Clerical Mathematics Administration and Management Law and Government Sales and Marketing Trainings by Vidya Bhagwat
  • Knowledge required by a home loan counselor • • • • • • • Education and Training Psychology Economics and Accounting Public Safety and Security Production and Processing Personnel and Human Resources Fine Arts Trainings by Vidya Bhagwat
  • Work Styles a home loan counselor needs to follow • • • • • • • Integrity Stress Tolerance Adaptability/Flexibility Initiative Cooperation Dependability Concern for Others Trainings by Vidya Bhagwat
  • Work Styles a home loan counselor needs to follow • • • • • • • • • Attention to Detail Social Orientation Self Control Analytical Thinking Achievement/Effort Persistence Innovation Independence Leadership Trainings by Vidya Bhagwat
  • Assignments 1. Prepare a checklist of all the skills and areas of knowledge mentioned above and analyse what you possess and what you want to possess. 2. Other than the skills mentioned above, what other skills do you think is required to be a successful home loan counsellor. 3. Enact a situation where in a customer comes in with a home loan problem. How would you counsel somebody who has not been provided a loan by the bank? Trainings by Vidya Bhagwat
  • Trainings by Vidya Bhagwat