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Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
Email Sugar Con 2010
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Email Sugar Con 2010

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Transcript

  • 1. A Tour of the New Sugar Email   <br />Erin Fetsko<br />©2010 SugarCRM Inc. All rights reserved.<br />4/6/2010<br />
  • 2. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 3. What is Email?<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 4. Quick Vocabulary Lesson<br />SMTP - Simple Mail Transfer Protocol<br />IMAP - Internet Message Access Protocol<br />TLS - Transport Layer Security<br />Sendmail - UNIX implementation of SMTP<br />SSL - Secure Socket Layer<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 5. What we DO and DON'T do<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 6. <ul><li>Campaigns</li></ul> <br /><ul><li>Workflows
  • 7. Assignment Notifications
  • 8. Plugins
  • 9. Email Module
  • 10. Group Email</li></ul>4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 11. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 12. Where's the value in integrating email into SugarCRM?<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 13. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 14. System Email<br />Admin Setup<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 15. Admin > Email Settings<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 16. Impacts ... <br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 17. Admin > Configure Campaign Email Settings<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 18. Pace Yourself<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 19. Admin > Email Queue<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 20. Admin > Inbound Email >                              New Bounce Handling Mailbox<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 21.  Admin > Inbound Email >                  New Bounce Handling Mailbox Part 2<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 22. Let your customers Opt-Out<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 23. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 24. Please tell me that's not all it does ...<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 25. Admin > Inbound Email > New Group Mail Account<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 26. Customer Support<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 27. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 28. Admin > Inbound Email <br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 29. User Email<br />Configuring your in-box<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 30. Emails > Settings > Mail Accounts >                                          Mail Account Properties<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 31. Emails > Settings > Mail Accounts >                            Outgoing Mail Server Properties<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 32. Who does it impact?<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 33. Why Sugar?<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 34. Common Objections<br /><ul><li>Everyone will read my email.
  • 35. What about spam?
  • 36. My DB will get too big too fast. 
  • 37. I like outlook better.</li></ul>4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 38. Work in your address book<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 39. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 40. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 41. Less Training<br />4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 42. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />
  • 43. 4/6/2010<br />©2010 SugarCRM Inc. All rights reserved.<br />

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