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Data-Ed Online: Data Operations Management: Turning Your Challenges Into Success
 

Data-Ed Online: Data Operations Management: Turning Your Challenges Into Success

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This webinar aired originally on Tuesday, April 10, 2012. It is part of Data Blueprint’s ongoing webinar series on data management with Dr. Peter Aiken. ...

This webinar aired originally on Tuesday, April 10, 2012. It is part of Data Blueprint’s ongoing webinar series on data management with Dr. Peter Aiken.

Sign up for future sessions at http://www.datablueprint.com/webinar-schedule.

Abstract
While database operations comprise the majority of the organizational data operations management focus, other data delivery options, e.g. portals and virtualization, are interacting with increasingly complex regulatory environments. This presents organizations with dense analysis challenges in order to understand reporting obligations. Using the Zachman Framework as a guide, you will learn how to understand and approach data operations challenges from tuning to real-time reconfiguration. This presentation provides you with an understanding of data operations management, including the initiation, operation, tuning, maintenance, backup/recovery, archiving and disposal of data assets in support of organizational strategies and other activities.

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    Data-Ed Online: Data Operations Management: Turning Your Challenges Into Success Data-Ed Online: Data Operations Management: Turning Your Challenges Into Success Presentation Transcript

    • Welcome! TITLE Data Operations Management: Turning your Challenges into Success Date: April 10, 2012 Time: 2:00 PM ET Presenter: Dr. Peter Aiken Twitter: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 1© Copyright this and previous years by Data Blueprint - all rights reserved!
    • New Feature: Live Twitter Feed TITLE Join the conversation on Twitter! Ask questions and submit your comments: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 2© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Meet Your Presenter: Dr. Peter Aiken • Internationally recognized thought-leader in the data management field with more than 30 years of experience • Recipient of the 2010 International Stevens Award • Founding Director of Data Blueprint (http://datablueprint.com) • Associate Professor of Information Systems at Virginia Commonwealth University (http://vcu.edu) • President of DAMA International (http://dama.org) • DoD Computer Scientist, Reverse Engineering Program Manager/ Office of the Chief Information Officer • Visiting Scientist, Software Engineering Institute/Carnegie Mellon University • 7 books and dozens of articles • Experienced w/ 500+ data management practices in 20 countries #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 3© Copyright this and previous years by Data Blueprint - all rights reserved!
    • Data Operations Management Dr. Peter Aiken: Data Operations ManagementDATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012
    • TITLE Data Operations Management: Turning Your Challenges Into Success While database operations comprise the majority of the organizational data operations management focus, other data delivery options, e.g. portals and virtualization, are interacting with increasingly complex regulatory environments. This presents organizations with dense analysis challenges in order to understand reporting obligations. Using the Zachman Framework as a guide, you will learn how to understand and approach data operations challenges from tuning to real-time reconfiguration. This presentation provides you with an understanding of data operations management, including the initiation, operation, tuning, maintenance, backup/recovery, archiving and disposal of data assets in support of organizational strategies and other activities. #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 5© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Outline 1. Data Management Overview 2. What is data operations management? 3. Why is data operations management important? 4. Data Operations Management Building Blocks 5. Considerations for improving data operations management within your organization 6. Guiding Principles & Best Practices 7. Take Aways, References & Q&A Tweeting now: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 6© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE The DAMA Guide to the Data Management Body of Knowledge Published by DAMA International • The professional association for Data Managers (40 chapters worldwide) DMBoK organized around • Primary data management functions focused around data delivery to the organization • Organized around several environmental elements Data Management Functions PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 7© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE The DAMA Guide to the Data Management Body of Knowledge Amazon: http:// www.amazon.com/ DAMA-Guide- Management- Knowledge-DAMA- DMBOK/dp/ 0977140083 Or enter the terms "dama dm bok" at the Amazon search engine Environmental Elements PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 8© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE What is the CDMP? • Certified Data Management Professional • DAMA International and ICCP • Membership in a distinct group made up of your fellow professionals • Recognition for your specialized knowledge in a choice of 17 specialty areas • Series of 3 exams • For more information, please visit: – http://www.dama.org/i4a/pages/ index.cfm?pageid=3399 – http://iccp.org/certification/ designations/cdmp #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 9© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Data Management #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 10© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Data Management Manage data coherently. Data Program Coordination Share data across boundaries. Organizational Data Integration Data Stewardship Data Development Assign responsibilities for data. Engineer data delivery systems. Data Support Operations Maintain data availability. #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 11© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Outline 1. Data Management Overview 2. What is data operations management? 