Muni

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Muni anti-panhandling study/strategy (2010)

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Muni

  1. 1. Anti-panhandling Strategies as told by Alan Arguelles
  2. 2. Types of people you’ll seeat the MUNI bus ..and how to best deal with panhandlers
  3. 3. Fact:672,000 = Passengers at the MUNI on a weekday basis *This does not include the people who ride for free 1 Out of 10 people at the bus shelters are pan handlers.
  4. 4. Gossip* Likes to talk about people with friends / other passengers
  5. 5. Gossip Anxiety Engagement Stimulation* Since socializing occupies most of their time at the bus, panhandlers take their time in talking to them as a group
  6. 6. MUNI solution:Encouraging this type of people to socialize with the panhandlerswhile not offering money gives panhandlers the signal that they arekind but will not give money at any time
  7. 7. Less sociable* Theyre usually occupied either reading a book, listening to music, or Tinkering with mobile devices
  8. 8. Less sociable Anxiety Engagement Stimulation* Since time efficiency is this group’s key, panhandlers use the tactic of quick interruption
  9. 9. MUNI solution:Offering a free service that will help this type be more efficientmakes them focus more - and less on the panhandlers
  10. 10. Wallflower* Usually alone and carries a lot of things, very considerate for space or just paranoid
  11. 11. Wallflower Anxiety Engagement Stimulation* They may look unoccupied, but they anticipate they’re bus stop; panhandlers usually stand in front of them and say less - making themselves annoying so they could get money so they would go away
  12. 12. MUNI solution:Take advantage of their anxiety. Providing a place where they canstore the things they bring in the bus, makes them focus on their thingsmore - and not on the panhandlers
  13. 13. Space Hoarders* They don’t carry a lot of things with them on the bus, but they occupy a lot of space
  14. 14. Space Hoarders Anxiety Engagement Stimulation* These people are philanthropic when a lot of people could see their good deeds, panhandlers take advantage of this at night or midday
  15. 15. MUNI solution:Socializing with this type makes them occupied - and they are nothappy when panhandlers interrupt them while they’re talking tosomeone else
  16. 16. Fun Riders * Only takes the bus when going to city wide events such as the Bay to Breakers
  17. 17. Fun Riders Anxiety Engagement Stimulation* These people are fun and sociable, panhandlers make interesting stories during their younger years, hoping that they will win sympathy from this group
  18. 18. MUNI solution:Providing more city-wide events makes this type even more engagedat the city’s events, they’ll take the bus more often and wil beless sympathetic to panhandlers eventually

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