Personal Knowledge Management What’s Your Value? Academic Department, February 2009
Your value is about
What are they?
How do you use them to your advantage?
The measure of your value,
coupled with the (perhaps uncomfortable notion) that you should take responsibility for what you are worth , and not just leave it to your employer to tell you.
Take control of …
how you manage your individual knowledge to get the best from your ‘personal capital’
Any structured activity that improves an organization’s capacity to acquire, share, and use knowledge in ways that improve its survival and success
Linda F. Crafts (June 3, 2004)
The process of creating value from an organization’s intangible assets
Knowledge Management in the Organization
Easy if people choose to
WARNING: An organization can’t manage a person’s knowledge if they haven’t decided to own it and do something with it.”
“ Most of the problems I face when coaching, teaching or training are people who abdicate their responsibility for choice. There is no point to personal knowledge management if people do not choose to grow themselves.”
Knowledge is power
How fast and how much can you learn?
Sharing Knowledge is power
How fast can you un-learn and re-learn?
KM Processes Dave Pollard KMWorld & Intranets 2005 Knowledge Sharing : … distributing knowledge to where it is needed in the organization Communication: Intranets, face-to-face, Teams, Networks, etc. Communities of Practice: People bound by their interests and expertise
Retain intellectual capital
Keep good people
Transfer knowledge from one person to the next
Transfer human capital to structural capital
Organizations also need to “unlearn”
Cast off routines and patterns of behavior that are no longer appropriate
The Retrospective… Dave Pollard KMWorld & Intranets 2005
Some examples of unlearning
Unlearn what your target market is (because it just changed)
Unlearn the way you advertise and market (because your market just got a lot smarter)
Unlearn the way you teach (because learners need to unlearn and learn simultaneously)
Unlearn the technology you use (because it's being replaced with something new tomorrow)
Unlearn the methodology you use (because people learn differently)
Unlearn the words you use to describe your business
Unlearn your login password (since the system forces you to change it every 60 days)