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EMAIL MARKETING
COMMUNICATEDIRECTLYWITHYOURCUSTOMERS
HOUSEKEEPING ITEMS
•  Please	
  sign	
  in	
  on	
  the	
  sign	
  in	
  sheet	
  
•  Next	
  week’s	
  presenta4on:	
  How	
  to	
  create	
  a	
  
business	
  website	
  
•  Feel	
  free	
  to	
  work	
  off	
  of	
  you	
  laptops!	
  
•  WiFi	
  Password:	
  password	
  
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
ABOUT US
AllegraDemerjian
DigitalCommunicationsManager
allegra@theabbiagency.com
@allegradem
NicoleDuxbury
SocialMediaCoordinator
nicoled@theabbiagency.com
@nicoleduxbury
PART 1:
GETTING STARTED
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
WHAT IS EMAIL MARKETING?
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
DO I NEED EMAIL MARKETING?
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
DoIhavea
consistentflowof
informationto
pushout?
DoIhavedeals
andother
exclusiveoffers
thatwouldwork?
Areotherkey
playersinmy
industryusing
emailmarketing?
WHICH PLATFORM SHOULD I USE?
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
WHICH PLATFORM SHOULD I USE?
MailChimp
•  Customizable	
  templates	
  
•  Op4mized	
  for	
  mobile	
  
•  User-­‐friendly	
  
•  A/B	
  Split	
  Tes4ng	
  
•  In-­‐depth	
  reports	
  on	
  performance	
  
•  Geoloca4on	
  and	
  segmenta4on	
  
op4ons	
  
•  Social	
  media	
  integra4on	
  
•  Pricing	
  based	
  on	
  list	
  size	
  
•  Schedule	
  emails	
  
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
WHICH PLATFORM SHOULD I USE?
Constant
Contact
•  Drag	
  &	
  Drop	
  edi4ng	
  
•  Customizable	
  email	
  templates	
  
•  Social	
  media	
  integra4on	
  
•  Support	
  via	
  phone,	
  email,	
  chat,	
  
videos	
  and	
  more	
  
•  Free	
  30	
  day	
  trial	
  
•  Pricing	
  based	
  on	
  list	
  size	
  
•  Schedule	
  emails	
  
•  Nega4ves:	
  no	
  customiza4on	
  for	
  
advanced	
  users;	
  lacks	
  
autoresponders	
  
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
WHICH PLATFORM SHOULD I USE?
Emma
•  Customizable	
  &	
  mobile-­‐
op4mized	
  templates	
  
•  Response	
  tracking	
  
•  Google	
  Analy4cs	
  integra4on	
  
•  Easy	
  drag	
  &	
  drop	
  design	
  tools	
  
•  Beau4ful	
  interface	
  
•  60	
  day	
  free	
  trial	
  
•  Unlimited	
  image	
  hos4ng	
  space	
  
•  Scheduled	
  emails	
  
•  List	
  customiza4on	
  &	
  
segmenta4on	
  
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
PART 2:
CREATE YOUR STRATEGY
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
BUILD A STRONG EMAIL LIST
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
Tips	
  for	
  your	
  email	
  list:	
  
•  Quality	
  over	
  quan4ty	
  
•  Follow	
  the	
  rules	
  
•  Opt-­‐in	
  and	
  Opt-­‐out	
  
•  Don’t	
  just	
  add	
  random	
  contacts	
  
•  Don’t	
  buy/sell	
  lists	
  
•  Feature	
  on	
  your	
  website	
  
•  Double	
  opt-­‐in	
  
•  Be	
  honest	
  &	
  straigh^orward	
  
•  Build	
  off	
  of	
  your	
  current	
  subscribers	
  
•  Contes4ng	
  and	
  incen4vizing	
  
•  Use	
  your	
  assets	
  to	
  encourage	
  sign	
  
ups	
  
•  Promote	
  on	
  social	
  media	
  
PREPARE AND STRATEGIZE
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
Build	
  an	
  Ed	
  Cal	
  of	
  topics	
  
	
  
Timing	
  
•  Be	
  consistent	
  
•  Pick	
  op4mal	
  4mes	
  
•  Thursdays,	
  9-­‐11am	
  or	
  2-­‐3pm	
  
	
  