3. Why is data operations management important? 4. Data Operations Management Building Blocks 5. Considerations for improving data operations management within your organization 6. Guiding Principles & Best Practices 7. Take Aways, References & Q&A Tweeting now: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 12© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Summary: Data Operations Management #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 13© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Definition Data Operations Management • Planning, control, and support for (structured) data assets across the data lifecycle, from creation and acquisition through archival and purge. #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 14© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Outline 1. Data Management Overview 2. What is data operations management? 3. Why is data operations management important? 4. Data Operations Management Building Blocks 5. Considerations for improving data operations management within your organization 6. Guiding Principles & Best Practices 7. Take Aways, References & Q&A Tweeting now: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 15© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Top 2012 Trends 1. The Big Switch: Cloud Computing • Companies are gathering, analyzing, and storing more data than ever before • Cloud storage solutions lead to increased bandwidth – BIG DATA demanded by today’s organizations can be accessed more easily 2. Tools that Facilitate Remote Teamwork • With access to company data via The Cloud, employees no longer need to access a local server, so they can work anywhere with secure Internet access. • Challenge: Monitoring employee productivity remotely. • Demand for remote collaboration and project management tools 3. Virtualization + Cloud Technology = Lowered Data Storage Expenses • Reduces data storage budgets • Low costs and high efficiency due to accessing virtualized servers through the cloud #dataed Source: Dennis T. Turner http://EzineArticles.com/?expert=Dennis_T._Turner PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 16© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Polling Question #1 Sales for mobile use are on the rise, tablets are increasingly popular for personal and business use. Fast forward to 2015 and what do you think: a) Tablet sales = PC sales b) Tablet sales > PC sales c) Tablet sales < PC sales d) Tablets and PCs become obsolete and are replaced by smartphones #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 17© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Top 2012 Trends, cont’d 4. IT Outsourcing Gains Popularity • Cloud technology moves data operations offsite. 5. The Move to Mobile • By 2015, nearly as many tablets will be sold each year as PCs • Create mobile software applications • Cloud computing will drive IT outsourcing trends in 2012 • 2012 is “The Year of the Cloud.” #dataed Source: Dennis T. Turner http://EzineArticles.com/?expert=Dennis_T._Turner PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 18© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Outline 1. Data Management Overview 2. What is data operations management? 3. Why is data operations management important? 4. Data Operations Management Building Blocks 5. Considerations for improving data operations management within your organization 6. Guiding Principles & Best Practices 7. Take Aways, References & Q&A Tweeting now: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 19© Copyright this and previous years by Data Blueprint - all rights reserved!
    • Illustration from The DAMA Guide to the Data Management Body of Knowledge p. 37 © 2009 by DAMA International TITLE Data Operations Management Building Blocks ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü ü PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 20© 25 - datablueprint.com Copyright this and previous years by Data Blueprint - all rights reserved! 1/26/2010 © Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Summary: Data Operations Management #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 21© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles 1. Protect and ensure the integrity of "structured" data assets 2. Manage the availability of data throughout its lifecycle 3. Optimize the performance of data delivery systems #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 22© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles: #1 • Protect and ensure the integrity of "structured" data assets – Replace structured versus unstructured terminology with tabular versus non- tabular – Why stop at structured or non-tabular? – The data is honest? – Data quality implications… #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 23© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles: #2 • Manage the availability of data throughout its lifecycle – What is a data lifecycle? – Acquisition through use/purge? from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International #dataed http://questgarden.com/56/30/6/071017211441/images/lifecycle.jpg PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 24© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles: #2, cont’d Analysis Design Build Test #dataed Maintain from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 25© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Individual SDLC Efforts make Increasing Use from IA PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 26© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles #2, cont’d: What is a data lifecycle? #dataed from http://download.oracle.com/docs/cd/B28359_01/server.111/b32024/img/ilm_fig3.gif PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 27© Copyright this and previous years by Data Blueprint - all rights reserved!
