Impact of the Economy on IT Spending Exclusive CIO Magazine Survey October 2008

Budgets Decreasing Q: Compared to the past 12 months, will your overall IT budget in the next 12 months increase, decrease or remain the same? October 2008 March 2008 June 2008 Increase 49% Remain the Same 26% Decrease 26% Remain the Same 20% Decrease 17% Increase 63% Remain the Same 34% Increase 26% Decrease 40% Source: October 2008 CIO Magazine IT Budget & Staffing Survey

Budget Category Trend IT Compensation Costs Software Hardware Telecommunications Outsourced IT Services Increase Decrease Remain the Same 37% 34% 33% 25% 24% 18% 37% 36% 29% 29% 45% 29% 35% 45% 43% Q: Will your budget within each of the following categories increase, decrease or remain the same in the next 12 months compared to the past 12 months? Source: October 2008 CIO Magazine IT Budget & Staffing Survey

Contingency Plan Yes, Contingency plan currently in place 51% No, Planning to implement a contingency plan 26% No plans for contingency plan 23% Q: Do you have a contingency plan in place in the event you need to make cuts to your IT budget? October 2008 June 2008 No, Planning to implement a contingency plan 20% Yes, Contingency plan currently in place 48% No plans for contingency plan 32% Source: October 2008 CIO Magazine IT Budget & Staffing Survey

Implementing the Contingency Plan No plans to implement at this time 48% Currently implementing 35% Planning to implement in the next 6 months 17% Q: Are you implementing or planning to implement your contingency plan? (base: 123) Source: October 2008 CIO Magazine IT Budget & Staffing Survey

Business Measures Being Taken Postpone discretionary IT projects Freeze It Hiring Renegotiate IT vendor contracts Restrict IT travel Freeze of postpone desktop refresh Consider alternative IT models Reduce spending on training for IT staff Reduce IT headcount Reduce spending on IT contractors and consultants Started in the last 6 months Plan to start in the next 6 months No plans at this time 26% 46% 46% 45% 44% 31% 49% 25% 23% 23% 13% 23% 12% 21% 15% 16% 13% 11% 28% 41% 31% 43% 35% 54% 58% 62% 66% Q: Which of the following measures has your IT organization taken of is considering taking as a result of current economic conditions? Source: October 2008 CIO Magazine IT Budget & Staffing Survey

Primary Focus of IT Investments Enable business process innovation 33% Lower the operating cost of IT 24% Manage IT infrastructure more efficiently 23% Create topline revenue growth 20% Q: What will be the primary focus of your investments in the next 12 months? (select one) Enable business process innovation 38% Create topline revenue growth 21% Manage IT infrastructure more efficiently 19% Lower the operating cost of IT 22% June 2008 October 2008 Source: October 2008 CIO Magazine IT Budget & Staffing Survey

Factors Driving IT Investments Q: What will be the most important factor driving your IT investments the next 12 months? Source: October 2008 CIO Magazine IT Budget & Staffing Survey

IT Purchase Decisions and the Economy No 51% Yes 35% Not sure 14% Q: Will current economic conditions cause IT purchase decisions to be pushed higher within your IT organization? Source: October 2008 CIO Magazine IT Budget & Staffing Survey

Technology Purchases Q: In the past 6 months have you delayed or cancelled any technology purchases as a result of unfavorable financing terms or conditions from a vendor or lending institutions? (select all that apply). Base: 243 Source: October 2008 CIO Magazine IT Budget & Staffing Survey Percent of sample answering Count In the next 6 months do you anticipate delaying or cancelling any technology purchases as a result of unfavorable financing terms or conditions from a vendor or lending institution? (select all that apply) Base: 243 59% 143 No 10% 25 Yes, expect to cancel 35% 85 Yes, expect to delay

Methodology The CIO IT Budget & Staffing survey was conducted online between October 17 and October 22, 2008 with the objective of gauging how current economic conditions are impacting IT spending plans. An email invitation containing a link to the survey was served on CIO.com and sent to a sample from the CIO customer database. Survey findings are based on 243 respondents. The margin of error on a sample size of 243 is +/- 6.3 percent. Percents on questions where respondents could select only one answer may not sum to 100 due to rounding. Source: October 2008 CIO Magazine IT Budget & Staffing Survey

The CIO IT Budget & Staffing survey was conducted online between October 17 and October 22, 2008 with the objective of gauging how current economic conditions are impacting IT spending plans. An email invitation containing a link to the survey was served on CIO.com and sent to a sample from the CIO customer database.

Survey findings are based on 243 respondents.

The margin of error on a sample size of 243 is +/- 6.3 percent. Percents on questions where respondents could select only one answer may not sum to 100 due to rounding.

Respondent Profile All respondents indicated they are the top IT executive at their company or business unit. A broad range of industries are represented including education (10 percent), manufacturing (8 percent), finance (7 percent), wholesaler/retailer/distributor (6 percent) and healthcare (6 percent) and government (5 percent). Company size distribution is as follows: <$100 million: 34 percent, $100 million - $999.9 million: 34 percent, $1 billion or more: 18 percent, not applicable/non-profit: 11 percent (2 percent of respondents were unsure). Source: October 2008 CIO Magazine IT Budget & Staffing Survey

All respondents indicated they are the top IT executive at their company or business unit.

A broad range of industries are represented including education (10 percent), manufacturing (8 percent), finance (7 percent), wholesaler/retailer/distributor (6 percent) and healthcare (6 percent) and government (5 percent).

Company size distribution is as follows: <$100 million: 34 percent, $100 million - $999.9 million: 34 percent, $1 billion or more: 18 percent, not applicable/non-profit: 11 percent (2 percent of respondents were unsure).