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Team C - Business Case
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Team C - Business Case Presentation Transcript

  • 1. Business Case of Your Proposal Team C 04 July 2013 Safer Medicine Management amongst Older People Living in their Own Homes
  • 2. http://hsi.cloudapp.net/ Team C • Team Coordinator: Amalin Dutt • Team members – Caroline McIntyre – Chris Cooper – Helena Tjader – Samantha Soulsby – Sebastian Sarama – Charlene Teloka – Angela O’Shea – Patricia McCormack 2
  • 3. http://hsi.cloudapp.net/ Proposal • A System Change for Medicines Optimisation – An integrated, coordinated, patient-focused approach to supporting at-risk patients to take their medicines effectively – Raising awareness and providing education and training for all healthcare professionals on the range of options for support patients – To evaluate and where appropriate improve access to new technologies and evaluate their cost-effectiveness 3
  • 4. http://hsi.cloudapp.net/ Service User Segments • Older people • High needs patients with long term conditions • Patients on multiple medications • Tier 4 risk stratification patients • Dexterity or literacy problems 4
  • 5. http://hsi.cloudapp.net/ Value Propositions • Individualised System • Open referral process to support patients according to need • Single Assessment Process including Risk Assessment • Navigator to co-ordinate care • Single medicines HelpLine for Islington • Maximising impact of existing useful services and minimising those not useful 5
  • 6. http://hsi.cloudapp.net/ Channels • Face-to-Face interaction • Telephone • Mobile phone • Auto-alarms • Phone Apps • Tele Health if appropriate • Patient groups • Expert patients • Voluntary action 6
  • 7. http://hsi.cloudapp.net/ Service User Relationships • Leaflets and information • Care co-ordination • Face-to-face contact • Expert patients 7
  • 8. http://hsi.cloudapp.net/ Outcomes • Support for patients • Increased patient satisfaction • Increased family and carer satisfaction • Increased awareness • Increased medication review • Reduced significant events • Reducing healthcare attendance and hospital admissions • Reducing wastage 8
  • 9. http://hsi.cloudapp.net/ Key Activities • Education and training for providers • Multidisciplinary working • Pilot and short term evaluation • Longer term service evaluation • Outcome measures reported and service impact feedback and accountability 9
  • 10. http://hsi.cloudapp.net/ Key Resources • Care co-ordinator • CCG clinical leadership • Pharmacy leadership • District nursing • Re-ablement service • Communication systems • Pharmacy technicians • Integrated care teams • Academic support 10
  • 11. http://hsi.cloudapp.net/ Key Partners • Patient groups • Voluntary groups • Social services • CCG • Age UK • Acute trusts and Integrated Care Organisations • LMC • LPC • Islington Carers’ Forum • Mental Health Trust • Expert patient Group 11
  • 12. http://hsi.cloudapp.net/ Expenditure • Staffing • Freeing capacity in existing services • Money following the patient • Opportunity costs • Learn from current pilots and sharing best practice 12
  • 13. http://hsi.cloudapp.net/ Risk • Increasing demand • Insufficient capacity • Increasing costs • Destabilising existing systems • Lack of knowledge of services available 13
  • 14. http://hsi.cloudapp.net/ Milestones • Pilot preparation July-October 2013 • Pilot implementation November 13 – March 14 • Pilot evaluation – April 14 • Live reporting • Regular feedback to patient groups • On-going use of website • Academic evaluation – on-going process • Communication and training November 13 – March 14 • Subject to refinement and resources 14