Ballard Branch

Ballard Branch

Beacon Hill Branch

Beacon Hill Branch

International District/Chinatown Branch

International District/Chinatown Branch

South Park Branch

South Park Branch

South Park Branch

Organizational Goals Service Provide exemplary customer service to our internal and external customers Accountability Build a sustainable, accountable, relevant and fiscally sound organization Engagement Involve and engage staff and the public

Service Provide exemplary customer service to our internal and external customers

Accountability Build a sustainable, accountable, relevant and fiscally sound organization

Engagement Involve and engage staff and the public

Service Priorities Customer Service Immigrants & refugees 24/7 virtual library Early learning Cultural programming Lifelong learning

Customer Service

Immigrants & refugees

24/7 virtual library

Early learning

Cultural programming

Lifelong learning

Strategic Priorities Accountability Align staff to support priorities Develop sustainable funding Emphasize safety and security Manage assets assertively

Accountability

Align staff to support priorities

Develop sustainable funding

Emphasize safety and security

Manage assets assertively

Strategic Priorities Engagement Develop and sustain a healthy workplace environment and culture Create a boundless library that reaches out to the community and creates collaborative partnerships

Engagement

Develop and sustain a healthy workplace environment and culture

Create a boundless library that reaches out to the community and creates collaborative partnerships

Virtual Library Traditional Library Cultural, Literacy & Life skills programming The New Library

There is not such a cradle of democracy upon the earth as the free public library, this republic of letters, where neither rank, office, nor wealth receives the slightest consideration. -Andrew Carnegie