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Improving Findability: The Role of Information Architecture in Effective Search

by Content Management Strategist at The Content Wrangler, Inc. on Nov 13, 2007

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Presented at Documentation and Training East 2007 by Seth Earley -- Search is not just a plug in or a utility. While "just Googling" for information works on the web, there are numerous reasons why ...

Presented at Documentation and Training East 2007 by Seth Earley -- Search is not just a plug in or a utility. While "just Googling" for information works on the web, there are numerous reasons why this is not always the best approach for intranets and individual web sites.

This slide deck explores the role of information architecture and discusses 5 important strategies for improving search including tuned search, metadata and tagging, faceted search, term expansion and disambiguation, and results clustering.

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Improving Findability: The Role of Information Architecture in Effective Search Improving Findability: The Role of Information Architecture in Effective Search Presentation Transcript