Discover the Benefits of Cloud Computing with Google Apps and Salesforce.com

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Hard economic times demand that organizations become significantly more efficient in how they operate, and develop creative and innovative ways of looking at their programming, infrastructure and fundraising. In this workshop, Marc Baizman, Technology Manager for Root Cause will show you how to save costs on IT by moving your infrastructure to the cloud, specifically talking about Google Apps and Salesforce.com.

The session will give you:
• A basic understanding of cloud computing and what it means for your bottom line
• An overview of Google Apps; Google's free communication, collaboration and publishing tools
• How to sign up for Google Apps for your nonprofit
• An overview of Salesforce.com, a web-based Constituent Relationship Management system
• How to sign up for Salesforce.com for your nonprofit
• Where to go for more information and help

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Discover the Benefits of Cloud Computing with Google Apps and Salesforce.com

  1. 1. Cloud Computing Workshop Marc Baizman © Marc Baizman 2009. Not to be used without permission.
  2. 2. Today’s Agenda • Commandments • Introductions • What the heck is “cloud computing”? • Why should I care about it? • What is Google Apps? • How do I get it for my nonprofit? • What is Salesforce? • How do I get it for my nonprofit? • Where can I go for more help? • Any other questions?
  3. 3. • Please interact! • Questions are ok! • Try not to use jargon (or explain if you do) Commandments • Have fun AND learn something new!
  4. 4. • Name • Title • Organization • Goals for today • Favorite food
  5. 5. What the heck is Cloud Computing? • Jargon? • Marketing tool? • “Software as a Service” (SaaS) • What do YOU think? PLEASE SHARE!
  6. 6. What the heck is Cloud Computing? Cloud computing is a style of computing in which scalable and often “virtualized” resources are provided as a service over the Internet … I know, lots of jargon. Let’s break it down.
  7. 7. THEN NOW
  8. 8. Then vs. Now 1960’s 1980’s Today Mainframe Client/server • Buy servers • Rent what you need • Buy and support client • No large infrastructure devices • Pay as you go model • Build private network • Public internet, private • Install software, DBs encryption • Buy or build apps
  9. 9. Relative Cost Comparison
  10. 10. Two Factor Authentication
  11. 11. Scalability
  12. 12. Sounds great…but are there negatives?
  13. 13. Someone else is driving
  14. 14. Get stuck
  15. 15. Stability
  16. 16. Who is in the cloud? Cloud computing is being used by thousands of qualified nonprofits.
  17. 17. Who are the vendors? These vendors offer cloud computing solutions that provide event management, database, email, mass email, document sharing, mail merge, surveys, chat and more.
  18. 18. • Email Pair Share :) • Calendar • File sharing • Happy? • Why or why not? • Heard anything about Google?
  19. 19. What is Google Apps? Private-label versions of the following: • Email • Documents • Calendar • Sites • Contacts • Video
  20. 20. Live Demo!
  21. 21. Sign up for Google Apps here: http://www.google.com/nonprofits/
  22. 22. Wait about 2 weeks for Education Upgrade While you’re waiting…see what’s coming! http://feeds2.feedburner.com/GoogleAppsUpdates
  23. 23. Got some questions? Ask other NPOs! http://groups.google.com/group/ googlefornonprofits-discuss
  24. 24. Still got questions? Ask GApps admins! http://www.google.com/support/ forum/p/Google+Apps?hl=en
  25. 25. Google Support – 24-48 hr response? Can’t hurt, but don’t hold your breath
  26. 26. Don’t forget to check GApps Status! http://www.google.com/appsstatus
  27. 27. Tips for a successful migration • Sell your team on the benefits of Google! • Use the Google Email Uploader to upload mail http://mail.google.com/mail/help/ email_uploader.html • Enable off-line email – now available in Labs
  28. 28. A couple of handy Admin Settings • Enable Labs for everyone (off-line access!) • Enable Mobile Sync • Enable Next-generation Control Panel • Don’t forget to turn off the ads!
  29. 29. Pair Share :) • Contacts • Donations • Happy? • Why or why not? • Heard anything about SF?
  30. 30. What is Salesforce? • Contact/Constituent Relationship Manager • Track calls, emails, notes, docs • “Sales” could be “Donations” or “Grants” or “Volunteer Projects” or…
  31. 31. Sign up for Salesforce for your NPO http://salesforcefoundation.org/ default-trial-signup Two choices! You must choose wisely!
  32. 32. Live Demo!
  33. 33. “Standard” CRM vs. Nonprofit Starter Pack
  34. 34. Wait about 3 weeks for Trial Upgrade While you’re waiting…learn about the platform! http://www.salesforce.com/community/
  35. 35. You can actually use Help and Training! Built-in and on every screen (names might be different)
  36. 36. Lots of Web Resources
  37. 37. Local Boston Nonprofit User Group http://usergroups.salesforce.com
  38. 38. Activate Google and SF Integration
  39. 39. From Here to the Clouds!
  40. 40. Board Development Program Staff Operations Members Salesforce (Contact and Donor Management) Google Apps (Email/Calendar/Chat/File Sharing)
  41. 41. Need more help? • www.nten.org • www.techsoup.org • www.idealware.org • www.google.com/nonprofits • www.salesforcefoundation.org • beth.typepad.com • Email me! mbaizman@rootcause.org
  42. 42. Consultant Directories • Google Apps – http://www.google.com/enterprise/marketplace • Salesforce – http://salesforcefoundation.org/partners/ consulting
  43. 43. Today’s Agenda • Commandments • Introductions • What the heck is “cloud computing”? • Why should I care about it? • What is Google Apps? • How do I get it for my nonprofit? • What is Salesforce? • How do I get it for my nonprofit? • Where can I go for more help? • Any other questions?
  44. 44. Any other questions???

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