Frequency	
  
•  Objec4ve:	
  Value	
  
•  Be	
  more	
  concerned	
  on	
  amount	
  of	
  valuable	
  
content	
  you	
  have	
  to	
  send	
  
•  Feel	
  out	
  your	
  audience	
  
•  Recommend:	
  cover	
  one	
  topic	
  per	
  email	
  
PART 3:
SEND YOUR EMAIL
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
HOW TO SET UP YOUR EMAIL
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
Design	
  
•  Use	
  templates	
  
•  Contract	
  out	
  
	
  
How	
  to	
  get	
  your	
  email	
  open	
  
•  Don’t	
  be	
  clever,	
  be	
  straigh^orward	
  
•  Use	
  power	
  words	
  &	
  numbers	
  
•  Keep	
  it	
  short	
  –	
  120	
  characters	
  max	
  
•  Make	
  it	
  “from”	
  you	
  
•  Experiment	
  with	
  A/B	
  tes4ng	
  
•  Make	
  it	
  sound	
  &	
  feel	
  exclusive	
  
•  Build	
  trust	
  &	
  expecta4on	
  over	
  4me	
  
HOW TO CREATE YOUR EMAIL
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
Keep	
  it	
  short	
  
•  Preview	
  ar4cles	
  &	
  deals	
  
•  Link	
  back	
  to	
  website	
  
	
  
Make	
  it	
  Visual	
  
•  Include	
  pictures	
  and	
  videos	
  as	
  much	
  
as	
  possible	
  
	
  
Connect	
  your	
  social	
  and	
  website	
  
	
  
HOW TO WRITE YOUR EMAIL
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
Make	
  emails	
  scan-­‐able	
  
	
  
Be	
  personal	
  and	
  down-­‐to-­‐earth	
  
•  Ask	
  ques4ons	
  
•  Don’t	
  follow	
  a	
  strict	
  formula	
  
•  Add	
  a	
  personal	
  touch	
  
•  Don’t	
  automate	
  your	
  gree4ng	
  
•  Use	
  the	
  word	
  “you”	
  
	
  
Don’t	
  waste	
  people’s	
  4me	
  
•  If	
  no	
  content	
  to	
  share,	
  don’t	
  send	
  an	
  
email	
  
•  Don’t	
  always	
  ask	
  for	
  things,	
  also	
  be	
  
useful	
  
	
  
	
  
MAKE YOUR EMAIL MATTER
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
WouldI
subscribeto
thislist?
WouldIopen
thisemail?
Arepeople
benefitting
fromthis?
WouldI
unsubscribe
fromthis?
WouldImake
apurchase?
MORE RESOURCES
•  The	
  Abbi	
  Agency	
  Blog	
  
•  MailChimp	
  Blog	
  
•  Constant	
  Contact	
  Blog	
  &	
  Trainings	
  
Email	
  Marke4ng	
  for	
  Your	
  Company	
   	
   	
   	
   	
   	
   	
   	
   	
   	
   	
  	
  	
  	
  	
  The	
  Abbi	
  Agency	
  
QUESTIONS?
THANK YOU
AllegraDemerjian
DigitalCommunicationsManager
allegra@theabbiagency.com
@allegradem
NicoleDuxbury
SocialMediaCoordinator
nicoled@theabbiagency.com
@nicoleduxbury

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Email Marketing Strategy in 40 Characters

