Identity Growth Programs

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Identity Management, e-Gov, e-Customs, eTax, National Identity Cards, e\’Passport

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Identity Growth Programs

  1. 1. Growth Program : Innovative, Integratable, Interoperable Identity Systems Alain Clò E-Government and High Performance Specialist • Identity and e-Government • E-Tax and Identity • National Identity Card • e-Passport
  2. 2. Alain Clò- eGovernment Specialist 2 Agenda • Growth Program • e-ID Challenges, Trends and Opportunities • Value Proposition to e-ID • e-Tax Challenges, Opportunities • Value Proposition to e-Tax • National ID/ePassport Trends and Opportunities • References • Initiatives, Engagement
  3. 3. 3 Alain Clò – e-Government Specialist Growth Program • Why? Accelerate growth and aggressively increase market share • What? Growth Program enable you sell more, better and easier • What's in it for me? 7 sales tools: ● Customer ecosystem ● Architecture and Offerings ● Partners and Solutions ● Go-to-market (GTM) ● Anchor events and resources for pipeline generation ● Capacity building ● Media material
  4. 4. 4 Alain Clò – e-Government Specialist Growth Program: Innovative, integratable and interoperable Identity Systems (Public Administration and Finance) • Customer ecosystem, trends • Partner solutions • GTM and capacity building • Engagement • Q & A
  5. 5. Alain Clò – e-Government Specialist 5 e-ID – Customer Ecosysteme-ID – Customer Ecosystem Integration & Security Integration & Security KiosksKiosks CitizenCitizen Public Servant Public Servant Private Company Private Company Identity Management Identity Management Service Integration Service Integration Decisional Applications Decisional Applications -Tax,Custms, Proc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport -Tax,Custms, Proc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport Federal&Local Gov Web Portals t Web Portals t Back Office Applications Back Office Applications Front OfficeFront Office e-ID Ministery of Interior / Home Office Public Administrations Agencies Ministery of Health Ministery of Interior Local Govt Operational Applications Operational Applications 5
  6. 6. 6 Alain Clò – e-Government Specialist Typical Functional e-Government Architecture Typical Functional e-Government Architecture Databases Constituent Data, Content, Campaign Data Integration, Middleware, Workflow, EAI Shared Services GIS, …Payment Engine Data MiddlewareERP Community of interest Applications Intelligent Agents Order Management Interaction Management Campaign Management Contact Tech. Email, collaborative chat Call center CTI, Voice Rec., Call Routing Physical Presence Walk in Office Mail Center Web – Portal Citizens, Visitors and Other Customers (G2C) Information Providers (G2B & G2C) Content Manageme nt Analytic Processing Messaging In person Mail Phone Fax PaymentsE-FormsEFilingWebPortalWirelessEMail Online Gartner Research 2001 Security
  7. 7. Alain Clò – e-Government Specialist 7 Customer Challenges • Launch New e-Services such as : > Tax, Customs, Procurement > Administration : Birth, Death, Marriage, Divorce... > Social services : Pensions, Employment > Health > NIC, ePassport, Driving Licence • Modernize the Back Office > Reduce Costs, Improve Efficiency, Integrate the Back Offfice, Interoperate across Agencies • While Ensure Trust (Security and Privacy) with Identity Management > Usability, Functionality,Security, Privacy, Law Enforcement, Truthworthiness, Affordability, InterOperability
  8. 8. Alain Clò – e-Government Specialist 8 Trends in eIDs • Manage Identities of Largest number of Constituents and offer Personalized Services to each and every citizen and business and government agency employee • Increase Citizens confidence of G2C and G2B services by providing opt-in permission controls for identity sharing, reducing authentication system support costs • Reduce Costs and Enable Better Cross Agency Collaboration to improve Efficiency
  9. 9. Alain Clò – e-Government Specialist 9 Identity Opportunities • Identity Management for Public Administrations/Finance > For Public Servants > To both Citizen and Businesses in Finance/Tax (but also to Customs and Procurement systems) • Electronic National Identity Card • Electronic Passport
  10. 10. Alain Clò – e-Government Specialist 10 Thin Client What we DO to growth SalesMapping Business Drivers to Products and Offerings X X e-ID in Public Administration s J2EEFront/Mid End Server High End Server High End IDM in Public AdministrationsIDM in Public Administrations Web based Servives incluing IDM Public Administration/TaxPublic Administration/Tax Thin Client for Public Servants Web based Gov Servives Interoperability Back Office Modernization eIdentity National CardeIdentity National Card Thin Client for Public Servants Web based Gov Servives Interoperability Back Office Modernization ePassportePassport Thin Client Web based Gov Servives Interoperability Back Office Modernization X X X X X X X XXX XX XXX
