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SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
SaaS Success Stories: Making CMS Solutions Affordable!
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SaaS Success Stories: Making CMS Solutions Affordable!

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* Are you in the midst of going through a formal evaluation and procurement process to purchase a DITA/XML content management system? …

* Are you in the midst of going through a formal evaluation and procurement process to purchase a DITA/XML content management system?
* Do you have a small group and not much budget to invest in technology?
* Do you have some users that only need occasional access to a system?
* Do you have “peak periods” with heavy production workloads?

What if you could have a complete XML-based end-to-end solution for managing and producing multilingual content...for about the same price as you pay for your departmental phone bill?

“Software as a Service (SaaS)” is quickly becoming the preferred approach for many organizations to get access to technology that was previously difficult or impossible to afford for smaller/midsize businesses. This session will describe a number of successful implementations of the DocZone DITA CMS, translation, and single source publishing environment across a number of different industries.

* Are you in the midst of going through a formal evaluation and procurement process to purchase a DITA/XML content management system?
* Do you have a small group and not much budget to invest in technology?
* Do you have some users that only need occasional access to a system?
* Do you have “peak periods” with heavy production workloads?

What if you could have a complete XML-based end-to-end solution for managing and producing multilingual content...for about the same price as you pay for your departmental phone bill?

“Software as a Service (SaaS)” is quickly becoming the preferred approach for many organizations to get access to technology that was previously difficult or impossible to afford for smaller/midsize businesses. This session will describe a number of successful implementations of the DocZone DITA CMS, translation, and single source publishing environment across a number of different industries.

Publishing organizations have long recognized the value of migrating content to XML to attain the benefits of content reuse, reduced localization costs, and single-source publishing. But, many of these organizations have never been able to justify the high cost and long implementation cycles required to install an in-house XML content management solution.

Recently, a new alternative has emerged—the “Software as a Service (SaaS)” model, which offers a hosted XML content management environment on a subscription basis. According to leading research firm InfoTrends, over 40% of their survey respondents would either “prefer” or “definitely consider” a hosted content management solution.

This seminar will highlight the following topics:

* Critical success factors for evaluating XML content management solutions
* Comparison of the differences between a traditional “in-house” purchased CMS business model vs. a SaaS subscription-based business model
* New pricing models for SaaS solutions in a Web 2.0 world
* “Real life” case studies of successful DocZone SaaS implementations across a number of industries

Published in: Economy & Finance, Technology
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  • XML celebrated its 10 th birthday last year, and in that decade we have seen a fairly steady move to adoption of technologies based on this standard in the publishing community and techdoc communities. The reasons for moving content over to XML are compelling: content reuse, single-source publishing, faster turnaround times, and significantly lower costs for translating content into multiple languages. But, there have also been significant barriers to widespread adoption of these technologies, especially with regards to content management systems. These platforms are typically quite expensive, both in terms of software license and maintenance costs, as well as the associated implementation and integration services to bring these systems into full production use. In addition, it often takes 6-12 months or more to fully migrate to the new environment...and in the meantime, production schedules don't stop! The goal of today's session is to provide some advice from the perspective people who have lived through and successfully endured many implementation projects, in order to give you the chance to benefit from our experience. We'll also introduce the concept of the “Software as a Service” business model as a new, more affordable alternative to traditional software purchases and supplement that with some real-life case studies and success stories.
  • Transcript

