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Muni anti-panhandling study/strategy (2010)

Muni anti-panhandling study/strategy (2010)

Published in Health & Medicine , Business
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  • 1. Anti-panhandling Strategies as told by Alan Arguelles
  • 2. Types of people you’ll seeat the MUNI bus ..and how to best deal with panhandlers
  • 3. Fact:672,000 = Passengers at the MUNI on a weekday basis *This does not include the people who ride for free 1 Out of 10 people at the bus shelters are pan handlers.
  • 4. Gossip* Likes to talk about people with friends / other passengers
  • 5. Gossip Anxiety Engagement Stimulation* Since socializing occupies most of their time at the bus, panhandlers take their time in talking to them as a group
  • 6. MUNI solution:Encouraging this type of people to socialize with the panhandlerswhile not offering money gives panhandlers the signal that they arekind but will not give money at any time
  • 7. Less sociable* Theyre usually occupied either reading a book, listening to music, or Tinkering with mobile devices
  • 8. Less sociable Anxiety Engagement Stimulation* Since time efficiency is this group’s key, panhandlers use the tactic of quick interruption
  • 9. MUNI solution:Offering a free service that will help this type be more efficientmakes them focus more - and less on the panhandlers
  • 10. Wallflower* Usually alone and carries a lot of things, very considerate for space or just paranoid
  • 11. Wallflower Anxiety Engagement Stimulation* They may look unoccupied, but they anticipate they’re bus stop; panhandlers usually stand in front of them and say less - making themselves annoying so they could get money so they would go away
  • 12. MUNI solution:Take advantage of their anxiety. Providing a place where they canstore the things they bring in the bus, makes them focus on their thingsmore - and not on the panhandlers
  • 13. Space Hoarders* They don’t carry a lot of things with them on the bus, but they occupy a lot of space
  • 14. Space Hoarders Anxiety Engagement Stimulation* These people are philanthropic when a lot of people could see their good deeds, panhandlers take advantage of this at night or midday
  • 15. MUNI solution:Socializing with this type makes them occupied - and they are nothappy when panhandlers interrupt them while they’re talking tosomeone else
  • 16. Fun Riders * Only takes the bus when going to city wide events such as the Bay to Breakers
  • 17. Fun Riders Anxiety Engagement Stimulation* These people are fun and sociable, panhandlers make interesting stories during their younger years, hoping that they will win sympathy from this group
  • 18. MUNI solution:Providing more city-wide events makes this type even more engagedat the city’s events, they’ll take the bus more often and wil beless sympathetic to panhandlers eventually