MS Dynamics CRM Training in Hyderabad-Aads Education

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Aads education offers Microsoft customer relationship management to build a career in IT companies. Different modules cover functional, technical, and administrative issues the course includes CRM process with latest system.

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MS Dynamics CRM Training in Hyderabad-Aads Education

  1. 1. Tel: 9912876900/8008203031 Email: info@aadseducation.comwebsite: www.aadseducation.comAddress: 2nd Floor, Uma Chambers, Nagarjuna Circle, Punjagutta, Hyderabadwww.aadseducation.comMicrosoft Dynamic CRM 2011 TRAINING1. MSCRM OverView (Whats New Features in Dynamic CRM 2011)2. CRM Admin1. Hardware and Software requirements2. Setting up CRM Server Steps3. CRM Tools4. Third Party Tools5. Differnce in CRM 4.0 and CRM 20116. Introduction OnPrimes, Online and Partner hosted3. Marketing Automation1. Marketing list2. Marketing list MembersMember3. Campaign4. Campaign Activity5. Quick Campaign6. Distribute the Campaign Activity7. Open the Campaign Activity (Email Message)8. Promote to Response9. Convert Campaign Response to Lead10. Lead Qualification11. Create Account Contact and Opportunity12. CRM Activites13. Sales Literature
  2. 2. Tel: 9912876900/8008203031 Email: info@aadseducation.comwebsite: www.aadseducation.comAddress: 2nd Floor, Uma Chambers, Nagarjuna Circle, Punjagutta, Hyderabadwww.aadseducation.com4. SalesForce Automation1. Product Catalog2. Discount List3. Unit Group4. Product5. Price List6. Opportunity7. Quotes8. Order9. Invoice10. Compitetor11. Sales Literature5. ServiceAutomation1. Contract Template2. Knowledge base Articles3. Service Calendar4. Contract5. Contract line6. Case6. Marketing,Sales and Service Hands on Lab7. Form Customization1. New Forms2. Design forms3. Create attributes4. Modify existing attributes
  3. 3. Tel: 9912876900/8008203031 Email: info@aadseducation.comwebsite: www.aadseducation.comAddress: 2nd Floor, Uma Chambers, Nagarjuna Circle, Punjagutta, Hyderabadwww.aadseducation.com5. Validations6. Change Icons of a custom Entity in MS Dynamics CRM 20117. Editing Form Left Navigation items8. Tabs9. Sections10. Headers11. Footers8. Views Customization1. Advance find view2. User Personal View3. Associate View4. Saved Query5. User Query6. Filters on Views7. Connections in MS CRM 20119. Relationships1. 1:N (one-to-many) Relationship2. N:1 (many-to-one) Relationship3. N:N (many-to-many) Relationships4. Relationship Types5. Cascading Rules6. Adding Sub-Grids to Forms7. Filtered Lookup Approaches in CRM
  4. 4. Tel: 9912876900/8008203031 Email: info@aadseducation.comwebsite: www.aadseducation.comAddress: 2nd Floor, Uma Chambers, Nagarjuna Circle, Punjagutta, Hyderabadwww.aadseducation.com10. Multiple Forms and Security1. Form level Security in Microsoft Dynamics CRM 20112. Determine Field Level Security Permissions in Microsoft Dynamics CRM 20113. Microsoft Dynamics CRM 2011 – Multiple Role Based Forms4. Setting up CRM 2011 Mobile Express11. Auditing, Duplicate Detection and Data Import and Export1. Enable Auditing Globally in CRM 2011 System2. How to Use Audit Trails in Microsoft CRM 20113. Duplicate Detection & Merging Records in Microsoft Dynamics CRM 20114. Microsoft Dynamics CRM 2011 - Dynamic Worksheets in Excel Feature5. Microsoft Dynamics CRM Data Import12. CRM Securities1. Roles2. Privileges3. Creating New Users4. Setting Manager5. Creating Business Unit6. Team Management13. Integrations1. MSCRM Outlook Client Integration2. SharePoint Integration with MSCRM
  5. 5. Tel: 9912876900/8008203031 Email: info@aadseducation.comwebsite: www.aadseducation.comAddress: 2nd Floor, Uma Chambers, Nagarjuna Circle, Punjagutta, Hyderabadwww.aadseducation.com14. Templates1. Email Templates2. Contract Templates3. Knowledge base Articles4. Subject5. User Personal Settings6. Identifying CRM Version15. Dashboards Charts and I frames16. CRM Out of Box Reports and Integrating with SSRS Custom Reports17. Goal Management and Queue Management18. Plugins1. Introduction to the Event Framework2. Plug-in Development3. Write a Plug-In4. Understand the Data Context Passed to a Plug-In5. Handle Exceptions in Plug-Ins6. Impersonation in Plug-Ins7. Register and Deploy Plug-Ins8. Debug a Plug-In9. Register a Plug-in Using the Plug-in Registration Tool10. Register a Plug-in Assembly11. Register the Plug-in for an Event19. Hands on lab on Plugins20. Plugin Scenarios
  6. 6. Tel: 9912876900/8008203031 Email: info@aadseducation.comwebsite: www.aadseducation.comAddress: 2nd Floor, Uma Chambers, Nagarjuna Circle, Punjagutta, Hyderabadwww.aadseducation.com21. Workflows1. Microsoft Dynamics CRM 2011 - Process Architecture2. Defining Scope using Workflows in Microsoft Dynamics CRM 20113. Using the Workflow Process Step Editor in Microsoft Dynamics CRM 20114. Creating Child Workflows in Microsoft Dynamics CRM 20115. CRM 2011 Using Workflows vs. Dialogs22. Dialogs1. Working with Dialogs in Microsoft Dynamics CRM 20112. Utilizing Dialogs in CRM 2011 for Record23. CRM SDK1. Create2. Update3. Retrieve4. Retrieve Multiple5. Delete6. CRM WCF Service7. Portal Integration8. DataMigration24. Web Resources1. Client Script Scripting using Java Script25. Introduction to oData and Jscript in CRM 20111. Use Web Service Data in Web Resources (REST and SOAP Endpoint)2. Use the REST Endpoint for Web Resources3. What Is REST?4. Microsoft Dynamics CRM Implementation of REST
  7. 7. Tel: 9912876900/8008203031 Email: info@aadseducation.comwebsite: www.aadseducation.comAddress: 2nd Floor, Uma Chambers, Nagarjuna Circle, Punjagutta, Hyderabadwww.aadseducation.com5. OData Entity Data Model (EDM)6. OData and Jscript in CRM 20117. Limitations of OData Endpoint in CRM 201126. Performing CRUD Operations in CRM 2011 through JSON27. Ribbon and Sitemap Customizations28. Solution Management1. Managed Solution2. UnManaged Solution3. CRM Project Deployment4. Certifications for Microsoft Dynamics CRM 20115. Common Keyboard Shortcuts in Microsoft Dynamics CRM 2011

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