  • 2. HOUSEKEEPING ITEMS •  Please  sign  in  on  the  sign  in  sheet   •  Next  week’s  presenta4on:  How  to  create  a   business  website   •  Feel  free  to  work  off  of  you  laptops!   •  WiFi  Password:  password   Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 4. PART 1: GETTING STARTED Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 5. WHAT IS EMAIL MARKETING? Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 6. DO I NEED EMAIL MARKETING? Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   DoIhavea consistentflowof informationto pushout? DoIhavedeals andother exclusiveoffers thatwouldwork? Areotherkey playersinmy industryusing emailmarketing?
  • 7. WHICH PLATFORM SHOULD I USE? Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 8. WHICH PLATFORM SHOULD I USE? MailChimp •  Customizable  templates   •  Op4mized  for  mobile   •  User-­‐friendly   •  A/B  Split  Tes4ng   •  In-­‐depth  reports  on  performance   •  Geoloca4on  and  segmenta4on   op4ons   •  Social  media  integra4on   •  Pricing  based  on  list  size   •  Schedule  emails   Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 9. WHICH PLATFORM SHOULD I USE? Constant Contact •  Drag  &  Drop  edi4ng   •  Customizable  email  templates   •  Social  media  integra4on   •  Support  via  phone,  email,  chat,   videos  and  more   •  Free  30  day  trial   •  Pricing  based  on  list  size   •  Schedule  emails   •  Nega4ves:  no  customiza4on  for   advanced  users;  lacks   autoresponders   Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 10. WHICH PLATFORM SHOULD I USE? Emma •  Customizable  &  mobile-­‐ op4mized  templates   •  Response  tracking   •  Google  Analy4cs  integra4on   •  Easy  drag  &  drop  design  tools   •  Beau4ful  interface   •  60  day  free  trial   •  Unlimited  image  hos4ng  space   •  Scheduled  emails   •  List  customiza4on  &   segmenta4on   Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 11. PART 2: CREATE YOUR STRATEGY Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 12. BUILD A STRONG EMAIL LIST Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   Tips  for  your  email  list:   •  Quality  over  quan4ty   •  Follow  the  rules   •  Opt-­‐in  and  Opt-­‐out   •  Don’t  just  add  random  contacts   •  Don’t  buy/sell  lists   •  Feature  on  your  website   •  Double  opt-­‐in   •  Be  honest  &  straigh^orward   •  Build  off  of  your  current  subscribers   •  Contes4ng  and  incen4vizing   •  Use  your  assets  to  encourage  sign   ups   •  Promote  on  social  media  
  • 13. PREPARE AND STRATEGIZE Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   Build  an  Ed  Cal  of  topics     Timing   •  Be  consistent   •  Pick  op4mal  4mes   •  Thursdays,  9-­‐11am  or  2-­‐3pm     Frequency   •  Objec4ve:  Value   •  Be  more  concerned  on  amount  of  valuable   content  you  have  to  send   •  Feel  out  your  audience   •  Recommend:  cover  one  topic  per  email  
  • 14. PART 3: SEND YOUR EMAIL Email  Marke4ng  for  Your  Company                              The  Abbi  Agency  
  • 15. HOW TO SET UP YOUR EMAIL Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   Design   •  Use  templates   •  Contract  out     How  to  get  your  email  open   •  Don’t  be  clever,  be  straigh^orward   •  Use  power  words  &  numbers   •  Keep  it  short  –  120  characters  max   •  Make  it  “from”  you   •  Experiment  with  A/B  tes4ng   •  Make  it  sound  &  feel  exclusive   •  Build  trust  &  expecta4on  over  4me  
  • 16. HOW TO CREATE YOUR EMAIL Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   Keep  it  short   •  Preview  ar4cles  &  deals   •  Link  back  to  website     Make  it  Visual   •  Include  pictures  and  videos  as  much   as  possible     Connect  your  social  and  website    
  • 17. HOW TO WRITE YOUR EMAIL Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   Make  emails  scan-­‐able     Be  personal  and  down-­‐to-­‐earth   •  Ask  ques4ons   •  Don’t  follow  a  strict  formula   •  Add  a  personal  touch   •  Don’t  automate  your  gree4ng   •  Use  the  word  “you”     Don’t  waste  people’s  4me   •  If  no  content  to  share,  don’t  send  an   email   •  Don’t  always  ask  for  things,  also  be   useful      
  • 18. MAKE YOUR EMAIL MATTER Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   WouldI subscribeto thislist? WouldIopen thisemail? Arepeople benefitting fromthis? WouldI unsubscribe fromthis? WouldImake apurchase?
  • 19. MORE RESOURCES •  The  Abbi  Agency  Blog   •  MailChimp  Blog   •  Constant  Contact  Blog  &  Trainings   Email  Marke4ng  for  Your  Company                              The  Abbi  Agency   QUESTIONS?