Exact Partner
Conference
26 Maart 2009


Aad ‘t Hart
Exact Research
EXACT RESEARCH
 INSPIRED BY….
…THE CHANGING WORLD
The way we plan our lives is changing
The way we communicate is changing
The way we consume news is changing
The way we search for information is
changing
The way we spend our spare time is changing
The way we do our work is changing
The way we share opinions is changing
The way we share knowledge is changing
The way we collaborate is changing
The way we innovate is changing
The way we do business is changing
The way we shop is changing
The way we make money is changing
The way we see our future is changing
The opportunity
… and you are in control!
WHAT IS CAUSING THIS
     CHANGE?
GENERATION Y USING
TECHNOLOGY TO DO NEW
 THINGS IN NEW WAYS!
Generation Y
EMERGE OF
SOCIAL COMPUTING
Interactions


1985     Transactions   1995   Processes   2005   Social     2015




       Transactions            Proces...
Automation


1985    Transactions   1995         Processes        2005        Social         2015




 Automation Optimizi...
Solutions


1985    Transactions   1995   Processes   2005   Social      2015




  Accounting              CRM / HRM Comm...
Participation


1985     Transactions   1995   Processes   2005     Social     2015




                                  ...
Generations


1985     Transactions   1995    Processes     2005    Social        2015




       Baby boomers            ...
Innovation drivers


1985     Transactions        1995      Processes   2005      Social      2015




       Innovated fr...
Innovation approach


1985    Transactions      1995    Processes   2005   Social      2015




                       Top...
Focus


1985    Transactions      1995    Processes   2005    Social      2015




                  Internal             ...
Functionality


1985    Transactions     1995       Processes   2005      Social       2015




           Sophistication ...
Feeling


1985    Transactions    1995        Processes   2005     Social      2015




   Efficiency & Productivity      ...
COMMUNITIES
Social Network - Communities
Feeling of membership
Feeling of influence
Integration and fulfillment of needs
Shared emotional connection
A COMMUNITY IS ABOUT
   PEOPLE AND THEIR
    RELATIONSHIPS…
… AND DEAL WITH
SOCIAL INTERACTION
TO INCREASE
CUSTOMER INTIMACY
Visitor
Customer
Member
SOCIAL IS THE NEW AIR!
… DRIVING BUSINESS
… BECAUSE DOING BUSINESS
 IS ESSENTIALLY ANOTHER
      FORM OF SOCIAL
       INTERACTION
SUMMARIZED
Summarized


1985    Transactions     1995     Processes   2005     Social   2015




 Transactions                   Proc...
WHERE ARE WE TODAY?
Where are we today?

• Investing in technology
  – To reduce time to market
  – To increase technology adoption
  – …. and...
DEMO
Summary…




We are working to guide our customers into the next
                 technology wave
THANK YOU
Passion for Innovation
Upcoming SlideShare
Loading in …5
×

Passion for Innovation

2,714 views
2,473 views

Published on

A short presentation about future trends, given to the Exact Partners in the Netherlands

Published in: Technology, Business
2 Comments
16 Likes
Statistics
Notes
No Downloads
Views
Total views
2,714
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
0
Comments
2
Likes
16
Embeds 0
No embeds

No notes for slide

Passion for Innovation

  1. Exact Partner Conference 26 Maart 2009 Aad ‘t Hart Exact Research
  2. EXACT RESEARCH INSPIRED BY….
  3. …THE CHANGING WORLD
  4. The way we plan our lives is changing
  5. The way we communicate is changing
  6. The way we consume news is changing
  7. The way we search for information is changing
  8. The way we spend our spare time is changing
  9. The way we do our work is changing
  10. The way we share opinions is changing
  11. The way we share knowledge is changing
  12. The way we collaborate is changing
  13. The way we innovate is changing
  14. The way we do business is changing
  15. The way we shop is changing
  16. The way we make money is changing
  17. The way we see our future is changing
  18. The opportunity
  19. … and you are in control!
  20. WHAT IS CAUSING THIS CHANGE?
  21. GENERATION Y USING TECHNOLOGY TO DO NEW THINGS IN NEW WAYS!
  22. Generation Y
  23. EMERGE OF SOCIAL COMPUTING
  24. Interactions 1985 Transactions 1995 Processes 2005 Social 2015 Transactions Processes Social
  25. Automation 1985 Transactions 1995 Processes 2005 Social 2015 Automation Optimizing of Paper the business forms Paper forms Business Performance Identity & Personality
  26. Solutions 1985 Transactions 1995 Processes 2005 Social 2015 Accounting CRM / HRM Communities Accounting HRM/CRM Community
  27. Participation 1985 Transactions 1995 Processes 2005 Social 2015 Everybody 10% 100% Everyone
  28. Generations 1985 Transactions 1995 Processes 2005 Social 2015 Baby boomers Generation X Generation Y
  29. Innovation drivers 1985 Transactions 1995 Processes 2005 Social 2015 Innovated from Tier-1 Innovated by Customers Corporations Customers
  30. Innovation approach 1985 Transactions 1995 Processes 2005 Social 2015 Top Down Bottom Up
  31. Focus 1985 Transactions 1995 Processes 2005 Social 2015 Internal External Internal External
  32. Functionality 1985 Transactions 1995 Processes 2005 Social 2015 Sophistication Convenience Sophistication Convinience
  33. Feeling 1985 Transactions 1995 Processes 2005 Social 2015 Efficiency & Productivity Emotional Efficiency & Productivity Emotional
  34. COMMUNITIES
  35. Social Network - Communities
  36. Feeling of membership
  37. Feeling of influence
  38. Integration and fulfillment of needs
  39. Shared emotional connection
  40. A COMMUNITY IS ABOUT PEOPLE AND THEIR RELATIONSHIPS…
  41. … AND DEAL WITH SOCIAL INTERACTION
  42. TO INCREASE CUSTOMER INTIMACY
  43. Visitor
  44. Customer
  45. Member
  46. SOCIAL IS THE NEW AIR!
  47. … DRIVING BUSINESS
  48. … BECAUSE DOING BUSINESS IS ESSENTIALLY ANOTHER FORM OF SOCIAL INTERACTION
  49. SUMMARIZED
  50. Summarized 1985 Transactions 1995 Processes 2005 Social 2015 Transactions Processes Social = = = Accuracy Efficiency Emotion …. And always in this order!
  51. WHERE ARE WE TODAY?
  52. Where are we today? • Investing in technology – To reduce time to market – To increase technology adoption – …. and researching • Researching functionality – Improved user experiences – Social Computing – Connecting People, Companies and Services • … and now time for….
  53. DEMO
  54. Summary… We are working to guide our customers into the next technology wave
  55. THANK YOU

×