    • from http://www.inspiredelearning.com/images/Data.Lifecycle.04.jpg TITLE Goals and Principles #2, cont’d: What is a data lifecycle? #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 28© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles #2, cont’d: What is a data lifecycle? #dataed from http://www.iassistdata.org/images/esciencelifecycle.jpg PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 29© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles #2, cont’d: What is a data lifecycle? from Gartner 2009 #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 30© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles #2, cont’d: What is a data lifecycle? #dataed from http://libraries.mit.edu/guides/subjects/data-management/lifecycle.jpg PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 31© Copyright this and previous years by Data Blueprint - all rights reserved!
    • Goals and Principles: #3 TITLE Optimize the performance of data delivery systems – Production DBAs – Database Administrator • Ensuring performance • Implementing backup/recovery • Ensuring availability • Archiving #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 32© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Goals and Principles #3, cont’d • Production DBA Deliverables – A production environment – Controlled implementation and changes – Availability – Proactive error prevention, detection and correction – SLA (service level agreements) • Updating DBMS (database management system) software – Coordinating multiple installations – Tuning DBMS parameters – Maintaining connectivity – Ensuring adequate storage #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 33© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Data Operations Management Activities • Database Support – Implement and Control Database Environments – Obtain Externally Sourced Data – Plan for Data Recovery – Backup and Recover Data – Set Database Performance Service Levels – Monitor and Tune Database Performance – Plan for Data Retention – Archive, retain, and Purge Data – Support Specialized Databases #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 34© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Data Operations Management Activities, cont’d • Data Technology Management – Understand Data Technology Requirements – Define the Data Technology Architecture – Evaluate Data Technology – Install and Administer Data Technology – Inventory and Track Data Technology Licenses – Support Data Technology Usage and Issues #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 35© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Primary Deliverables • DBMS Technical Environments • Dev/Test, QA, DR, and Production Databases • Externally Sourced Data • Database Performance • Data Recovery Plans • Business Continuity • Data Retention Plan • Archived and Purged Data #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 36© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Data Ops Mgmt Roles & Responsibilities • Suppliers: • Consumers: – Executives – Data creators – IT Steering Committee – Information Consumers – Data Governance Council – Enterprise Customers – Data Stewards – Data Professionals – Data Architects and Modelers – Software Developers – Other IT Professionals • Participants: – Database Administrators – Software Developers – Project Managers – Data Stewards – Data Architects and Analysts – DAM Executives and other IT Management – IT Operators from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 37© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Data Operations Management Technology • Database Management Systems • Data Development Tools • Database Administration Tools • Office Productivity Tools #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 38© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Summary: Data Operations Management PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 39© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Outline 1. Data Management Overview 2. What is data operations management? 3. Why is data operations management important? 4. Data Operations Management Building Blocks 5. Considerations for improving data operations management within your organization 6. Guiding Principles & Best Practices 7. Take Aways, References & Q&A Tweeting now: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 40© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Keys to Success: 5 Trends 1. Configurable Ops • Make run-time environments deeply configurable • Configurable environments reduce the need for deployments by allowing for meaningful updates to the end- user experience without rolling new code into production 2. Lean Techniques • The lean methodology emphasizes the removal of waste, where waste is defined as non-value-added activity • Two important manifestations of lean techniques include “just-in-time” provisioning and the use of “pull versus push” production control 3. Accelerated Cadence • Weekly, daily or even hourly deployment cycles due to accelerated cadence of a rapidly evolving online world • Unavoidable need to deploy much more often than before. To state the obvious, to deploy much more often is to deploy much faster • This will lead to much tighter release windows Source: David Hurwitz http://www.datacenterjournal.com/it/orchestrated-operations-five-keys-to-it-success/ PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 41© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Polling Question #2 What has been named the most impactful trend of 2012? a) Big Data b) Service-oriented architecture c) Cloud Computing d) Reverse Engineering #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 42© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Keys