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IT Methodologies

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A crash course IT methodologies by Joris Verhuyck: background, evolution, most used methods etc.

A crash course IT methodologies by Joris Verhuyck: background, evolution, most used methods etc.

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  • Other:RiskProcessImprovementPortfolio / Program Management
  • Transcript

    • 1. IT Buzzword BingoLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 2. Agenda• The IT Organization – background• Definitions• Evolution of IT methodologies• Overview of existing methodologies• Explanation of the most used methods – What do they mean? – Which questions can you ask to evaluate candidates? Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 3. The IT OrganizationLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 4. IT Organization vs Projects OrganizationLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 5. Definitions• Methodology• Framework• Standard• Best Practice• IT Management• Project Management• Development• Hybrid• Process Improvement Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 6. EvolutionLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 7. Evolutie per segmentLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 8. Existing methodologies – An overviewRapid Application Development,Scrum, Agile, Waterfall, V-Model,ITIL, PMBoK, PRINCE2, Six Sigma,CMMI, Unified Process, Microsoft SolutionsFramework, Feature Driven Development,Extreme Programming, Kanban, Spiral, TOGAF,COBIT, IT Balanced Scorecard, ISO 20000, Systems Engineering,Rational Unified Process, TenStep PM Process, ISO 27001:2005, JointApplication Design, Crystal, Agile Unified Process, Open Unified Process, Essential Unified Process,Systems Development Lifecycle, OpenSDLC, Dynamic Systems Development, TickIT, King III, MOF4, ASL, BiSL, OPM3, AS 8015-2005, CGEIT, ISO 29382,IT Governance Framework, MoP, MoV, Evo, Euromethod, ISPL, MSP, M_o_R, CRISC P3O, P3M3, ISO 38500, Calder Moir Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 9. Methodology Types• IT Management• Project Management• Development• Hybrids• Others, e.g.: – Process improvement – Risk – Portfolio Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 10. Systems Engineering• Developed at Bell Telephone Laboratories• Institutionalized in USAF in 1946 (“systems analysis” – at this moment a part of SE)• DoD: institutionalized in the 40’ies• Used by the DoD, DoE, NASA...• 1990: National Council on Systems Engineering (NCOSE)• 1995: International Council on Systems Engineering (INCOSE)• In other words: the oldest (PM) methodology PM Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 11. Waterfall HBLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 12. PMBoK• Project Management Institute: °1969• 1976: first seminars• 1981: approval to formalize procedures, concepts…• 1987: Project Management Body of Knowledge (“PMBoK”)• 1996, 2000, 2004 & 2009: Updates of the PMBoK. (1st, 2nd, 3rd, 4th revision) PM Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 13. PMBoK Process Groups• Initiating• Planning• Executing• Monitoring and Controlling• Closing Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 14. PMBoK Knowledge Areas• Project Integration Management• Project Scope Management• Project Time Management• Project Cost Management• Project Quality Management• Project Human Resource Management• Project Communications Management• Project Risk Management• Project Procurement Management Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 15. PMBoK Certifications• Certified Associate in Project Management (CAPM) – 1500hrs of working in a project team – OR, 23hrs of formal education• Project Management Professional (PMP) – Education and experience – Agreed to code of professional conduct – Passed examination – Continued certification requirements • I.e. ongoing project management experience • Examination renewal every three years Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 16. PRINCE2● Developed from a PROMPTII basis, a PM methodology invented by Simpact Systems Ltd in 1976● PROMPTII was the standard for British goverment IT projects, already in 1979● PRINCE® (PRojects IN Controlled Environments)’s name originated in 1989 ; the methodology got further formalized by the CCTA (Central Computer and Telecommunications Agency)● In 1989 PROMPTII was completely replaced by PRINCE® for projects within the British government● In 1996 PRINCE2 ® is released as an answer to general feedback about Project Management. It marks PRINCE2’s departure from being “IT Only” PRINCE2® received updated in 2002 and 2005; a last – major -update in● 2009. PM Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 17. PRINCE2:2009 Principles• Learn from Experience• Manage by Stages• Manage by Exception• Continued Business Justification• Defined Roles and Responsibilities• Focus on Products• Tailor to Suit the Project Environment Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 18. PRINCE2:2009 Processes• Starting up a Project• Directing a Project• Initiating a Project• Managing a Stage Boundary• Controlling a Stage• Managing Product Delivery• Closing a Project Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 19. PRINCE2:2009 Themes• Business Case• Organization• Plans• Quality• Risk• Changes• Progress Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 20. PRINCE2:2009 Techniques• Product Based Planning• Quality Review Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 21. PRINCE2 Certifications• PRINCE2 Foundation• PRINCE2 Practitioner Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 22. V-Model HBLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 23. Spiral HBLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 24. Six Sigma• Developed by Motorola• goal: reduce production errors / deviation – Variation costs money!