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Influencing Skills for HR Professionals CIPD Special Interest Group -  Career Development South East Essex Branch
Key Skills & Attributes <ul><li>We conducted a non-scientific survey amongst you and the voting was clear.  The skills and...
Key Personal Styles <ul><li>Logic focus and Introvert </li></ul><ul><li>Cognitive </li></ul><ul><li>Empathetic and Extrove...
Behavioural <ul><li>Action - Like getting things done </li></ul><ul><li>Like a clear role and set of objectives </li></ul>...
Behavioural  contd… <ul><li>At their best: </li></ul><ul><li>Will endeavour to make progress no matter what the odds </li>...
Behavioural  contd… <ul><li>Need to ensure they: </li></ul><ul><li>Do not dominate  </li></ul><ul><li>Do not create unnece...
Cognitive <ul><li>Analytical </li></ul><ul><li>Naturally conservative </li></ul><ul><li>Detail conscious and precise </li>...
Cognitive  contd <ul><li>At their best: </li></ul><ul><li>Analyse and interpret data on which to make decisions </li></ul>...
Cognitive  contd <ul><li>However, they must beware: </li></ul><ul><li>Being too analytical </li></ul><ul><li>Confusing oth...
Interpersonal  <ul><li>Team players </li></ul><ul><li>Build a cohesive team atmosphere </li></ul><ul><li>Resolve interpers...
Interpersonal  contd.. <ul><li>At their best: </li></ul><ul><li>Are helpful and protective </li></ul><ul><li>Supportive an...
Interpersonal  contd.. <ul><li>They must beware: </li></ul><ul><li>Being too ‘motherly’ </li></ul><ul><li>To responsive to...
Affective  <ul><li>Very expressive and creative </li></ul><ul><li>Politically astute and sensitive </li></ul><ul><li>Persu...
Affective  contd.. <ul><li>At their best: </li></ul><ul><li>Sensitive to others expectations </li></ul><ul><li>See mutual ...
Affective  contd.. <ul><li>However, they must beware: </li></ul><ul><li>Concealing own views and seeming untrustworthy </l...
Next Event <ul><li>Transactional Analysis – What do you say after you say Hello? </li></ul><ul><li>Speaker: Peter Watts, C...
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Influencing Skillsfor Hr Professionals[2]

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Transcript of "Influencing Skillsfor Hr Professionals[2]"

  1. 1. Influencing Skills for HR Professionals CIPD Special Interest Group - Career Development South East Essex Branch
  2. 2. Key Skills & Attributes <ul><li>We conducted a non-scientific survey amongst you and the voting was clear. The skills and attributes you see in influential people at work are: </li></ul><ul><ul><ul><li>Confidence </li></ul></ul></ul><ul><ul><ul><li>Honesty and integrity </li></ul></ul></ul><ul><ul><ul><li>Passion and enthusiasm </li></ul></ul></ul><ul><ul><ul><li>Good communication skills </li></ul></ul></ul><ul><li>This means we must work on incorporating those behaviours and skills in our own conduct if we are to increase our powers of influence </li></ul>
  3. 3. Key Personal Styles <ul><li>Logic focus and Introvert </li></ul><ul><li>Cognitive </li></ul><ul><li>Empathetic and Extrovert </li></ul><ul><ul><li>Affective </li></ul></ul><ul><li>Empathetic and Introvert </li></ul><ul><ul><li>Interpersonal </li></ul></ul><ul><ul><li>Logic Focus and Extrovert </li></ul></ul><ul><ul><ul><li>Behavioural </li></ul></ul></ul>
  4. 4. Behavioural <ul><li>Action - Like getting things done </li></ul><ul><li>Like a clear role and set of objectives </li></ul><ul><li>Set challenging targets </li></ul><ul><li>Will challenge given order </li></ul><ul><li>Very strategic business approach </li></ul><ul><li>Like to be rewarded and recognised </li></ul><ul><li>Demand the best from themselves and others </li></ul>
