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Six Sigma<br />A Strategy for Achieving World Class Perfor-mance<br />Presented  by :<br />		   	 	MOHD.ARISH<br />
CONTENTS<br /><ul><li>Introduction
Understanding Six Sigma
Background and growth of Six sigma
Methodology
Key role of six sigma
What make it different
Benefits
Certificate of Six Sigma
Conclusion</li></li></ul><li>SIX SIGMA <br /><ul><li>A highly disciplined process that helps us focus on developing and de...
 The word Six Sigma is a statistical term that measures how far a given process deviates from perfection.
The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematica...
5<br />DEFINATION<br /><ul><li>Business Definition</li></ul>A break through strategy to significantly improve customer sat...
Understanding Six Sigma <br /><ul><li>Process Control
Plan Do Check Act;
Common and Special Causes;
Improvement can be done project by project.
Statistical tools
Hawthorne Plant Experiences</li></ul>6<br />
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Six sigma

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  1. 1. Six Sigma<br />A Strategy for Achieving World Class Perfor-mance<br />Presented by :<br /> MOHD.ARISH<br />
  2. 2. CONTENTS<br /><ul><li>Introduction
  3. 3. Understanding Six Sigma
  4. 4. Background and growth of Six sigma
  5. 5. Methodology
  6. 6. Key role of six sigma
  7. 7. What make it different
  8. 8. Benefits
  9. 9. Certificate of Six Sigma
  10. 10. Conclusion</li></li></ul><li>SIX SIGMA <br /><ul><li>A highly disciplined process that helps us focus on developing and delivering near-perfect products and services.
  11. 11. The word Six Sigma is a statistical term that measures how far a given process deviates from perfection.
  12. 12. The central idea behind Six Sigma is that if you can measure how many “defects” you have in a process, you can systematically figure out how to eliminate them and get as close to “zero defects” as possible.</li></li></ul><li>meaning <br />A term used in statistics to represent standard deviation, an indicator of the degree of variation in a set of a process<br />
  13. 13. 5<br />DEFINATION<br /><ul><li>Business Definition</li></ul>A break through strategy to significantly improve customer satisfaction and shareholder value by reducing variability in every aspect of business.<br /><ul><li>Technical Definition</li></ul>A statistical term signifying 3.4 defects per million opportunities.<br />
  14. 14. Understanding Six Sigma <br /><ul><li>Process Control
  15. 15. Plan Do Check Act;
  16. 16. Common and Special Causes;
  17. 17. Improvement can be done project by project.
  18. 18. Statistical tools
  19. 19. Hawthorne Plant Experiences</li></ul>6<br />
  20. 20. 7<br />Understanding Six Sigma <br /><ul><li>Degree of variation;
  21. 21. Sigma is a letter in the Greek Alphabet
  22. 22. Level of performance in terms of defects
  23. 23. Statistical measurement of process capability
  24. 24. Benchmark for comparison
  25. 25. Process improvement methodology
  26. 26. It is a Goal
  27. 27. Strategy for change;
  28. 28. A commitment to customers to achieve an acceptable level of performance</li></li></ul><li>ORIGIN OF SIX SIGMA<br /><ul><li>Motorola company that invented Six Sigma.
  29. 29. The term “Six Sigma” was coined by Bill Smith, an engineer with Motorola
  30. 30. Late 1970s - Motorola started experimenting with problem solving through statistical analysis
  31. 31. 1987 - Motorola officially launched it’s Six Sigma program
  32. 32. Motorola saved more than $ 15 billion in the first 10 years of its Six Sigma effort</li></li></ul><li>The Growth Of Six SIGMA<br /><ul><li>The company that perfected Six Sigma
  33. 33. Jack Welch launched Six Sigma at GE in Jan,1996
  34. 34. At GE, Six Sigma added more than $ 2 billion to the bottom line in 1999 alone.</li></li></ul><li>THE GROWTH OF SIX SIGMA<br />
  35. 35. 11<br />Six Sigma methodology<br />DMAIC<br />DMADV<br />
  36. 36. Lean Six Sigma Methodology <br />
  37. 37. Control<br />Define<br />Measure<br />Analyze<br />Improve<br /><ul><li>Improvement strategy
  38. 38. Develop ideas to remove root causes
  39. 39. Design and carry out experiments,
  40. 40. Optimize the process.
  41. 41. Establish standards to maintain process;
  42. 42. Design the controls, implement and monitor.
  43. 43. Evaluate financial impact of the project
  44. 44. Collect data on size of the selected problem,
  45. 45. identify key customer requirements,
  46. 46. Determine key product and process characteristic.
  47. 47. Analyze data, establish and confirm the “</li></ul> vital few “ determinants of the performance.<br /><ul><li>Validate hypothesis
  48. 48. Identify, evaluate and select projects for improvement
  49. 49. Set goals
  50. 50. Form teams. </li></ul>Six Sigma Project Methodology<br />
  51. 51. Key Roles for Six Sigma<br /><ul><li>Master black Belt
  52. 52. Black Belts
  53. 53. Green Belts
  54. 54. Team Members</li></ul>Quality Fundamentals/ Kaizen Now<br />
  55. 55. 15<br />Who are Implementing Six Sigma<br /><ul><li>At least 25% of the fortune 200 claim to have a serious six sigma program
  56. 56. Financial - Bank of America, GE Capital,
  57. 57. Electronics - Allied Signal, Samsung, Sony
  58. 58. Chemicals - DuPont, Dow Chemicals
  59. 59. Manufacturing - GE Plastics, Johnson and Johnson, Motorola, Nokia, Microsoft, Ford.
  60. 60. Airline - Singapore, Lufthansa, Bombardier
  61. 61. And hundreds of others in Americas, Europe, Sub Continent</li></li></ul><li>16<br />Six Sigma Results<br /><ul><li>Six Sigma Savings as % of revenue vary from 1.2 to 4.5 %
  62. 62. For $ 30 million/yr sales – Savings potential $ 360,000 to $ 1.35 million.
  63. 63. Investment: salary of in house experts, training, process redesign.</li></li></ul><li>17<br />What Makes Six Sigma Different?<br /><ul><li>Versatile
  64. 64. Breakthrough improvements
  65. 65. Financial results focus
  66. 66. Process focus
  67. 67. Structured & disciplined problem solving methodology using scientific tools and techniques.
  68. 68. Customer centered
  69. 69. Involvement of leadership is mandatory.
  70. 70. Training is mandatory</li></li></ul><li>18<br />Benefits of Six Sigma<br /><ul><li>Generates sustained success
  71. 71. Sets performance goal for everyone
  72. 72. Enhances value for customers;
  73. 73. Accelerates rate of improvement
  74. 74. Promotes learning across boundaries
  75. 75. Executes strategic change</li></li></ul><li>19<br />THANK YOU<br />
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