to Success: 5 Trends, Continued 4. Hybrid Architectures • Today’s operational environments increasingly comprise a mix of on-premise data centers and cloud-based services or apps • More and more on-premise servers are virtualized, leading to server sprawl and its attendant operator overconsumption • Between virtualized application servers, web servers and database servers, data center operators are busier than ever. 5. Consumerization of IT • End users access IT services on their own phones, tablets and browsers, often while working from home or on the road • This makes IT-user engagement more important than ever; they expect to interact with IT in a similarly handy manner. #dataed Source: David Hurwitz http://www.datacenterjournal.com/it/orchestrated-operations-five-keys-to-it-success/ PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 43© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Keys to Success: 6 Responses 1. Synchronize People with Process • Entire operations staff should organize around a single process management system. This doesn’t need to occur in one phase 2. Systematize Demand Management • Use a unified demand management system to pull work through IT and to unify ops with dev. • Specific to ops, such a demand management system provides a consistent response mechanism for 100 percent of the work undertaken by sys admins and operators. This gives IT a web-mobile face 3. Automate, Automate, Automate • Automate all repetitive, time-critical tasks • Eliminate costs, e.g. quality issues and waste of time • Prime candidate; application release activities #dataed Source: David Hurwitz http://www.datacenterjournal.com/it/orchestrated-operations-five-keys-to-it-success/ PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 44© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Keys to Success: 6 Responses 4. Integrate People and System Processes • Capable of orchestrating domain automation systems • Examples: release automation and source and deployment code control 5. Rally around an Operations Calendar • Perfect visual control system for every part of ops • Live system, should take multiple forms: traditional calendar, Gantt chart, dependency tree and so on 6. Orchestrate Service Management • Service management is the most visible component of IT ops and also the one that is the most process mature • ITSM, however, remains stuck in the 20th century in too many shops. Orchestrated service management is process based, focused on moving work to conclusion instead of mere record keeping, and it is also visually configurable to keep up with ongoing process changes #dataed Source: David Hurwitz http://www.datacenterjournal.com/it/orchestrated-operations-five-keys-to-it-success/ PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 45© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Outline 1. Data Management Overview 2. What is data operations management? 3. Why is data operations management important? 4. Data Operations Management Building Blocks 5. Considerations for improving data operations management within your organization 6. Guiding Principles & Best Practices 7. Take Aways, References & Q&A Tweeting now: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 46© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Guiding Principles 1. Write everything down. 2. Keep everything. 3. Whenever possible, automate a procedure. 4. Focus to understand the purpose of each task, manage scope, simplify, do one thing at a time. 5. Measure twice, cut once. #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 47© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Guiding Principles 6. Don’t panic; react calmly and rationally, because panic causes more errors. 7. Understand the business, not just the technology. 8. Work together to collaborate, be accessible, audit each other’s work, share your knowledge. 9. Use all of the resources at your disposal. 10. Keep up to date. #dataed from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 48© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Outline 1. Data Management Overview 2. What is data operations management? 3. Why is data operations management important? 4. Data Operations Management Building Blocks 5. Considerations for improving data operations management within your organization 6. Guiding Principles & Best Practices 7. Take Aways, References & Q&A Tweeting now: #dataed PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 49© Copyright this and previous years by Data Blueprint - all rights reserved!
    • from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International TITLE References PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 50© 57 - datablueprint.com Copyright this and previous years by Data Blueprint - all rights reserved! 1/26/2010 © Copyright this and previous years by Data Blueprint - all rights reserved!
    • from The DAMA Guide to the Data Management Body of Knowledge © 2009 by DAMA International TITLE References PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 51© 58 - datablueprint.com Copyright this and previous years by Data Blueprint - all rights reserved! 1/26/2010 © Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Questions? + = It’s your turn! Use the chat feature or Twitter (#dataed) to submit your questions to Peter now. PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 52© Copyright this and previous years by Data Blueprint - all rights reserved!
    • TITLE Upcoming Events May Webinar: How Safe is Your Data? Data Security Webinar May 15, 2012 @ 2:00 PM ET/11:00 AM PT June Webinar: Master Data Management: Quality is not an Option but a Requirement June 12, 2012 @ 2:00 PM ET/11:00 AM PT Sign up here: • www.datablueprint.com/webinar-schedule • www.Dataversity.net Brought to you by: PRODUCED BY CLASSIFICATION DATE SLIDE DATA BLUEPRINT 10124-C W. BROAD ST, GLEN ALLEN, VA 23060 EDUCATION 4/10/2012 53© Copyright this and previous years by Data Blueprint - all rights reserved!