  5. 5. Behavioural contd… <ul><li>At their best: </li></ul><ul><li>Will endeavour to make progress no matter what the odds </li></ul><ul><li>Are very purposeful </li></ul><ul><li>Will create and seize opportunities </li></ul><ul><li>Will probe to uncover resistance </li></ul><ul><li>Enjoy challenging, new, situations </li></ul><ul><li>Sell on missed opportunity </li></ul>
  6. 6. Behavioural contd… <ul><li>Need to ensure they: </li></ul><ul><li>Do not dominate </li></ul><ul><li>Do not create unnecessary tension, </li></ul><ul><li>Do not take on excessive risks or unnecessary challenges </li></ul><ul><li>Do not close themselves off to information and key contacts </li></ul>
  7. 7. Cognitive <ul><li>Analytical </li></ul><ul><li>Naturally conservative </li></ul><ul><li>Detail conscious and precise </li></ul><ul><li>Minimise waste and disruption </li></ul><ul><li>Maintain good records </li></ul><ul><li>Evaluate information </li></ul><ul><li>See the risks or problems </li></ul>
  8. 8. Cognitive contd <ul><li>At their best: </li></ul><ul><li>Analyse and interpret data on which to make decisions </li></ul><ul><li>Understand options and consequences </li></ul><ul><li>Methodical, detailed, cautious </li></ul><ul><li>Work to minimise risk </li></ul><ul><li>Maximise value of current resources and relationships </li></ul><ul><li>Sell on minimising risks </li></ul>
  9. 9. Cognitive contd <ul><li>However, they must beware: </li></ul><ul><li>Being too analytical </li></ul><ul><li>Confusing others with too many options (delaying action) </li></ul><ul><li>Being too controlling </li></ul><ul><li>Being too cautious and unwilling to change or experiment </li></ul>
  10. 10. Interpersonal <ul><li>Team players </li></ul><ul><li>Build a cohesive team atmosphere </li></ul><ul><li>Resolve interpersonal conflicts constructively </li></ul><ul><li>Support and develop self and others </li></ul><ul><li>Learn from each other </li></ul><ul><li>Risk averse </li></ul><ul><li>Value harmony </li></ul>
  11. 11. Interpersonal contd.. <ul><li>At their best: </li></ul><ul><li>Are helpful and protective </li></ul><ul><li>Supportive and interested in others </li></ul><ul><li>Trusting </li></ul><ul><li>Enjoy achieving goals that will benefit others </li></ul><ul><li>Bring a sense of excellence and relevance to project </li></ul><ul><li>Sell on benefits for others </li></ul>
  12. 12. Interpersonal contd.. <ul><li>They must beware: </li></ul><ul><li>Being too ‘motherly’ </li></ul><ul><li>To responsive to others demands </li></ul><ul><li>Being overly sympathetic </li></ul><ul><li>Taking too much on </li></ul><ul><li>Need to motivate themselves on less people focused projects </li></ul>
  13. 13. Affective <ul><li>Very expressive and creative </li></ul><ul><li>Politically astute and sensitive </li></ul><ul><li>Persuasive and influential </li></ul><ul><li>Adaptable, whatever the circumstances </li></ul><ul><li>Great networkers </li></ul><ul><li>Energetic and sociable </li></ul><ul><li>Non-conformist </li></ul>
  14. 14. Affective contd.. <ul><li>At their best: </li></ul><ul><li>Sensitive to others expectations </li></ul><ul><li>See mutual opportunities and benefits </li></ul><ul><li>Are willing to experiment and explore </li></ul><ul><li>Are charming and humorous </li></ul><ul><li>Sell on enhanced reputation or networking opportunities </li></ul>
  15. 15. Affective contd.. <ul><li>However, they must beware: </li></ul><ul><li>Concealing own views and seeming untrustworthy </li></ul><ul><li>Being too social and undisciplined </li></ul><ul><li>Losing sight of longer term objectives </li></ul><ul><li>Raising unrealistic expectations </li></ul>
  16. 16. Next Event <ul><li>Transactional Analysis – What do you say after you say Hello? </li></ul><ul><li>Speaker: Peter Watts, Compass Training </li></ul><ul><li>14 December, 6.30pm, South East Essex College </li></ul><ul><li>Free buffet </li></ul><ul><li>Guests welcome </li></ul>
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