    • 1. DocZone.com ® XML Content Management Success Stories
    • 2. Why XML Content Management?
      • Standards-based approach to content frees you from the trap of proprietary tools
      • Enables content “chunking” for optimal reuse
      • XML is format neutral, allowing for “push button publishing” to multiple output formats
      • XML complies with Unicode, enabling easy globalization of content
      Copyright © 2007 DocZone.com bv
    • 3. How does it work? Pre-translate content and alert translators Vendor localizes XML content PDF Publish to all output formats for all markets HTML Copyright © 2007 DocZone.com bv Collaborative review and approval Check content into repository XML XML XML Write/edit XML content Create graphics Store in repository Link with XML content
    • 4. Why doesn't everybody already have it?
      • High cost
        • Full solution typically has required the purchase of multiple tools from multiple vendors
        • Authoring tool, CMS, publishing tool, help authoring tool, translation tools, etc. (each with high-cost maintenance)
      Copyright © 2007 DocZone.com bv
    • 5. Why doesn't everybody already have it?
      • High cost
        • Full solution typically has required the purchase of multiple tools from multiple vendors
        • Authoring tool, CMS, publishing tool, help authoring tool, translation tools, etc. (each with high-cost maintenance)
      • Long time to fully deploy into production
        • Custom integration often required to make all of the components work together in a way that meets customer-specific requirements
        • Often requires a year or more to reach full production
        • Integration services can cost as much (or more than) the cost of the software components
        • Takes longer to achieve ROI
      Copyright © 2007 DocZone.com bv
    • 6. Making the business case for an XML CMS
      • Cost Avoidance (The 4 “R's”)
        • Reuse content at the component level
        • Repurpose content to multiple output formats
        • Review process can be streamlined and automated
        • Reduce translation costs dramatically!
      Copyright © 2007 DocZone.com bv
    • 7. Example: Content Reuse (Reuse XML) Copyright © 2007 DocZone.com bv
    • 8. Example: Content Reuse (Reuse Images) Copyright © 2007 DocZone.com bv
    • 9. Example: Content Reuse (Leverage Translation Memory) Copyright © 2007 DocZone.com bv
    • 10. Example: Content Repurposing Copyright © 2007 DocZone.com bv
    • 11. Example: Content Repurposing Copyright © 2007 DocZone.com bv
    • 12. Example: Content Repurposing Publish to HTML Copyright © 2007 DocZone.com bv
    • 13. Example: Content Repurposing Copyright © 2007 DocZone.com bv
    • 14. Example: Review process automation Copyright © 2007 DocZone.com bv
    • 15. Example: Review process automation Copyright © 2007 DocZone.com bv
    • 16. Example: Reduce translation costs Copyright © 2007 DocZone.com bv
    • 17. Example: Reduce translation costs Copyright © 2007 DocZone.com bv
    • 18. Example: Reduce translation costs Copyright © 2007 DocZone.com bv
    • 19. Making the business case for an XML CMS
      • Cost Avoidance (The 4 “R's”)
        • Reuse content at the component level
        • Repurpose content to multiple output formats
        • Review process can be streamlined and automated
        • Reduce translation costs dramatically!
      • Increase Revenues!
        • Derivative products can be easily spun off by creating new “collections” of content objects
        • Personalized delivery based on end-user attributes
        • New delivery platforms can easily be launched (e.g., PDA, mobile phone, e-book, etc.)
        • Difficult to quantify up front, but the value? Priceless!
      Copyright © 2007 DocZone.com bv
    • 20. The SaaS business model greatly reduces your risk!
      • Conventional vendor:
        • Charge customers most or all of the money at time of purchase, before system is even installed
        • Customer implements system (often with an integrator)
        • Charge 18-20% annually for support
        • No vendor accountability for failure
      • SaaS Vendor:
        • Vendor configures system (minimal customization)
        • Monthly/annual license payments do not start until system is “production-ready”
        • Penalties to vendor if SLA metrics are not met
        • One vendor supports entire end-to-end environment
        • “ This cultural difference consistently trips up conventional vendors when they try to adopt the on-demand model!” (Phil Wainewright, zdNet)
      Copyright © 2007 DocZone.com bv
    • 21. Case Studies
      • Medical Device Manufacturer
        • Using the DocZone environment to create topic-based content, localize into 12 languages, and automatically produce PDF user guides and an online help knowledgebase
      • Utility/Nuclear Energy
        • Using the DocZone platform for creation of regulated licensing documents for review and approval by the Nuclear Regulatory Commission
      • Automotive manufacturer
        • Using DocZone to facilitate the creation, localization, and automated publishing of glove box manuals in several languages, including bidirectional languages such as Arabic
      • High-tech manufacturer
        • Using DocZone to create product manuals and online help in English and Japanese
      Copyright © 2007 DocZone.com bv
    • 22.
      • Dan Dube
      • Managing Director, US Operations
      • T: +1 603 488 5008
      • M: +1 603 785 3052
      • Email: ddube@doczone.com
      • www.doczone.com

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