  11. 11. Alain Clò – e-Government Specialist 11 e-IDs – Identity Management Ecosysteme-IDs – Identity Management Ecosystem Identity Database Identity Database Integration & Security Integration & Security KiosksKiosks CitizenCitizen Public Servant Public Servant Private Company Private Company Identity Management Identity Management ServicesServices Certicate Authority Certicate Authority -Tax,Custms, Prc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport -Tax,Custms, Prc -Health -Social Services -Mariage,Divorce -Birth,Death -Voting, Driving -Identity Card -Passport Federal&Local Gov Web Portals t Web Portals t Back Office Applications Back Office Applications Front OfficeFront Office e-ID Ministery of Interior / Home Office Public Administrations Agencies Ministery of Health Ministery of Interior Local Govt
  12. 12. Alain Clò – e-Government Specialist 12 IDM Requirements in Public Administration • Usability / Functionality • Security / Privacy / Law Enforcement • Trustworthiness • Affordability • InterOperability
  13. 13. Alain Clò – e-Government Specialist 13 • Open Standards, Continued Innovation > Java, J2EE, XML, Liberty Alliance • Compliance to High Standards of Security and Privacy > Linux, J2EE,Liberty Alliance • InterOperability : Federated Approach > Liberty Alliance, Identity Server • Scalability, Performance and Reliability > Linux, Solaris, AIX, HP-UX, Oracle, DB2 Value Proposition to Identity Management
  14. 14. Alain Clò – e-Government Specialist 14 Access Manager Federation Single Sign-On Access Control Identity Manager Synchronization Services Password Management User Provisioning Directory Server EE AD Sync Services Security/Failover Directory Services Web-Based Administration Audit & Reporting Integrated, End-to-End Identity Management • Software : Identity Product > Identity and Access Manager > Directory Server • Hardware :
  15. 15. Alain Clò – e-Government Specialist 15 eTax SystemeTax System AccountingAccounting e-IDs – eTax Ecosysteme-IDs – eTax Ecosystem Integration & Security Integration & Security CitizenCitizen Public Servant Public Servant Private Company Private Company Identity Management Identity Management eTax Services -Registration -Financial Transactions -Refunds & Payments -Set, Maintain Pay Plan -Waiver -Audit eTax Services -Registration -Financial Transactions -Refunds & Payments -Set, Maintain Pay Plan -Waiver -Audit Compliance DWH Compliance DWHWeb Portals Web Portals Back Office Servers Back Office Servers Front OfficeFront Office e-ID
  16. 16. Alain Clò – e-Government Specialist 16 e-Tax Challenges • Decrease Bureaucracy and Public Spending while Increase the value of its service > Provide access to its users Tax Payers and Practioners with increased services such as their Income Data, Pay Plan or Online Payments > Critical Secure Access and Privacy • Increase Performance and Efficiency in reducing the time that users need to spend to use the service > Streamline Business Processes or Automated Workflow through Integrated Applications to Back Office (Core Processing, Accounting and Dataware Functions
  17. 17. Alain Clò – e-Government Specialist 17 E-Tax and eID Requirements • Easy to use eTax system • Very Sensitive Data, Security Important, esp. for tax secrecy • Privacy, Prevention of profiling by state and business • At the user's side: logging of tax declaration for later disputes • Law Enforcement : Digital evidence necessary in case of identity theft, tax fraud • Affordability
  18. 18. Alain Clò – e-Government Specialist 18 E-Tax Opportunities • Identity Management for both Citizen, Business Practitioners and Public Servants • J2EE Portal and Integration Services within the eTax System • Modernization of Datacenter housing Back Office Applications and Backend Servers + Storage • Partners : eZGov , Accenture
  19. 19. Alain Clò – e-Government Specialist 19 • Open Standards, Continued Innovation > Java, J2EE, XML, Liberty Alliance • Security and Privacy to ensure Tax secrecy and Audit Reports for Digital Evidence or Fraud Reports > Identity, Linux • Identity Management : Federated approach > Liberty Alliance, Identity • Services/Backend Integration : SOA approach > J2EE + Middleware • Performance and Reliability > Linux, Oracle, AIX, HP-UX Value Proposition for eTax
  20. 20. Alain Clò – e-Government Specialist 20 eTax End to End Architecture eTax ServicesIdentity Management eTax System Implementation Client Portal Registration Authenticatio n Profiles Citizen Tax Practitioner Public Servant Public Web Services Tax Forms Compliance Account Services Filing Services Payment Integration Services Workflow Accounts Profiles ERP Accounting Systems Compliance Systems Front/Middle Office Back Office