• DMAIC• Green Belt -> Black Belt –> Champion• (Production) Process improvement! Other Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 25. Six Sigma Certifications• Six Sigma yellow belt• Six Sigma green belt• Six Sigma black belt• Six Sigma master black belt Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 26. CMMI• Capability Maturity Model Integration• Process Improvement• Capability vs Maturity• Levels 1 to 5• Process Areas Other Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 27. CMMI Levels• Level 1: Initial• Level 2: Managed• Level 3: Defined• Level 4: Quantitatively Managed• Level 5: Optimizing Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 28. CMMI Core Process Areas Abbr Name Area MLCAR Causal Analysis and Resolution Support 5CM Configuration Management Support 2DAR Decision Analysis and Resolution Support 3IPM Integrated Project Management Project Management 3MA Measurement and Analysis Support 2OPD Organizational Process Definition Process Management 3OPF Organizational Process Focus Process Management 3OPM Organizational Performance Management Process Management 5OPP Organizational Process Performance Process Management 4OT Organizational Training Process Management 3PMC Project Monitoring and Control Project Management 2PP Project Planning Project Management 2PPQA Process and Product Quality Assurance Support 2QPM Quantitative Project Management Project Management 4REQM Requirements Management Project Management 2RSKM 179 , Risk Management +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be Laar B-2180 Ekeren – Tel Project Management 3
    • 29. CMMI Certifications• CMMI Practitioner• CMMI Instructor• SCAMPI B & C Team Leader• SCAMPI Lead Appraiser• Standard CMMI Appraisal Method for Process Improvement Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 30. ITIL• IT Infrastructure Library – 1. ITIL Service Strategy – 2. ITIL Service Design – 3. ITIL Service Transition – 4. ITIL Service Operation – 5. ITIL Continual Service Improvement• 1989 -> 1996: increase to over 30 books• 2001: ITIL v2• 2007: ITIL v3• Service Oriented! IT Mgt Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 31. ITIL Service Strategy• Service Portfolio Management• Demand Management• IT Financial Management Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 32. ITIL Service Design• Service Catalogue Management• Service Level Management• Risk Management• Capacity Management• Availability Management• IT Service Continuity Management• Information Security Management• Compliance Management• IT Architecture Management• Supplier Management Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 33. ITIL Service Transition• Service Asset and Configuration Mgnt• Service Validation and Testing• Evaluation• Release Management• Change Management• Knowledge Management Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 34. ITIL Service Operation• Event Management• Incident Management• Problem Management• Request Fulfilment• Access Management Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 35. ITIL CSI• Service Level Management• Service Measurement and Reporting• Continual Service Improvement Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 36. ITIL CertificationsLaar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 37. Scrum• Name originated in Rugby – refers to gathering up the players after incidents• Is one of the “Agile” ways• 3 Questions: – What have you done yesterday? – What will you do today? – Do you have any issues?• Scrum Master, Product Owner, Team Members• Daily scrum, sprint turning point, sprint planning, sprint retrospective• - Dev Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 38. Scrum certificates• Certified Scrum Master• Certified Scrum Product Owner• Certified Scrum Developer• Certified Scrum Professional• Certified Scrum Trainer• Certified Scrum Coach Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be
    • 39. Agile• We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: – Individuals and interactions over processes and tools – Working software over comprehensive documentation – Customer collaboration over contract negotiation – Responding to change over following a plan• That is, while there is value in the items on the right, we value the items on the left more. Dev Laar 179 , B-2180 Ekeren – Tel +32 (0)3 640 01 67 – Fax +32 (0)3 640 01 69 – www.ac-e.be – info@ac-e.be