  21. 21. Alain Clò – e-Government Specialist 21 National Identity Card and ePassport EcosystemNational Identity Card and ePassport Ecosystem Identity Database Identity Database Integration & Security Integration & Security KiosksKiosks CitizenCitizen Public Servant Public Servant Private Company Private Company Identity Management Identity Management ServicesServices Certicate Authority Certicate Authority -Health -Social Services -Mariage,Divorce -Birth,Death -Tax,Custms, Proc -NIC,Voting, Driv - Verification - Authentication - Fraud Detection - Authorization - Recording - Auditing -Health -Social Services -Mariage,Divorce -Birth,Death -Tax,Custms, Proc -NIC,Voting, Driv - Verification - Authentication - Fraud Detection - Authorization - Recording - Auditing Web Portals t Web Portals t Back Office Applications Back Office Applications Front OfficeFront Office e-ID Ministery of Interior / Home Office Public Administrations Agencies Ministery of Health Ministery of Interior Immigration Counter Immigration Counter Extern al Data
  22. 22. Alain Clò – e-Government Specialist 22 National e-Identity Card and e-Passport Requirements • Multi-Application Smart Card (Java) > Identification in e-Government Services :e-Voting, Income Tax, Civil Certificates > Certificates: Authentication, Digital Signature > Commercial Applications : e-Banking, e-Ticketing > Passport : Multi-factor Identification Mechanisms (Passport Human/Machine), Universal Interoperability (200+ countries) > Global mandate for adoption > National need for increased border security > Need for unique but shareable identifier to link with other data sources (citizen registry, APIS system for travelers, SITA database, etc.) > Relatively low cost of implementation • Single Sign On • Scalable IDM
  23. 23. Alain Clò – e-Government Specialist 23 National ID/ePassport Business Opportunities • Immigration counter desktop, Public servant Client Solution • Citizen Portal, Kiosk • National Identity/Passport/Visa application and management systems • National Identity/ePassport PKI directories (local, national, ICAO) • Border control systems, Advanced Passenger Information System (APIS) • Data mining and DSS systems, DataWarehouse • Modernization of Back Office Databases Identity and Certificates
  24. 24. Alain Clò – e-Government Specialist 24 • Open Standards, Continued Innovation > Java, J2EE, XML, Liberty Alliance • Compliance to High Standards of Security and Privacy > End to End Secure, Linux, Trusted Linux • InterOperability : Federated Approach > Liberty Alliance, Identity Server, Java and Windows • Services/Backend Integration : SOA approach > J2EE, SOA • Scalability, Performance and Reliability > Linux, Oracle, AIX, HP-UX, Value Proposition to Identity Card/ePassport
  25. 25. Alain Clò – e-Government Specialist 25 National Identity/ePassport Information Systems Meta Data DATA MARTS Data Analysis/DSS Business Modeling Data Mining Query&Reporting PortalData Warehouse Management DW/BI in an eBorder Implementation Data Sources Enterprise Data Warehous e OLAP Data Warehouse Generation DW, Modeling Data StagingExtract, Transform & Load Local Other Visiting Country Non-Visiting Country Users Security Personnel Govt Officials
  26. 26. Alain Clò – e-Government Specialist 26 Identity Partners • Strategic Consulting Partners > Accenture > CSC > Deloitte and Touche > EDS > PriceWaterHouseCoopers • Delivery Specialty Partners > Consultants Choice Professional Services Group, IC Synergy, Iditarod Systems, Mycroft Inc., Neogent, SSIhubcity, Innovativ Fortuna
  27. 27. Alain Clò – e-Government Specialist 27 References in Public Administration • Ministry of Finance - Belgium > Identity and Access Management of 35000 Public Servants > Single Sign On, UserID, Passwd,, Next phase with eID Card > Prime Contractor, Provisioning, Synchronization of Profiles • Tax Office - Australia > Identity and Access Management plus Single Sign On for 25000 employees • Direccion General de la Policia - Spain > Identity Server for National Directory > Identity Database Migration > Certicate Backend Servers • NHS-UK > National Authentication Service > With BT • North-East Regional Smart Card Consortium-UK > Identity servers in Pilot Phase for 40000 users > NERSC using Liberty based authentication service for Smartcard use across NE England • National Identity Java Card-eID – Belgium, Finland, Estonia, Oman, Thailand • Other :Taiwan (Health Insurance), Singapore (Passport)
  28. 28. Alain Clò – e-Government Specialist 28 Initiatives • In Europe > GUIDE : http://www.guide-project.org > PRIME : http://www.prime-project.org > eID Belgium: http://eid.belgium.be > eEpoch Project : http://www.eepoch.net • In Asia and Middle East > China, Japan, Singapore, Hong Kong, Korea agreed to develop Interoperable eID cards • World Wide > http://www.insideid.com
  29. 29. Alain Clò – e-Government Specialist 29 Engagement • Opportunities > • Partners > • Forum and Conferences in 2010 > HU: International e-Participation and Local Democracy Symposium > UK: EURO mGOV > BE: International Workshop on eGovernment and Data Protection > IN: e-GovWorld 2006 > ES: eChallenges > FI: IST 2006: Strategies for > ES: European Summit on Interoperability in the iGovernment
  30. 30. Alain Clò- eGovernment Specialist 30 Identity Management Thank You ! Alain Clò E-Government and High Performance Specialist • Business Development • Project and Team Management • Solution Architect

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